francis

@Alexey Matveev We do have a whole array of potential articles in our sleeves. Is there specific content you would like me to focus on.

in How to map users between jira instances using exalate Comment by francis September 2018

Regarding the JQL > project= 'Bundle Bar' and issuetype = Requirement and issueFunction in parentsOf(BUNBAR-244) You will have to bring this under the attention of atlassian and/or adaptavist

in JQL query to find all the parents that answering subquery regardig their sub-tasks Comment by francis September 2018

Hi Bar, I'm part of the team building the table grid editor. * What is the jql 'issue in grid("Table Grid Editor_Test", "ifixversion= '123'")' returning? Is it what you expect * Can you also check if the jql 'issuetype = Requirement and issueFunction in parentsOf(ABC-123)' where the ABC-123 is a sub-requirement? Francis

in JQL query to find all the parents that answering subquery regardig their sub-tasks Comment by francis September 2018

Are you considering docker? Check for instance the open-source atlassian docker builder https://bitbucket.org/adockers/atlassian-docker-builder Refreshing the test environment is pretty straightforward and it takes a couple of minutes ..

in Create easy way to restore/copy prod -> stage Comment by francis August 2018

Hi Madhura, We had that problem also. Check following KB https://confluence.atlassian.com/jirakb/jira-login-fails-with-user-exists-but-has-no-unique-key-mapping-373261121.html I believe your problem is described in Symptom 2. The good thing is that your Jira can recover Francis

in Active Directory not getting updated with New users in Jira Comment by francis August 2018

Hello Shibin, You might have a look at Exalate. It fully supports defect synchronisation between HP ALM/QC and any type of Jira (cloud, server, datacenter, Core, Service Desk, Software) If interested - please book a meeting here Francis

in how to integrate jira cloud with alm synchronizer Comment by francis August 2018

A bit late to the party - but you can also consider the Table Grid Editor for Cloud, some features that can be used for this use case are * Adding a column of checkbox type * Initialise the grid with the default tasks Check for more information here

in How to add todo lists to issues in Jira Cloud? Comment by francis July 2018

Hi @Kindle Scott, Not sure if you found a solution, but in case you didn't - you might have a look at the table grid editor It comes in 2 flavours - on cloud or on server. Below is a screenshot of the cloud version. This add-on comes with a whole array of features - such as predefined entries, drop down lists, import…

in How to add Acceptance Criteria Field in the Description Comment by francis July 2018

Project Mirroring is a common use case for synchronisation. Exalate - another option available on the Atlassian marketplace - can work for you straight out of the box. But it also offers great flexibility through scripting functionality. Here is a video showing how an agile project gets mirrored.…

in 6) How to import and export project and issues from one server to another server Comment by francis July 2018

Hi Wojciech, I would like to add our POV in this discussion. (I'm part of the Exalate team - also an issue synchronisation solution) We have learned the hard way that a single node configuration - where one node controls how information is applied on the other node - can lead to showstoppers. The risk with this approach is…

in Transferring issues from JIRA Service Desk (Cloud) to other JIRAs Comment by francis July 2018

Both the Table Grid Editor for Cloud as the Table Grid Editor for Server allow to configure this use case by * Adding a column of checkbox type * Initialise the grid with the default tasks Check for more information here

in Adding checkboxes into issue description Comment by francis July 2018

Good day, 'com.idalko.jira.plugins.igrid:originIdCFType' is definitively coming from the table grid editor (which we build) Could each of you send the details of your configuration to support.tge@idalko.com * A support.zip from the support tools * History around the table grid editor This will raise a ticket in our Jira,…

in Errors relating to add-ons that are no longer installed Comment by francis July 2018

@melody Thanks. Yes - we have been reading these articles with much interest. I'm wondering what other people are doing to improve the efficiency of their meetings.

in How we handle meetings at iDalko Comment by francis July 2018

Looking into microcaching in nginx. It might be an approach.

in Static version of issues for reading purpose Comment by francis July 2018

Hi @Andrey Markelov - that's interesting to further investigate. Are you planning to make it compatible with more recent versions of Jira?

in 6 Jira Admin add-ons which makes my Jira Administrator life simpler Comment by francis July 2018

