Giuliano C. Atlassian Team

Fair point, @Derek White! I remember you from your comment in CONFCLOUD-70746, which is what the new changes for the KB article will be going through. What a small world, my friend. After reading your question, I've thought about sharing the queries here, but having it on a page with a warning confirming that this is for…

Hi @Brian Hill I appreciate for bringing up this important topic! As the author of the article, after going through your post, I have restricted its visibility until we have a clear version to help understand which nesting combinations will not work in Cloud for migrators. The reason is that the article itself focuses on…

Adding another valuable comment from an Atlassian customer that heavily uses Confluence as well! About the reason why we don't want this feature: 1/ we have 15.000 active users (27.000 since the 9 years of Confluence in my company) and only 6.300 personal spaces --> not all users want a personal space. 2/ We find this…

Hey, Greg! Thank you for the very detailed report (again). As we spoke in our support case, the behavior that you are noticing is caused by the following bug, which has been re-opened: * Children display macro breaks when the title of the root is changed and includes a colon As shared in the case, the following workarounds…

Heya @wwerner, I will share my answer on the related thread. I hope it helps you: As part of the European General Data Protection Regulation (GDPR), usernames have been deprecated from API calls and those will be identified by their Atlassian account ID (accountId), instead. This change has been announced in 2018 and had…

Hey @Kuba_Janus, As part of the European General Data Protection Regulation (GDPR), usernames have been deprecated from API calls and those will be identified by their Atlassian account ID (accountId), instead. This change has been announced in 2018 and had some reminders with some useful information:…

Hello everyone, For all the users searching for this information, since October from this year, it is no longer necessary to purchase Atlassian Access in order to set a password policy. As long as you have a verified domain you are free to do so. More information can be found n our Atlassian Cloud changes the blog from…

Hey Jeremy, Just passing to drop this newly created bug about this subject in our Jira channel: https://jira.atlassian.com/browse/CONFCLOUD-65230 Feel free to add any feedback there! We have internally linked this post to let the developers know about it. :) Cheers, Giu

Hi, Fred (and all the Confluence users in this thread). While introducing new features for Confluence Cloud, this is one of them in which we did to optimize the share rate. If you click on "Okay, got it", the share dialogue will no longer appear on publish for your user, which should be the reason for Fred not seeing it…

Hey Mark, Similar to other Question threads (e.g. https://community.atlassian.com/t5/Questions/Why-can-t-some-users-VOTE-on-an-issue-when-others-can/qaq-p/31523 / https://community.atlassian.com/t5/Confluence-questions/Votes-not-showing-up-in-Confluence-Questions-on-Wiki/qaq-p/271207), we might be having different issues…

Hey, Vignesh. Assuming that you are new to Confluence, may you elaborate a bit more which kind of help are you searching? There are some pretty cool docs like the Getting Started for Confluence server: Getting Started and also, the version for Cloud with has the same purpose: Get started with Confluence Cloud. 

Hi, Alena. You can definitely link multiple Service Desk projects to a single Confluence space (knowledge base article). When you create the project and link to a Confluence space, it will create a space separately. In order to be able to select a new space, you need to first, make sure to unlink the space in the knowledge…

Hello, For all the customers and users affected by this behavior, we have created a public report to have our developers working on increasing/modifying the width of the sidebar: Increase Scrollbar's Width for the Sidebar It would be really helpful and great if you could add your comments and start watching the report for…

Hey, Aaron. You can give a try to link your application with the customer's one, so it will work as a secondary link (since the primary will be the one used for your Confluence and Jira). Once you are sure that the applications are connected, you can work with Confluence permissions and also, the Jira restrictions so you…

Hey, Daniel If you are confident with database skills, you can give a try to bulk remove the page history with SQL commands. PS: Confluence Server version only. 

Depending on your scenario, you can give a try to use one of the mentioned Blueprints in this article, but, the best option might be tied to create your own blueprint/template so you can add it according to your company needs. Some good advises can be found on this Community topic as well. :)

Hi Lou, Since we have recently migrated content of Confluence, one thing that you can consider is to look if the add-ons are enabled in the instance (as we could see that the 'requirement' macro is having issues). For that, you can try using the query below to see it inside the database: select BANDANAVALUE from BANDANA…

Generally, this error displayed in Confluence is caused by Confluence not being able to connect to the database: the credentials set in your confluence.cfg.xml file are not valid. Another possibility would be that the database password had expired in the confluence.cfg.xml file, as suggested by Oliver Try to check for the…

Sebastien, It seems that your doubt was solved regarding CSP-87979 by updating the instance and fixing the problem with the proxy redirection. All the best for you, Giuliano

Hello Pamela, Looking through JST-50606, it seem that you've got the fix for this performing the Rebuild of the Content Indices from Scratch. Glad that it worked! All the best for you, Giuliano

Hello Drew, I'm not sure if that's the case, but, when using SSL, both (Jira&Confluence) are used with *https*? If that's the case, please use both as SSL or Disable SSL in both. Another option, you can try in Confluence Admin > General Configuration and copy the Server Base URL. Try this sem steps in JIRA Trusted…

In addition to the information above: The Bob Swift's CLI add-on can help to remove a selection of attachments: https://bobswift.atlassian.net/wiki/display/CSOAP/How+to+remove+a+selection+of+attachments

Kathy, One of the causes for 404 could be related to "URL not found". Perhaps the network config, or another inside the installation itself. For that, have you considered re-install the application and use the localhost address to see if we will have the same result? PS: As mentioned by Chander, the log files from…

Steve, this is not an Confluence expected behavior. Are these notifications of mentions appearing in your email? If 'yes' we're experiencing a problem with Confluence Workbox. If'no' it could be a problem with the Index. Also, I'm not sure about it, but it could be something related to installed plugins. If you want, you…

Some helpful Confluence info: For the upgrade, depending on the version used, we may need to follow an upgrade path according to our Upgrade Documentation and use the manual procedure to have more information in case of facing any issues. For example: In order to upgrade Confluence, first we need to know about the upgrade…

This third-party add-on might help you, Roxana: Ideation by Spectrum Group Regards, Giuliano T. Atlassian Support

You can also enable the user access logging: https://confluence.atlassian.com/display/CONF41/How+to+audit+Confluence+-+enabling+user+access+loggingIt won't show exactly how many users have accessed your instance, but it will generate a basic log indicating which users are accessing which pages in Confluence.

For additional info, you can look at this article: https://confluence.atlassian.com/cloud/add-edit-and-remove-users-744721624.html for Confluence Cloud. 

Hello, I'm not sure about it, but based on the index, it's not possible to remove home page from popular content, because it will be rebuilded as it is based on index. About the popular content Layout, is a interesting feature, but may be you can just remove it and don't change its layout. Sorry that Confluence doesn't…

Hello Marcel, I've saw that you could find through https://support.atlassian.com that this function is an existing Feature Request for Confluence: https://jira.atlassian.com/browse/CONF-19523 Sorry that Confluence doesn't have a concrete solution for this trouble at the moment, but, I hope that as soon as possible we will…