Fabio Racobaldo [Catworkx] Community Champion

Hi @Jack P Wachtel jr and welcome, did u try to use "Spaces" gadget (https://support.atlassian.com/jira-cloud-administration/docs/use-dashboard-gadgets/) ? Although not identical, the Spaces gadget can display information and filters related to a Jira “space” (which is the Cloud term replacing traditional project…

Hi @Dieter Guthmann , this is a standard request coming from our customers. Atlassian closed features to have something similar on cloud ( https://jira.atlassian.com/browse/JSWCLOUD-22603 ). BTW, you can try the following app https://marketplace.atlassian.com/apps/1233553/ikuteam-office-for-jira?hosting=cloud&tab=overview…

Hi @Natalie Keane , it depends as you configured permission schemes in your spaces/projects. My suggestion is to have permission schemes configured using project roles and avoid using groups/any logged in users within. Hope this helps, Fabio

Hi @joshua_scanlan and welcome, you can try to find existing sugeestions here https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=10440 or trying to make a new suggestion through https://support.atlassian.com/contact/# Hope this helps, Fabio

Hi @Yuwei Shophouzz , please provide us more information about your question. Fabio

Hi @Marcel Guthmann and welcome, I found your bug on the Atlassian backlog https://jira.atlassian.com/browse/CONFCLOUD-83609 Hope this helps, Fabio

Hi @RJohnson and welcome, through an email handler you can create/comment a ticket but, unfortunately, the original email is not added as attachment on the issue itself (there is an open request for that https://jira.atlassian.com/browse/JRACLOUD-42402 ) You can try Enterprise Mail Handler for JIRA Cloud to do that without…

Hi @Powertech_dev , you can contact Atlassian support in order to restore your repo. It could be done if you deleted repo within last 7 days ( please read the atlassian backup policy here https://support.atlassian.com/bitbucket-cloud/kb/does-bitbucket-cloud-backup-my-repositories/ ) Hope this helps, Fabio

Hi @DHDB Sys Admin and welcome, this is a known issue and unfortunately for my knowledge there is no workaround. Agent should apply a link that work on portal side https://<site>.atlassian.net/servicedesk/customer/portal/<portalId>/<requestKey> for public comments in order to allow customers to navigate it. Hope this…

Hi @Albert , this is something related to database. Please share db settings and db type. Please let us know, Fabio

Hi @Karina Green , please provide more information about what tool you are trying to link with crowd. BTW, usually this issue is caused by corrupt application links in the database and the fix is to clear AppLinks/OAuth properties from the Crowd DB and then recreate the linksHope this helps, Fabio

Hi @Eusebiu Gancea , please could check if tickets in Completed status that don't appear on the response have a correct resolution field and resolved date set? I'm my opinion CLOSED_REQUESTS are ticket that are resolved on jira backend side. Please let me know, Fabio

Hi @Kai Diewald , could you try $action.user.displayName ? Please let me know if it works. Regards, Fabio

Hi @hemaswapnika_e , try to put "X-Atlassian-Token": "no-check" in the request parameters. Hope this helps, Fabio

@Paul Martin did you resolve your issue?

Hi @Mark Surman , Do you need to delete attachments for a specific work item? Please check project permissions in order to verify that you are able to delete your own attachment/all attachments. Please let us know, Fabio

I will suggest it to some customers. Thanks for that!

It's always good to review some concepts :)

Hi @Heinrich Ulbricht (WikiTraccs) , account-id is unique user id cross applications. local-id is the ID generated by ADF (Atlassian Document Format) for a macro node, especially in Forge/Connect macros. it is usally used in a page markup (as in your snenario) Hope this helps, Fabio

Hi @Yash Smith , we need more information in order to help you on that. If you are trying to start your JIRA, you are on DataCenter instance. Please check on server side if in folder JIRA_HOME/plugins/installed-plugins/ there are some files with extension different form .jar/.obr. If so delete them. Please let us know,…

Hi @Prithvi M and welcome, it should work. I installed it on a crowd version 6.3.2/Jenkins 2.452.1 and, even if it is deprecated, it works well. Do you have any issue? Regards, Fabio

Hey @Diallo Try to use the following branch : Issues in epic are not child issues. Please let me know if it fixs your issue. Regards, Fabio

Hi @王吉庆 and welcome, did u try to clean plugin cache and restart application? If not, please read this https://support.atlassian.com/crowd/kb/unable-to-start-crowd-due-to-corrupted-plugin-caches/ Hope this helps, Fabio

Thnaks for sharing @Mateusz Miodek 

Hi @Mike Miller , are you using a third part app when you talk "Open in Excel" ? Fabio

Hi @Diallo , please could you better specify your answer? Fabio

Hi @Deva B Santa and welcome, first of all, try to clean Crowd cache and restart the application . * Stop Crowd * rm -rf $CROWD_HOME/plugins/.osgi-pluginsrm -rf $CROWD_HOME/plugins/.bundled-pluginsrm -rf $CROWD_HOME/caches/* * Start Crowd In a data center instance, please apply this to each node of your cluster. Hope this…

Hi @Novell Goodman and welcome, for my perspective, sprint plan should be based on user stories and not to epics. A sprint should contains something that can be released at the end of the sprint and an Epic is something that describe a high level feature that could be implemented in many sprints (start date and end date of…

Hi @Iheb ALLOUCHE and welcome, check that user has Browse User global permission. It should fix your issue. Hope this helps, Fabio

Hi @Gavin Bilington , please ask to a site admin to check users status through Atlassian Administartion. * Go to User Management * Navigate to Jira Settings → User Management (or Admin → Users if you have site admin permissions). * Search for the User * Use the search bar to find the user by email address or display name.…