Giuliano C. Atlassian Team

Based on the console info, can you check if creating a new project will allow you to use the option to create a new issue? Another example, it's a bit different in this KB article, since the symptoms are to hanging while creating the issue, but, can you check if you have any incompatible add-on after the upgrade or if…

Heya Vinutha, From the Atlassian Labs explanation: https://marketplace.atlassian.com/vendors/33202 "Since this one is developed by Atlassian Labs, Atlassian takes no responsibility as to the content or quality of the content contained herein, though you may find some unique and highly useful functionality. These add-ons…

Hello, I'm not sure if it is exactly what you need, but you can change the log configurations through Confluence Admin section: https://confluence.atlassian.com/display/DOC/Configuring+Logging. Also, you can follow these steps to enable user access logging:…

Sidhartha, Just adding some more information to Luiz comment, if you could still not found the add-on in the instance, can you confirm if manually installing the add-on, will display the same results? To do that, you can download it through the add-on page and then, through Confluence Admin > Manage Add-ons click on…

One way you can do this customization is to modify the .xml file that maps the entries in the 'Browse' dropdown to the appropriate links. The .xml is located inside <confluence_install>/confluence/WEB-INF/lib/confluence-x.x.x.jar. Extract that and locate ./plugins/space-tabs.xml within. Somewhere in there you should see:…

Nayan, As we are not getting the issues under the "Assigned to me" field, can you confirm if the same will happen in other projects, instead of this one which you setup? Also, is the issue in which status? For example, is this 'Resolved', 'frozen', etc?

We could have different possibilities for issues related to content not saving, Gina. For example, specific content avoiding it to be saved, configurations on Confluence, the browser used... It might be worth to check if this is happening with all the users of your instance, with other pages and also if you have recently…

Depending on the Confluence version, you can also check for the Internal system administrator with the following query (for 5.7.x, in this example, but, it could be applied for other versions): select u.id, u.user_name, u.active from cwd_user ujoin cwd_membership m on u.id=m.child_user_id join cwd_group g on…

Hey, You can get the information from the users direcltly for the Database using the following plugin: https://marketplace.atlassian.com/plugins/org.swift.confluence.sql Hope it helps, Cheers

For each user, you can configure its default options, according to this doc: https://confluence.atlassian.com/doc/edit-your-user-settings-1016023.html There, you should be able to find the Email option and then, modify it for the users according to your needs. Hope it helps ya, Hsu! Cheers, Giu

You can also try to generate a new evaluation license through your account of https://my.atlassian.com if using a Server instance. 

Hey Eric, Currently, to have the Space Template created from the scratch (not including the "Getting Started" option) there is no readily function to create a space template in Confluence. However, we are working to implement that through the following feature request (which have a lot of votes!):…

Hi Greg, As we can see that the Markdown add-on which is developed by Atlassian Labs. For that, since this is one of the add-ons made for an experiment, we currently don't have a clarification on a possible Roadmap for this (perhaps, not yet). However, we can see that this add-on is compatible. In case running into issues…

You can also give a try to the manual procedure of the upgrade, once you have the upgrade path in mind: (!) Before jumping to the standard procedures form a upgrade, we suggest the users to check the plugin compatibility with the next versions…

You can not customise the site look and feel while a theme is active. You must first disable the currently configured theme. This is an expected behavior on Confluence. You can only customise a layout from the layout default theme. Also, to better understand how this customising question works or how to create a theme,…

For more information to what Steven have suggested, you can take a look at our documentation Theme doc that will clarify it for you. However, remember to change it for the default theme, once the Documentation one will be deprecated. Cheers, Giu

I'm not sure if we have an specifically Macro to reach it. But you can add labels to categorise spaces. You can see it better through the following page: https://confluence.atlassian.com/display/DOC/Using+Labels+to+Categorise+Spaces Kind Regards

Jeffrey, after speak with a member of Atlassian Sales, I've discovered that unfortunately it couldn't be performed. According to our end user agreement, users cannot do this. Please, refer to the following documentation: http://www.atlassian.com/end-user-agreement/ Have an amazing Wednesday.

Hey Warren, By taking a look at the stack trace and also the applications version, looks like that you are running into one of our known bugs. You might been interested to take a look at the following article, which haves more information about it: Get Exception Unable to retrieve gadget xml. HTTP error 504 As we can see,…

Hi Cody, There's some JIRA docs that could help you on this matter. For example, if you take a look at this article you will see that the cause could be related to the Apache server not identifying the current host to be redirected. Also, I could find some related Answers posts that could be kindly related to your…

Hello Ian It could be something regarding the customization settings on your Confluence instance. If you have some custom theme or something regarding customization on your Confluence estructure, could you please try to default them? Hope it helps! Kind Regards, Giuliano

Can you please be sure if you've copied the "confluence.cfg.xml", this is what you trigger the installation again. If you have finished the installation on your previous server it should not give this problem again. Cheers

Like Peter said on the ticket (https://support.atlassian.com/browse/CSP-87328) To increase the time to expire the session, you'll have to edit the web.xml: <session-config> <session-timeout>60</session-timeout></session-config> The value within the session-timeout tag defines the length of time a user's session will exist,…

Some possibilities here, sir: * Proxy redirections not properly working in your environment * Database connection in your confluence.cfg.xml (inside the Home folder) * Read/Write permissions for the users running Confluence * And some other redirections and possibilities, as we can see in this doc Hope it helps ya! Cheers,…

Hi Chander, As the add-on is developed by a third-party vendor, definitely asking to have it working properly with the latest versions of Confluence is a good option. However, to be sure if the add-on would work, you can try to test it with your Confluence. If it works properly, we could be in another case that we need to…

There's a nice suggestion in this answers thread: https://answers.atlassian.com/questions/74727. It will present you with different options, such as the following: You can try https://www.jirareports.com. It is a cloud based tool that allows creation of free form reports for OnDemand and hosted Jira instances. It offers…

Luca, As the issue is different according to the browser used, may I confirm with you if the server.xml file of the instance is already using the SSLEnabled="true" value inside the connector? For example: <Connector port="8443" maxHttpHeaderSize="8192" maxThreads="150" minSpareThreads="25" SSLEnabled="true"…

Through the calendar, click on the Tools option, (which would be in the right side of the Calendar name, the suspension points) and then, click on the Restrictions option. Cheers, Giu

In addition to Nic's answer, we just created the following feature request to work on it as a bundled option, sir: https://jira.atlassian.com/browse/CONF-39235 Feel free to vote on it or share some comments there. Cheers, Giu

Hey Andy, Is it happening with different browsers? Also, can you consider creating a clean database in order to see if you will have issues after trying to connect to the DB too? Remember that if the issue start to get critical for you, try to raise a new ticket through our support channel: https://support.atlassian.com.…