Walter Buggenhout Community Champion

Hi @NinjaFol and welcome to the Community! Just to get you started, Jira Work Management has built-in templates to get you started for both Marketing and design teams. The actual content management template in JWM is described inside the tool like this: Being an Atlassian consultant myself, I can only support you in the…

Hi @Nash, This looks very much like a service level objective or even agreement (SLA), so you could makes things easier to track by using an SLA for this purpose. In project settings, SLA, define an SLA that starts when the issue is assigned, has the timer paused on non working days and outside office hours and specify the…

Hi @Yuna Qi, As both @Nic Brough -Adaptavist- and @Alex Koxaras -Relational- rightfully mentioned, these are custom fields. The lock only means that you cannot change the configuration of the fields themselves, but you can perfectly use them, like any other custom field in the list. If you edit any screen (in jira…

Hi @Rachael Hunter, I discovered the feature to in my test instance. It appears that it opens the issue in a side panel on the right hand side of the screen, displaying the comments section at the bottom of the panel for that issue. The behaviour is pretty much the same as clicking the key column in the list, but another…

Hi @Shan Chinna and welcome to the Community! This sounds like you want to integrate a sort of asset system in your Jira instance. The most logical way to do so, would be by using Assets. The caveat here is that assets is part of the Jira Service Management premium plan, so you would need a subscription to that plan for…

Hi @Maximilian Floß, These are so-called smart links. Even though there's quite a bit of fuss around this functionality between more and less enthusiasts, Atlassian has been promoting this feature for a couple of years. Here's a couple of community/support articles that provide a bit more context: * Smart links…

Hi @Johan Quinatoa Km and welcome to the Community! If your work management project is company managed, you can create a cascading select custom field, add this to the create screen the issue type you are creating and then you will be able to add this to your form, as you can see in this example (product categorization):…

Hi @Billy Macrae, Yes, if you implement that step as well. That would be the exception I would foresee. For that part, a separate rule as the one @Mikael Sandberg would be the better option. It is all a matter of making sure what you would like to do functionally. If 1 sub-task changes to status in progress, for me that…

@Nayeemuddin Khan, This is more a discussion topic than a question. You list the options and workarounds pretty well as far as Jira as a tool is concerned and I don't expect any changes there, to be honest. The assignee in Jira is indeed a single user field. It is the person who owns the ticket right now, as we look at it.…

Hi @Billy Macrae, Don't make things too complex, I would say. Basically, for those status changes of sub-tasks that would cause your story to progress as well, it is enough that the first transitioning sub-task also transitions the parent issue. That just means implementing a few conditions, so you would end up with…

If you have the necessary admin permissions, navigate to Jira Admin > Projects. You will then get a list of literally all projects, even the ones you don't have browse project permission to. Then, from the ... button behind the project you need, select project settings. Then you will be able to access the settings you're…

I forgot to mention all the groups of users you add to the Administer Jira global permission as well, by the way. But the rest of the story remains the same.

Hi @Malte Redmann, It depends what you mean by Access. A site or org admin has the capability to grant him or herself access to a project at any time. That is a power that can not be overwritten. But the ability to access a project does not mean by default that this admin is able to see the issues in each project. That…

Hi @Lotte Vaesen and welcome to the Community! Adding to what @Mark Segall suggests, if a change request actually leads to a full blown project for implementation, you would normally roll into the project management practices that you have in place at your company: * The project will need to be defined; * Most likely it…

Hi @Joel Lawler and welcome to the Community! The message you shared basically tells you the two possible causes: either the board was deleted or someone has removed your permissions. If you are site/org administrator for your site, navigate to Your work > View all boards. If you remember the board name, try to locate it…

Hi @Vivek Mangal, You seem to be a little too ambitious there. If you would replace your tasks by a Sub-task issue type, you could simply organise your swimlanes based on the predefined level of Stories. But if you choose JQL as the way to organise your swimlanes, that requires a specific filter for each swimlane. You are…

Hi @Prashanth Talkad and welcome to the Community! I'm afraid I will have to disappoint you twice in one go here, unfortunately ... 1) Advanced roadmaps focuses on scheduling work on the timeline, not your people. Visualising unavailability of people is not a feature of the tool. It assumes that you know (more or less) the…

Hi @Gnanabaskar, As from JCMA version 1.6.2, there is a dark feature available that supports dashboard migration. That it is a dark feature usually means it is still experimental functionality and it is important to consider it as such. Have a look at this support article to learn more about what it does and how it works.…

Hi @Yura Hayrapetyan, You can't in Jira cloud. The priorities are shared across your entire Jira instance. There is a feature request for the implementation of priority schemes, which would allow you to configure different priorities for different projects. You can track that request here: JSWCLOUD-21455. Hope this helps!

Hi @KarstenK, No. Your assumption that this is caused by the permission to view (issues in) project B is correct. If you're telling users that they don't have access to a project, they will not be able to see issues from that project anywhere in Jira. Not even as links on other issues they are allowed to see. Hope this…

Hi @Rizky.Tuasikal, Normally, the list of projects is displayed on the general tab of the Board settings, so exactly where you are. With the following workaround, you will be able to visualise the list of projects on a dashboard. Behind your board is a saved filter, so make sure you take a note of that filter's name. Then,…

Hey @Lisa Bowman, You enable the timesheet approval process or you don't (for your entire Jira instance). However, it is not so that enabling the feature will suddenly get your users blocked from doing their work if they don't submit their timesheet or if approvers fail to approve. Worth mentioning is that the approval…

Hi @Henk van der Weele and welcome to the Community! There's some pieces of information missing in your question to properly answer: what is in those overlapping sprints? Are you talking about multiple teams working on a different cadence? Is one team working on multiple products and using different sprints to…

Hi @Lisa Bowman and welcome to the Community! Approvals in Tempo are always based on teams. Approve timesheet permission. You can see an overview of team permisisons in this documentation page. By default, the approval permission is part of the team role, but you can also assign the specific approve timesheets permission…

Hi @Saqib Dar, That is not possible out of the box. Since you seem to be on server and if you have Scriptrunner installed, you could use the following: issueFunction in memberOfRole("Reporter", "Administrators") Hope this helos!

Hi @Bn, If I understand you correctly, then your setup is exactly the opposite as what one might expect. I understand that you have 9 different screen schemes, all using the same screen. What you want to end up with is the following structure: Issue Type Screen Scheme 1 (with summary/description editing enabled) >> Screen…

Hi @Harsha Surendra Kumar and welcome to the Community! If your board is linked to a company managed project, then navigate to Board Settings (from the ... button in the top right corner of your board) and then navigate to the Estimation page: In a team managed project, navigate to Project Settings > Features and select…

Hi @Rasajna Meka, Unfortunately history searches on the labels field are not supported currently in JQL. There is a feature request that you can track over here: JRACLOUD-44708 Hope this helps!

Hi @Nikos Vlachos, Have a look at this support article. It is the trigger event that determines how your executions are counted. The flip side of the scheduled rule with many potential actions is that it may have other consequences. This support article gives some insight and recommendations about best practices. In the…

Hi @Nikos Vlachos, I can imagine. If you fire a rule every single time an issue gets updated, that is going to be a lot of executions. A couple of things you could do to try and limit the number of executions: * In your rule details, it is possible to specify the specific list of projects where your rule should run.…