Fabio Racobaldo [Catworkx] Community Champion

Hi @Jens Jensen, you need to create a new behaviour (Add-ons -> Behavihours) and associate it to your project/issue type (use "Add Mapping"). Afetr doing that, you need to add your field (use "Fields" link) "Template" and put my code there.

Hi @Claudio Musa, you need to update the existing email configuration for that incoming email. Keep in mind that email can be associated to a single request. Project Settings -> Email Request -> Edit -> Next and select the "Requerimiento" request type then click "Done". Ciao, Fabio

Hi @Renato Machado, please check that your user is in "Tempo Account Administrators permission" Admin->System->Global Permissions https://tempoplugin.jira.com/wiki/spaces/ACCOUNTS/pages/206274809/Accounts+permissions Ciao, Fabio

Hi @Jens Jensen, you need to add this code to associated to Template CF (on scriptrunner side) in order to trigger this code on CF change. FormField templateFF = getFieldByName("Template") FormField descriptionFF = getFieldById("description"); String templateValue = templateFF.getValue(); if(templateValue!=null &&…

Hi Peter, Customer can use filter in order to see all his resolved tickets. By default he can see just his open tickets. Hope this helps, Fabio

Sorry @Jaime Mabini, I missed the Next Gen. You are right, you can't perform this change.

Hi @Jaime Mabini, if you use a specific workflow for epic you can deny logwork adding a workflow property in each status. https://confluence.atlassian.com/jirakb/how-to-restrict-log-work-on-a-specific-status-834225982.html Hope this helps, Fabio

Hi @Arvind Josyula, A user with Manage Board permission can create/delete sprint and so on https://confluence.atlassian.com/jirasoftwarecloud/permissions-overview-764478244.html In order to avoid that someone delete a sprint you need to setup correctly the board permission. Hope this helps, Fabio

Hi @Rahul_S_T, first of all you need to share your dashboard with users of your project https://confluence.atlassian.com/jirasoftwarecloud/configuring-dashboards-764478209.html After doing that all users will be able to find it and mark it as favourite. If you want to set it as favourite for them, you should use a third…

You're welcome Jens!

Hi @Jens Kisters __SeibertSolutions, your are add an Object to custom field and this cause the error. Please, could you verify what is the type of your custom field? If it is a text, you need to add String as value, if it is a select list you need to add an Option and so on.

Hi @[deleted], trial will expire automatically after 30 days. Unistall your plugin and don't worry. You can also archive your free trial in your My Licenses portal 

If you don't see the button it means that some condition is blocking you. Validator will be excetued aftter that you click the transition button so I can't help on that. Please verify that all your condition are in OR.

Hi @Swarna Radha, this code should be used as a validator. If you don't see the transition, probably, you have some condition that block user to see that transition.

add this line on imports : import com.opensymphony.workflow.InvalidInputException;

Yes, it is. Please try this code and let me know. For the other we need just to add a line

Hi @Swarna Radha, please try this code for your validator : import com.atlassian.jira.component.ComponentAccessor; import com.atlassian.jira.issue.link.IssueLink; import com.atlassian.jira.issue.link.IssueLinkManager; import com.atlassian.jira.issue.Issue; IssueLinkManager issueLinkManager =…

You're welcome!

Hi @Swarna Radha, are those task linked each others? If yes, your validator should retrieve link and the related task associated. After doing that you need to check the status of Task A and, based on that, define if task B can be closed. Do you need the code?

Hi @Prabhakar Kanchu, this is a context for JIRA Core that allows you to define a webpanel on the right of an issue view screen. Here you can find an example https://developer.atlassian.com/server/jira/platform/web-panel/

Unfortunately, you can't restore without a backup. Ciao, Fabio

Hi @Sergey Shulzhenko, if you have a confluence backup, you could restore a single space within your Confluence instance. https://confluence.atlassian.com/doc/restoring-a-space-152036.html Hope this helps, Fabio

You're welcome. Please mark my answer as accepted! Ciao, Fabio

Are you sure that the server port is open? It seems that the tool is up and running. Usually port is 8090 for confluence. Ciao, Fabio

Try to disable synchrony in order to have confluence app and running : * Edit <home-directory>/confluence.cfg.xml * Set synchrony.proxy.enabled to true and save the file. {code}<property name="synchrony.proxy.enabled">false</property> {code} * Restart Confluence for the changes to take effect. After doing that try to…

Hi, please make sure that confluence home and inst are the correct privileges for the user that run the process. https://community.atlassian.com/t5/Confluence-questions/Confluence-not-start-up/qaq-p/760312

Hi Marielle, a jira administrator need to correctly setup the notification scheme for the project. Take a look to the following article https://confluence.atlassian.com/adminjiracloud/creating-a-notification-scheme-776636401.html Ciao, Fabio

Hi Sanjeev, please the field configuration for the related issue type in the project. I think that some extra field has been defined as mandatory. Keep in mind that email requests could be associated to issue type with just summary mandatory. Fabio

Hi Michael, indexes are at disk side (JIRA_HOME/caches/indexes) so it should work.

Hi Michael, based on this documentation https://confluence.atlassian.com/adminjiraserver072/migrating-jira-applications-to-another-server-828787651.html you could transfer your indexes over servers. Btw, my suggestion is to perform a reindexing after the migration. Take in mind that if you delete indexes and restart, the…