Fabio Racobaldo [Catworkx] Community Champion

Hi @Barkha Singh , in order to have text in gray you need to add text "1.00€, 1.00$ or leave it blank if zero" as custom field description. Number field custom fields just number so you can't save values with € or $ at the end. Fabio

Hi @Cat Ward , try to comment crowd authenticator in * If Jira is running, shut it down first. * Edit the JIRA/atlassian-jira/WEB-INF/classes/seraph-config.xml file. Comment the SSO authenticator node and uncomment the default authenticator : <authenticator…

Hi @성호 윤 and welcome, you need to contact app vendor in order to have an answer to your question. Fabio

Hi @Alex Engler , a custom field will appear on an issue view only if it has been populated. Fabio

Hi @Steven Perez , you can put in place that through a your own custom field or a scripted field with code. Fabio

Hi @Srimathi Kannan and welcome, what is your jql? You need to put your jql in quotes example 'project=TEST' Hope this helps, Fabio

you're welcome @Jamie Rogers 

Hi @Jishnu , it should be a client issue and it is not related to the application itself. Fabio

Hi @mrmightypants , did u try ? cfValues['somefield'] !~ /somedomain/ Fabio

Hi @Jamie Rogers , portfolioChildrenOf() function requires a subquery as parameter (https://docs.adaptavist.com/sr4js/latest/features/jql-functions/included-jql-functions/portfolio) Example : issueFunction in portfolioChildrenOf("status = 'To Do'") Try to update your code from :…

you're welcome @Namrata S Dyaganatti 

Hi @Namrata S Dyaganatti , announcement banner is something that appears in each JIRA page (project/issues pages and administration section) and it can't be removed in a specific section. In order to manage announcement banner you can read the following…

Hi @Hernando Gallego , you need to migrate users that need to operate on the source code. All metadata about old operations like commits associated to old users not migrated will remain in the code history with the username of the user that performed that action. Fabio

hi @Megan Armstrong , you can't have a notification configuration by users/groups basis but just on events (edit, transition, creation...and so on) Fabio

Hi @Brandon Nokes , please take a look to the following similar thread https://community.atlassian.com/t5/Jira-Service-Management/How-hide-share-button-at-portal/qaq-p/1018821 hope this helps, Fabio

Hi @Santhosh Raj , you can do that using workflow properties (https://support.atlassian.com/jira-cloud-administration/docs/use-workflow-properties/). In particular, you need to add the following property jira.permission.edit.denied to Done status. If you need to avoid also comments in that status pleass add…

Hi @Paysafe Atlassian Support , for my knowledge that information was never available at Space tools -> Permission level. Inactive users can't be selected as user and, if in the meantime, a user with space permission has been done inactive that information doesn't appear in that view. Fabio

Hi @Jeff Deacon , please check the base url for your confluence. Probably, jira reach that url internally but you, as end user, can't access that URL or there is something at network level that blocks you. Fabio

Hi @Jason Chayer , are you talking about Sticky notes provided by an external app or sticky note in a whiteboard? Fabio

Hi @vipulmishra , if your license is expired you can't start a upgraded version. You need to perform a rollback to Confluence 8.5.6 version. As workaround you can buy a new license and apply it into the upgraded jira instance as specified…

Hi @Sonia Beamish and welcome, where do you need to show the ticket (creation?) date? In a gadget associated to a dashboard or where? Fabio

Hi @Georgi and welcome, please verify that user has browse project permission for the new project. Issues will appear in a board only if tickets are visible by end user. Hope this helps, Fabio

Hi @pernebayev , as said by @Matt Parks , you can't do that using a builtin feature. I did it through a behaviour provided by Script Runner app. Fabio

That process should be part of retrospective ceremony. For my knowledge you can't do that using bultin report. Probably you need to setup something custom using reporting app like EazyBI. Ciao, Fabio

Hi @Benjy Meyer , for my knowledge you can implement that behaviour through a javascript in a data center instance. On cloud side you need an external app for that like https://marketplace.atlassian.com/apps/1224699/redirection-by-easy-apps?hosting=cloud&tab=overview Hope this helps, Fabio

Hi @slim nasraoui and welcome, burdown chart already contains those information. You have evidence about scope changes including issues added/removed from the sprint itself. Isn't it? Hope this helps, Fabio

Hi @Mounika Shivanna and welcome, here a useful link https://confluence.atlassian.com/enterprise/long-term-support-releases-948227420.html to retrieve all information about LTS per product. LTS is something with sense for Data Center products. Cloud product are managed directly by Atlassian team. Hope this helps, Fabio

Hey @Tushar Rajvanshi , please take a look to my answer below

Rest api mentioned by @Yong Yang are for cloud. That is the reason of the error code

Hi @Tushar Rajvanshi and welcome, via rest you can do that trhough the following /rest/api/2/issue/{YOUR_ISSUE_KEY}?expand=changelog via phyton script you could use ChangeHistoryManager api (https://docs.atlassian.com/software/jira/docs/api/7.6.1/com/atlassian/jira/issue/changehistory/ChangeHistoryManager.html) Hope this…