Walter Buggenhout Community Champion

Hi @Branislav Randa and welcome to the Community! Looks like you are trying to reply to a no-reply email address. If that is the case, than this behaviour is normal. Apart from that: did you raise a support ticket with Atlassian regarding pricing? If so, open the ticket in the service desk instead of replying via email.…

Hi @Sneha Pandey _xWF_ and welcome to the Community! It seems that you have modified the permission scheme of your project after you created your project. In that case, default role members will not be added to your project anymore. This only happens if you create a project with a permission scheme that already has the…

Hi @tonkonozhenko, akim (Contractor) and welcome to the Community! By the message in that banner, it looks like an announcement banner that was set by the administrator of your site. If your administrator allows users to dismiss the banner, you should be able to do so. But that is a custom setting that needs to be set…

Ah, ok ... I was just going to get back to you as I tested it and it seemed to work flawlessly in my test site. I understand from your previous comment that it was a trigger issue / reference to the epic as a linked work item rather than a parent. Correct?

Hi @Nikola Perisic,] While I haven't tested it entirely through, wouldn't this work? It's a quick draft, but I'm sure you can optimise. I chose the option to add/remove labels on the right hand side. Hope this helps! 

Hi @M.K. Ma and welcome to the Community! Click on your avatar in the top right corner and then select Account Settings. From this page, you should be able to update your work title. If your account is managed by your company, than you won't be able to do this. A message will pop up in this case telling you that your…

Hi @AS, I would recommend you to start here. It's Atlassian's landing page with links to more information. Here is also a quick starting point on how to use them. And more documentation for android and iOS. Hope this helps!

Hi @Jason Harwood and welcome to the Community! I am quite sure it was possible on server too to connect issues to epics from another project. But that would not be a very productive debate, I am afraid - and with epic link being replaced by parent in cloud, it is absolutely true that there are things to get used to. There…

💙 @Amanda Barber 👌

Not a lot of cheering needed, apparently! While I was flipping some meat on the BBQ, we just hit 50K. #happydance! Can't wait to see the (preliminary) final tree-o-meter @Amanda Barber! 

Since I'm also over my daily limit for today, I'll happily sit back and watch how this amazing Community pulls it over the line ... Cheeeeering y'all on! 💙 🕺💃 🚀

Owww ... darn close, folks! We're about just the time to create a Jira issue and a Confluence page away from crossing the line ... 🏁👀

Hi @Mirosław Jankowski and welcome to the Community! Navigate to your JSM projects Project Settings > Notifications > Customer notifications. Locate the Customer Invited notification (should be the first on in the list) and click edit. This will open the template that's being used for this type of notification. Hope this…

Hi @Shyam Kishor Panjiyar and welcome to the Community! That message will - most likely - be 100% accurate. First step to get this resolved is reach out to the admin or the person who invited you to that Jira site and have them set up proper access for you. Hope this helps!

Hi @Gsfyris and welcome to the Community! What is the underlying goal you are trying to achieve? At creation, you are starting from 0 values in your fields, since the work item you are creating did not exist before. So it would be safe to assume that all the users that are listed in each field are new at that point and…

47.500 or very close to that mark! Why the train, one might ask? Because this is what pops up all over the place in search results when randomly looking for this number 🤷‍♂️ ... It appears to be a type of train that was sunsetted some time ago and must have been an iconic model for quite some time. To be honest, searching…

Hi @Anna Luszcak, Could be you have by now resolved your question, but since it is not conclusive from the thread here ... It seems that you have more or less mocked Jira Product Discovery here to build a roadmap based from your epic backlog to some extent. Going forward, it may be useful for you to have a look at how JPD…

If you click on Epic Name in the sentence "Copy Epic Name from Current Issue" you should get a pop-up where you should be able to select a different field, e.g. summary for your case.

Hi @Matthew Stedman, The capability to create custom types (and model them into a hierarchy) is already available as an open beta with the JPD premium plan, which was launched some time ago. You can read more about the specific feature in this Community Article. Hope this helps! 

Hi @Alagu Murugan Krishnan, Create an automation rule that fires from the issue created event. Add an action edit issue and copy the summary into the Epic name field. Hope this helps! 

Lovely metaphor, @Mahima_miniOrange! 😛 

Nice to e-meet you, @AS! Welcome to our group - looking forward to learn what you are most interested about and to your contribution to all things agile!

Hi @Markus.Landsiedler and welcome to the Community! To assign a screen to the create action for a work type in your project, you do not need to add it to the create transition in your workflow. Instead, you will need to associate it with the create work item action in the screen scheme for the epos work type linked to…

Hi @Vimal G, Smart values are case sensitive. I see that you are trying to set the Start date (with a capital 'S', but you are using small letters in your smart value. Also, you would normally reference the result of your Lookup Work Items action as {{lookupIssues.xxx}} and not lookupIssue Try updating it to:…

Hi @Jay McKelvey, Rename both your Epic work type and the corresponding hierarchy level to Feature. Then add Capability and a new work type that you call Epic and map those last two to the hierarchy levels above epic in the work type hierarchy. Just be aware that this will apply to your entire Jira instance and that it…

Welcome to the group, @Gabriel Barbosa! Glad you're here! 

Hi @User_290 and welcome to the Community! I would set up an automation rule with a scheduled trigger. In that trigger, you can then add a JQL filter that looks up all work items with a due date on that day. It is probably also not a bad idea to include a status reference in your filter as well, e.g.: due > startOfDay()…

Thanks once more for the tree, @Amanda Barber! I noticed we'd gone past 80% earlier today and can't wait to see how you'll tackle that bright, shiny star on top in a couple of days ... 🌟 Cause let's be honest ... we're going to pull this one off well before the clock strikes at the end of the month, aren't we? 🤗

Hi @Chris Annicella and welcome to the Community! In a company managed project, in a test I've run I see the order in which the work types are listed in your projects work type scheme is respected. With one exception: Jira remembers the last work type you created and puts that at the top of the list. But apart from that: a…

Hi @Randy Triezenberg, The easiest way is to press CTRL + k on your keyboard and then type Incoming mail in the dialog that pops up. You should be able to navigate to the settings page right from that dialog. Hope this helps!