Fabio Racobaldo [Catworkx] Community Champion

Hi @Ethan , Please, check the FIeld Configuration scheme associated to your project and verify that Wiki Style Renderer is selected. This should solve your issue. Fabio

you're welcome @B Sunil Kumar . Please try and let us know if it works

Hi @B Sunil Kumar and welcome, you could try to put in place an automation like this Hope this helps, Fabio

Hi @성호 윤 , it seems to be a bug https://jira.atlassian.com/browse/CONFSERVER-42851 Fabio

Hi @Carolyn Altobello , could you share a screenshot of your error? Fabio

Hi @Rudyard Hartstein and welcome, this is a builtin feature provided by premium and enterprise plans (https://support.atlassian.com/security-and-access-policies/docs/specify-ip-addresses-for-product-access/). Because you are on a cloud instance I don't understand how you could use your own proxy server. Hope this…

Hi @Romy Meyers , as you said currently there is no way to hide search bar on customer portal. KB articles displayed using the bar depend from the artciles visibility itself. Please review your space access permission or restrict pages on view in order to limit their visibility. Hope this helps, Fabio

Hi @Adam Peddicord and welcome, in the JIRA Administration section -> Issues -> Custom Fields you need to search the multi-select field "Third Party Partner" and add options at your convenience. In order to do that you need to be a JIRA Administrator. Hope this clarifies, Fabio

Hi @Matt Palmer , this screenshot could help you on finding it

Hi @Jennifer Fischer and welcome, you could create a datetime custom field and automatically populate it in the transition that move your tickets in on hold status. Hope this helps, Fabio

Hi @T and welcome, if the user is anonymous (he didn't use credential to login into the system), how can JIRA understand what are his requests? Fabio

Hi @Matt Palmer and welcome, is your confluence enabled to anonymous access (Administration -> Global Permissions -> Anonymous Access) ? Fabio

I'm happy that you fixed your issue 

Hi @Ramakrishna Dasari , please could you provide information about JIRA and Oracle version? Probably oravle dbms version is not compatible with that JIRA version. Fabio

Please could you check the error log in the atlassian-jira.log file within JIRA_HOME/logs folder?

Thanks for sharing @Emma Chang 

Hi @Ramakrishna Dasari , first of all try to clean your plugin cache and restart your instance (https://confluence.atlassian.com/jirakb/how-to-clear-jira-s-plugin-cache-1157468195.html). If it doesn't fix your issue try the following troubleshooting…

Hi @Ramakrishna Dasari , there is no screenshot. Please share it so that we can support you on that. Fabio

Hi @Ivy and welcome, please share the solution in order to share knowledge about your issue. Fabio

Hi @Grace Tan Chia Me and welcome, it depends. If the workflow has been defined for just a project (through the workflow scheme associated) the change will impact just a project. If the worflow has been shared across projects, this change will impact all the related projects. Hope this clarifies, Fabio 

Hi @Nate Dickinson , issue has been fixed https://confluence.status.atlassian.com/incidents/c3t76n53v2k9 Hope this helps, Fabio

Issue has been fixed https://confluence.status.atlassian.com/incidents/c3t76n53v2k9

Hello @Jonathan Smith , thanks for sharing a workaround. Issue seems fixed right now https://confluence.status.atlassian.com/incidents/c3t76n53v2k9 Fabio

please could you try this parameter? "component in subfolder(xxx, yyy) and type = bug and Status != Closed and \"Validation team\" is not EMPTY"

Hi @Daniel Schillig , it seems that DB is not reachable from the confluence server. Please check if there are network issues between serers communication. This is a troubleshooting article for…

Hi @Natalia Marko and welcome, try to add a scripted post function in creation with the following code : import com.atlassian.jira.component.ComponentAccessor; import com.atlassian.jira.event.type.EventDispatchOption; import com.atlassian.jira.issue.CustomFieldManager; import com.atlassian.jira.issue.Issue; import…

Hi @Berndt Johansson , please could you check the log file providing us more detail about your issue? Fabio

Hi @Marcelo Mella and welcome, you could retrieve all information about a single user through the following REST API https://docs.atlassian.com/software/jira/docs/api/REST/9.14.0/#api/2/user-getUser Example : "http://www.example.com/jira/rest/api/2/user?username=fred Hope this helps, Fabio

Hey @AppsDelivered , please avoid to edit question not providing all the correct information. Thanks, Fabio

Hi @Pedro Felgueiras , you should be able to do that using Epics on swimlanes setup page