Hi @Rangarajan Parthasarathy This is a common use case for synchronization. There are different apps available in the marketplace. We are the team behind Exalate - which allows for any combination of Jira distributions (Server, Datacenter, Cloud, Servicedesk, Software, Core ...) You'll be able to synchronize any issue data…

in Can we Integrate two Jira Service Desk? Comment by francis July 2018

Hi @Alicia Pena That is absolutely correct but script runner is a paying add-on while User Switcher isn't.

in 6 Jira Admin add-ons which makes my Jira Administrator life simpler Comment by francis July 2018

Like @Manon Soubies-Camy mentions, Exalate supports this type of synchronisation. Especially interesting is how comments are handled and who can see what comment in what context. For instance - should comments of your developers be seen by the customer or not. One of our customers decided to implement this in a creative…

in API Between JIRA and Service Desk Comment by francis July 2018

It appears that the user account for Jenkins is used by many different teams to do some automation - The engineering team is pretty large, and never trust an engineer with a raspberry pi. They build the wildest stuff. One option would be to use data center and reserve one node for the reading activity - but if there is…

in Static version of issues for reading purpose Comment by francis June 2018

Hi Greg, You might also consider Exalate. The following blog shows how you can combine Exalate and the Automation for Jira add-on to implement a move. The example is server based but you should get an idea of exalate's capability Issue Archiving with Exalate and the Automation for Jira add-on

in Linking issues from a Jira Cloud instance to a Jira Server instance Comment by francis June 2018

Hi Jussi, We have a similar setup. Epics are tracked in a specific projects, and broken down into product related projects (which track the versions) We also have 2 boards * An epic board with an epic specific workflow for the project management aspects (Assess, Prepare, Plan, In Progress, Validate, Done) * A scrum board…

in Ranking (tasks) by "parent" project (epics) order Comment by francis May 2018

Hi, There are different solutions on the marketplace - check following query https://marketplace.atlassian.com/search?query=issue%20sync We are the team behind Exalate (which is one of these solutions) https://marketplace.atlassian.com/plugins/com.exalate.jiranode/server/overview It fully covers your use case, and we are…

in Inter Company Jira Access Comment by francis May 2018

If it isn't, please send a mail to support.tge@idalko.com which will create an issue on our service desk. I bumped by accident on this question, and further replies might get unnoticed

in Filter available options for idalko table grid Comment by francis May 2018

Hi Viktor, Maybe I'm misunderstanding your requirement - but cascading from one column to another column can be done without scripting. Check the example https://wiki.idalko.com/display/TGPD/How+to+cascade+to+2+%28or+more%29+columns Is this what you're looking for? Francis

in Filter available options for idalko table grid Comment by francis May 2018

You might also go a completely different route and use Bamboo to implement deployments. Check here for more information

in Managing Deployments on different testing enviroments with Jira Comment by francis May 2018

Can you access this database through a webservice? If it is - you might have a look at the table grid editor for cloud. It allows to connect with a webservice and display this information in a grid. Check the documentation here Francis

in Custom fields from external database in Jira CLOUD Comment by francis May 2018

Hi Jack, The Atlassian team addressed the problem and provided a fix in SD 3.12.2 which enables captcha in the signup page. Francis

in Protecting the jira service desk user registration Comment by francis May 2018

Hi Gustavo, We're using docker to deploy the atlassian tools (including connectivity with the database, auto configuring the base url ...) Check out the blog item at An Atlassian JIRA upgrade journey using docker and the atlassian docker builder Francis

in Install Jira Service Desk on Google Cloud Platform Container Engine Comment by francis May 2018

Hi Tuomas, We are facing the same type of issue at a customer site. To resolve this problem we are using a couple of queries to know how the fields are being used. You would need database access to run the queries or use a free add-on such as the Home directory and db browser for Jira For instance Get number of projects…

in How to know which data fields projects are using and how actively are they used? Comment by francis May 2018

Hello Eric, Scott points to one of the add-ons which supports your use case. Take into account that there are different solutions on the marketplace - check following query https://marketplace.atlassian.com/search?query=issue%20sync We are the team behind Exalate (which is one of these solutions)…

in Is there a way to allow two different Jira environments to communicate and share information? Comment by francis May 2018

francis Atlassian Partner

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