francis

An approach we take is by using the script runner, a custom field and a transition. The recipe is as follows: * Add a new 'version picker' custom field and call it 'add version' * Add a circular global transition and call it 'add version', the transition has one transition screen containing the 'add version' custom field.…

in How can I Bulk Update JIRA issues and ADD a 'Fix Version'? Comment by francis October 2013

Do you have setup project 1 such that only human1,2 and 3 can access it ?

in All users are Jira Service Desk Customers Comment by francis November 2014

Hi Piotr, There are indeed different solutions on the marketplace - check following query https://marketplace.atlassian.com/search?q=issue+synchronisation We are the team behind Exalate (which is one of these solutions) https://marketplace.atlassian.com/plugins/com.exalate.jiranode/server/overview It fully covers your use…

in Cloning of the tasks between the two JIRA systems Comment by francis February 2017

Connections of the newrelic agent are outward (ie from JIRA towards the newrelic site). Also the instrumentation added in the jsp's are contacting the newrelic servers (and not the way around). I'm also pretty impressed with it.

in Monitoring of Atlassian products performance Comment by francis June 2011

So, Suppose you have 2 confluence instances, both connecting through crowd, one licensed for 500 users, the next to 2000 users. How do you set up the global permissions such that we don't need to upgrade our 500 user license to 2000 ? Francis

in Necessity of built-in "confluence-administrators" and "confluence-users" groups? Comment by francis April 2013

I would create a transition allowing to set the 'actors' and validate in the transition that both fields have been provided and that these are different.

in How do I prevent the options of a second user picker field taken from the same role from being the same? Comment by francis June 2016

Hi Jana, This is certainly possible - check the [col.xyz.defaultSort|https://wiki.idalko.com/display/TGPD/col.xyz.defaultSort] property. When this property is set, the grid is sorted on this specific column (either ascending or descending) When multiple columns are specifying a defaultSort, the sort order is according to…

in Table Grid - Is it possible to have 2 levels of sorting? Comment by francis November 2016

How do you combine this with version management ?

in How do you track epics with stories being played across different projects? Comment by francis May 2013

Nope - this is related to the integration between the two plugins. Apparently the IssueHtmlView is returning null in your case, which it shouldn't. Trying to understand the circumstances when this happens is subject of the support request which we track in our jira.You don't need to use the groovy script approach.

in NullPointerException when Table Grid Editor by iDalko is enabled Comment by francis June 2015

Hmm - your ticket on our system was marked as resolved.Due to some quirck, your reply on our request for feedback went unnoticedIt's now back on our radar with an elevated prioritySorry about that, thanks for elevating it.Francis

in NullPointerException when Table Grid Editor by iDalko is enabled Comment by francis June 2015

It is being handled as a support case, we will report back here once issue is fixed.

in NullPointerException when Table Grid Editor by iDalko is enabled Comment by francis May 2015

Just forward the case to support.tge@idalko.com, which will create an account and raise a ticket.

in NullPointerException when Table Grid Editor by iDalko is enabled Comment by francis May 2015

Can you forward this case to support.tge at idalko.com ? This will create an issue on our JIRA and an account for you. IssueHtmlView should not return a null.Once fixed we can report back in this channel.Francis

in NullPointerException when Table Grid Editor by iDalko is enabled Comment by francis May 2015

For the xporter people - what is com.xpandit.jiraxporter.utils.FieldMapper.formatCustomField doing ?

in NullPointerException when Table Grid Editor by iDalko is enabled Comment by francis May 2015

scripted custom fields :-) That sounds as a neat idea - looking forward to give it a go.

in jql function for finding issues which has code commits Comment by francis January 2012

Hi Jamie, It's through fisheye. How would you do it if you have subversion plugin installed ? Francis

in jql function for finding issues which has code commits Comment by francis January 2012

Thanks for this Andreas.

in How can I change the description field on JIRA's create issue page to be full width? Comment by francis November 2014

I just installed the SEO manager from Play SQL https://marketplace.atlassian.com/plugins/com.playsql.seo-manager/server/overview Nicely done.

in HTML Meta Tags in COnfluence Comment by francis November 2016

You might consider to synchronize both JIRA's such that you can raise in your JIRA and resolve it in the next. There are a couple of synchronization add-ons available on the marketplace. https://marketplace.atlassian.com/search?q=issue+sync If you would consider to roll out such a solution, please consider exalate also…

in can I view and manage two Jira boards from two different companies? Comment by francis October 2016

Hi Jeremy, Atlassian answers is a nice demo environment for Questions. We're using it quite a bit during demo, as it contains a huge amount of questions and answers. Any chance that this will be kept alive ? Francis

in Announcing the new Atlassian Community Comment by francis March 2017

Did you consider a scripted field (script runner) which is set with the total size of all attachments related to an issue ?

in Query issues with attachment sorted by size is that possible?? Comment by francis May 2016

ok - thanks, will try this out.

in Issue collector - does someone has an example how to use the custom trigger ? Comment by francis July 2012

Check out following document https://confluence.atlassian.com/display/SDKB/How+to+configure+notifications+for+breached+SLAs We have a filter with following jql "Time to first response" < 2h OR "Time waiting for support" < 4h and the support team is subscribed on that filter. Check out…

in How can we configure email notifications in advance of SLA breaches? Comment by francis November 2014

Looking at the marketplace there are multiple solutions https://marketplace.atlassian.com/search?q=issue+sync Thanks anyway Francis

in Is it possible to synchronize two Jira instances? Comment by francis September 2016

Hi Flavio, Did you find a solution for the database synchronisation ? Francis

in Is it possible to synchronize two Jira instances? Comment by francis September 2016

Hi Kalpana, There are different solutions to synchronize JIRA issues with QC Defects. We are the team behind Exalate (which is one of these commercial solutions). It allows to synchronise HPQC Defects with JIRA issues bidirectionally. For more information - check out * http://www.exalate.com * https://docs.exalate.com *…

in JIRA Tool Integration with QC Comment by francis March 2017

Did you consider the SQL plugin for confluence. It allows you to query the jira db directly, not really the jira issues macro but a valid alternative imo.

in How to access JIRA issue data from Confluence via User Macro velocity script? Comment by francis June 2013

Found https://jira.atlassian.com/browse/JRA-24515It is not supported.

in SNI support (apache configured with multiple SSL certificates) Comment by francis September 2014

Abdoulaye, I'm missing the point. The link you provided, presents the stash command line.

in bitbucket for the enterprise Comment by francis August 2013

I thought so, but you never know. If they have $$$, they would spend it on stash - jira - confluence, but that's not the case. Thanks

in bitbucket for the enterprise Comment by francis August 2013

francis Atlassian Partner

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