Fabio Racobaldo [Catworkx] Community Champion

Hi @Indy W , please check that the email used by your handler is working correctly (probably there is some conenction issue at that side) * Make sure the handler is connected to the correct email account * Check credentials and permissions. Hope this helps, Fabio

ahahah that is a very cool costume! Love it 

Hi @Roberto Morales Olmedo and welcome, please could you provide more information about your issue? Please attach the log message that will appear when you try to call a JIRA rest api. Fabio

Hi @Shubham Sharma , try to inject api instead of instantiate them in constructor. Example : @ComponentImport private final IssueService issueService; Please remember to import dependency in your pom <dependency> <groupId>com.atlassian.plugin</groupId> <artifactId>atlassian-spring-scanner-annotation</artifactId>…

Hi @Toomas Adson , for my knowledge you can enable nested groups also for crowd internal directory not linked to AD Hope this helps, Fabio 

Hi @Jeff Munoz and welcome, for my knowledge there's not an official rest api to manage events on confluence (here an open request for that https://jira.atlassian.com/browse/CONFCLOUD-51696 ) Where did u find documentation about rest api that you are trying to use? Please le tme know, Fabio

Hi @Stephen McAinsh and welcome, did u try to follow this how-to guide https://support.atlassian.com/subscriptions-and-billing/docs/reactivate-a-subscription/ ? here are a few ways you can reactivate a canceled or deactivated subscription: either by going to admin.atlassian.com/billing, by starting a new trial on your…

Hi @Prithvi M and welcome, based on this documentation https://github.com/jenkinsci/crowd2-plugin you should try using V4.2.0 The current version (4.2.0) of the plugin is tested against Crowd 3.7 and Crowd 5.1, with Jenkins 2.401.3 Version 2.02 is a very old release developed for Crowd 2.8 Hope this helps, Fabio

Hey @Monique vdB , Is anyone working on this? With these performances, it's really difficult to work with the community. Please let us know. Thanks in advance, Fabio

Hi @Tyler Pospisil , export and import using standard CSV file is correct for my perspective. Fabio

Hi @Pradeep Gupta , please verify that your proxy allow you to connect to the target instance. Hope this helps, Fabio

Thanks @Bill Sheboy , this is exactly what I'm experiencing on my side. Before going ahead with community manager interaction I'd like to know if it is a general issue.

Thanks for your comment @Ollie Guan I think that community performance was not good even before AWS outage. I'd like to know if it is just an issue on my side or a general problem.

Hi @sravani vennapusa , for my knowledge space access request will be addressed to Space Administrators. All admins, for that specific space, should receive an email with that request. Hope this chelps, Fabio

Hi @Tim Cartwright and welcome, standard API allows you just to put worklog within a ticket. If you need to put more information like Account/Work Type you probably are using an external app (tempo??) so you should use rest apis provided by the app itself (if exist. If you are using Tempo you can find here specific apis ).…

Hi @Gautier Bayzelon and welcome, you can invoke the following rest apihttps://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-issueidorkey-put to update fix version for a specific issue. What is your doubt? Fabio

Thanks @Dzmitry Hryb _Mushroom Marketing_for your detailed comment ;) 

Hi @paul.moloney , unfortunately confluence does not natively preserve image captions when exporting to Word. You should buy an external app for that (like Scroll Word Exporter). Fabio 

Hi @Lola Belmont and welcome, it's weird! please could you check your photo size? it should be less than 10MB. Please let us know, Fabio

Hi @Fatima charki and welcome, if I well understand, you already created a bugfix branch. In order to see and use it in your sourcetree you need just to pull data from your repo and then use the new bugfix branch. Hope this helps, Fabio

STAGIL video rocks!!!!

Get Started button is not available here :(

Hi @Saeid Jafari , I don't know if you're managing groups internally in crowd or not, BTW if you have different durectories you need just to have the same group name on directories and put user memberships within. At application level, group will be transferred with users coming from different crowd directories. Hope this…

Hi @Angel Fernando Vazquez Ruiz , for my knowledge you can't do that. You need to backup prod and restore whole application in preprod and then apply your changes (Edit Base URL, Disable Notification, ...) There is not an automatic procedure to refresh just your data in preprod. This is the Atlassian official…

Hi @Jason Bullock , in order to setup SSO between your applications, you need just to setup Crowd as user directory in JIRA, Confluence and so on and then enable SSO at application level * JIRA -> Edit JIRA-INST/atlassian-jira/WEB-INF/classes/seraph-config.xml * CONFLUENCE…

Hi @Joseph Ebaeba , in addition to @Laurie Sciutti answer, please consider this simple youtube video https://www.youtube.com/watch?v=kAoiXuw3CaE that can speed up your knowledge about crowd. Hope this helps, Fabio

Hi @acholewaa and welcome, you can use the directory importer feature ( https://confluence.atlassian.com/crowd/importing-users-from-one-crowd-directory-into-another-128287098.html ) btw there is not an automatic sync between them that you can put in place. Hope this helps, Fabio

I remember the taste of the nougat my grandmother used to make when I was little. It reminds me of wonderful Christmas times with my whole family.

Hi @Joerg Rehberg , I think that this article can help you on that https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/ In particular you should add the following IP address to your list Atlassian apps and sites Atlassian apps and sites don't have fixed…

Hi @Jayakrishnan S and welcome, for my knowledge, using builtin feature is not possible to migrate all the historical data from olduser to a new one (if you have no access to the old email address) Please take a look to the following how-to…