Fabio Racobaldo [Catworkx] Community Champion

Hi @Latoya Palmer and welcome, probably someone added you in some instance and this is the reason why you received that email. Please verify the domain of your instance and try to reach an admin in order to clarify. Hope this helps, Fabio

This happens on Jira Free plans because user‑management is restricted and certain invitation flows aren’t fully enabled.

@please @Arunima Mishra , edit your question hiding customer sensitive information!

Hello @Raheem Pillay , this shloud be the average time between start and stop condition related to Time to resolve SLA configuration. If you have some paused conditions, for example, time spent on that conditions will be decreased from the elapsed time. Hope this helps, Fabio

Hi @ksaylor11 and welcome, first of all you need to login into my.atlassian.com and follow this how-to article https://support.atlassian.com/atlassian-cloud/kb/deleting-your-atlassian-account-when-you-are-the-billing-or-technical-contact/ Hope this helps, Fabio

Every moment of professional or personal growth is special to me. In my 20-year career, I've had the pleasure of meeting so many extraordinary people who have helped me grow significantly, not only professionally. This, in my opinion, is the big win.

Hi @Carsten Roessner and welcome, time format can't be customized for a specific user because it is a site setting. Hope this helps, Fabio

Hi @Rishi and welcome, as specified here https://support.atlassian.com/jira-service-management-cloud/docs/set-up-your-virtual-agent-in-jira-service-management/ Virtual service agents are available in Jira Service Management to all account types with portal access. It means that not logged user can't use them. Hiope this…

Hi @Isha and welcome, please verify your JSM integration with Confluence Knowledge Base space. https://support.atlassian.com/jira-service-management-cloud/docs/set-up-your-knowledge-base-with-confluence/ Hope this helps, Fabio

Hi @Sultan Erdogan and welcome, try to use browser in incognito mode in order to verify that is not a client issue. Fabio

Hi @Prasad_Biddika , in addition to @Mahima_miniOrange answer, please take a look to the following article https://support.atlassian.com/crowd/kb/list-the-last-login-date-for-all-users-in-crowd/ Hope this helps, Fabio

Hi @Ronald Blaas , did u try to go to specific repo and run the following command git config --global --add safe.directory "$(pwd)" pwd is the absolute path Hope this helps, Fabio

di u try ?

Hi @Kevin and welcome, Unfortunately, Jira doesn't allow to setup multiple outgoing email. Hope this helps, Fabio 

Hi @suresh kumar and welcome, you need to provide us more information about you instance type (DataCenter/Cloud) and if you are using a third part app for testing in jira. Fabio

Hi @Shaul Tsor and welcome, try to contact support asap https://support.atlassian.com/contactHope this helps,Fabio

Hi @Max Twemlow , for my knowledge you can't do that, btw you could try to setup an automation like the following : Trigger: Field changed → Sprint Branch: Linked issues (“is blocked by”, “blocks”, etc.) Action: Edit issue → Sprint = {{triggerIssue.sprint}}The problem is how to identify the next sprint in the…

This is a great improvement 

Hi @Gokul Reddy and welcome, you need to put the backup file on the new crowd server and then use that location during import widzard. Crowd can't access data on your local windows machine. Hope this clarifies, Fabio

Hi @Konni Nebermann , unfortunately we can't support you on that. You need to ask internally to your company to an Org Admin. Fabio

Hi @Prasad Patil and welcome, did u try to import <dependency> <groupId>com.atlassian.confluence</groupId> <artifactId>confluence</artifactId> <scope>provided</scope> </dependency> Hope this helps,Fabio

Hi @Rajesh Kalidindi , as said by @Arkadiusz Wroblewski , you need to contact Confluence site admin within your organization in order to provide you permissions to access it. Fabio

Hi @Jacob Baird and welcome, I believe a Jira Admin spends at least 2-4 hours per week keeping the system clean (cleaning the instance makes the solution easier to maintain). Some points of attention should be: - Cleaning up unused schemes (including screens, workflows, field configuration) - Rationalizing and optimizing…

Hi @Nicolas Favrod-Coune , it seems that Approvals custom field is a user picker (single value) so you can't add a further user to it. Please try to use 'set' (that overwrites previous user) instead of 'add'. Hope this helps, Fabio

Hi @Spencer Hudson , there is not a builtin feature/macro that allows you to have a list of space guests. If you have space guests grouped in a specific group you can use https://support.atlassian.com/confluence-cloud/docs/insert-the-user-list-macro/ as you said. Hope this helps, Fabio

Hi @Farooq Ahmad , in addition to @Arkadiusz Wroblewski , plese verify macro configuration on confluence page in order to verify with existing attachment. Morevover, what is the file type of the attachment and what is the macro used on confluence page? Fabio 

Hi @Niina Sande , I can confirm that older Confluence page versions cannot be exported as PDF, and some metadata (including approval-state data from apps like Comala) does not remain intact when viewing historical versions. This is not a bug but it is a current product limitation in Confluence Cloud. Are you using an…

Hi @Rhys Duindam and welcome, Rovo and virtual agents are differents and could be used for different purposes. Atlassian does not provide a single “best” choice — each agent was designed for different use‑cases. Rovo agents are AI teammates that specialize in tasks like editing content, analyzing input, drafting responses,…

Hi @Tammy Borgnis and welcome, first of all please let us know Sourcetree version. Moreover, please try to delete sourcetree local cache Close Sourcetree and delete: For Windows: %LocalAppData%\Atlassian\Sourcetree\%AppData%\Atlassian\Sourcetree\ Delete only the following folders: * Cache * Bitbucket * Bookmarks * logs…

I'm glad for that