Walter Buggenhout Community Champion

Hi @Fionnuala McLoughlin and welcome to the Community! No, unfortunately not. The create button always pops up Jira's standard create experience. The selection of project and work type you make there displays the fields that are configured for the selected combination of project / work type. Forms are shared with a link…

Hi @Jefferson Alvarado Martinez, See this support article for more background information. Directly from that article: Hope this helps!

Hi @Elena Papa, From the look of the dates in your screenshot, some of those look more like marathons than sprints ... I am under the impression that you have decided to use sprints to group work that is grouped together around a common theme or goal and has an expected start and end date. To be honest, that is not…

As you can see in this update from the cloud roadmap, it is rolling out in the current quarter: An alternative might be to use Jira Service Management for request intake. Customers / external users do not have to pay for a license (but your first line employees do). You can build request forms there as well, but will…

Hi @Calvin, There were a lot of announcements at Team '25 last week. One of those is the launch of Platform Apps and Studio. This is bringing a lot of components you can build into a new central building portal, as you can see here: I think you are seeing a step towards that, where Assets are being repositioned as a…

Hi @SianS, If In Progress is a status, you might be witnessing one of the biggest mistakes to avoid as a Jira Admin: renaming an existing status. Statuses are a central component in Jira. Renaming a status impacts every single workflow where that status is being used. Even if the rename happens from within a separate…

Hi @Florian Rindberger and welcome to the Community! There is a specific, isolated search for text in comments that you can use: comment ~ BlueScreen It specifically drills down into the comments of your issues, rather than the generic "text ~ BlueScreen" you would have used on server / DC. Hope this helps!

Hi @Bryan Grosbach and welcome to the Community! I am not entirely sure if I understand where the confusion on the version of the subtask is coming from. I would suspect that simply filling out the assignee in the sub-task templates for those subtasks that have a fixed assignee (and leaving it blank for the ones with a…

Hi @Jeff San Miguel and welcome to the community! Can you give more details about what you mean by discrepancies and blockers, as well as what you are expecting to see in exactly in your plan and what you are (not) seeing instead? We need more detail to understand the issue and help you out ...

Hi @Robin Tenfelde and welcome to the Community! Atlassian just announced the availability of Forms for Jira projects that should be able to support what you're after. You should be able to find forms in your project navigation: As this is currently rolling out, you might not be able to share them publicly yet - but this…

Hi @Vikrant Yadav, From the Atlassian Guard Licensing FAQ: A billable account is any managed account and external user that has access to Jira, Confluence, Bitbucket, Jira Service Management (agents only), or Trello. When a user has access to any of those products, that user is considered billable. So if these 1.000 users…

Hi @joel.geller and welcome to the Community! No. Unfortunately, history search is not supported for the due date: Hope this helps!

Hi @Thomas Wohlwend, That should not be a problem. My demo site is already on the new Jira navigation and there the option can be found right here (click the + button next to the project name): In the old navigation, there should be an option to create a board when you select the current board in your project and select…

Hi @Chaitanya and welcome to the Community! The message you are getting there is pretty specific. It means that the user you are trying to add already exists with the mail address you are trying to use, but in a deactivated state. It may be that this is in your site. Search your user list to find out if it is already there…

Hi @Jim Pairitz and welcome to the Community! You can do that. In the Impact vs Effort view, select the axis you want (I accidentally selected impact instead of effort, but I'm sure you get what I mean). Then in the panel on the right reverse the sort order. Hope this helps!

On a side note, make sure that the estimation statistic of your board is set to story points as well.

Hi @Richard Donovan and welcome to the Community! That should be in the velocity report. Hope this helps!

As @Marc -Devoteam- explains, JCMA does not let you do this. It migrates data per project. You can choose to migrate everything and then delete, or delete the old issues or bulk move them into a different project that you don't migrate before you migrate. 

Hi @Daniel Tapia, That depends on how notifications are configured in your project(s). there is a separate setting for this (in project settings / notifications / settings): Hope this helps! 

Hi @Ryan Goodwin and welcome to the Community! Creating projects does require Jira Admin permissions, unfortunately. I would not recommend granting that permission to users, as there's a lot more linked to that permission. Unless you let them create team managed projects: these are designed to be created by teams…

Hi @Milosz Andrzejak and welcome to the Community! You'll need to reach out to a Jira administrator inside your organization to adjust permissions for you. Typically, that would be someone inside your IT department. How much we would like to help out, most people in the Atlassian Community are users just like you helping…

Hi @fariba_peyhani, Give the following a try: Project = X AND (issuetype = Epic AND status NOT IN (Done, "Won't Do") OR (issuetype != Epic)) ORDER BY created DESC On a side note: you are sure that Done and Won't Do are statuses and not resolutions? Hope this helps! 

You could add a workflow transition from a status to itself with that same post function. It would look like this: Make sure to add the same post function to it (and do this for your 2 statuses). Once that's done, navigate to filters > search issues in create a search for the issues that are missing a resolution: status =…

Hi @Vikrant Yadav, No; I understand you have an existing situation and that it is not easy (or maybe not even feasible) to convert lots of projects to a different type. There is a lot to such a change. Consider my response as best practice advice. If it is not feasible to convert your TMP's to CMP's, then you need to work…

Hi @Antonina Yudina, Your automation rule could look somewhat like this: In the example, only 1 task is being created. You can add additional tasks in the same way. Note (on the right hand side of the screenshot) how the Parent field is filled out to ensure the created task is linked to the parent epic that triggered the…

Hi @Emeline Lagarde, Assuming that you have built a workflow for company managed projects, add a post function to the transitions that go into your done statuses of the type update issue field and fill out the Resolution field with an appropriate value. If your workflow would be in a team managed project, have a look…

Hi @Vikrant Yadav, Placing team managed projects and scalable in the same sentence quite honestly in itself isn't the best combination. They are designed to let teams organise themselves in isolation and I always strongly recommend not to use them for anything outside that scope. Having said that, if you could turn that…

Hi @Weiwei Zheng and welcome to the Community! You are actually saying that you don't want all your Jira users to have access to all projects, in this case: project A. In that case, don't grant browse project access to the jira-users group to that project. You seem to have isolated team M somehow; the proper way to address…

Hi @Jessica Ren and welcome to the Community! I'm afraid you, can't - unfortunately. In a scrum board, Epics are always displayed in the epic panel in the backlog, where they act as the level to filter the underlying stories by for sprint planning. It is the story (and sub-task) level issues that are added to the sprint…

Hi @Dmitry Alabyan, Just thinking outside the box for a second here ... Is there any reason why you need the Publisher costs to be in the description field? If this is important information, why don't you set up a separate field for that information? It would make the content quite a lot easier to find and probably also…