Fabio Racobaldo [Catworkx] Community Champion

You're welcome James

Sorry could you explain me what happens?

Please, could you check the base URL?

Please, could you clean the browser cache and try again?

As said by Nic, you need to check if there's overlap of userame through local and crowd sources. BTW, you need to check what is the order of two different users sources in order to understand if you need to use local or crowd password. Ciao, Fabio

Hi, you need to disable "Confluence Core Macros". In order to do that you need to : * go on the add-on section * select all add-on and search "core macros" * locate plugin with 12 modules * disable it Please, let me know if it helped. Ciao, Fabio

Hi Ryan, at project level, you need to setup Customer Permission correctly. In particular, you need to select "Any customer or organization, by searching in this project" Please try and let me know. Ciao, Fabio

Hi James, you need to copy JIRA_HOME/data folder into the new instance. After doing that you need to restart your JIRA and perform a reindexing. Please, clear your browser cache and try to verify that all is correct. Ciao, Fabio

Please, mark answer as resolved accepting my suggestion. Ciao, Fabio

Hi Martin, probably you need to move your pf order. You need to move this script after "Creates the issue originally.". It should solve your issue.

Hi Martin, try using this code : import com.atlassian.jira.component.ComponentAccessor; import com.atlassian.jira.issue.watchers.WatcherManager; import com.atlassian.jira.user.ApplicationUser; import com.atlassian.jira.user.util.UserManager; String[] users = {"user1", "user2", "user3"}; UserManager userManager =…

Hi Vinary, EazyBI is a great plugin for these purposes. It can be linked to JIRA and other external sources (db, xlsx, csv, api). Moreover you could embed these reports both on JIRA and Confluence through specific gadgets. Please, let me know if you need more info. Ciao, Fabio

Hi, this should be related to CSV format. Please, could you check if * The CSV file contains a heading row. * Each row must contain a column for summary data Let me know. Ciao, Fabio

Hi Ken, did you try this article? https://confluence.atlassian.com/confkb/confluence-does-not-start-due-to-spring-application-context-has-not-been-set-218278311.html

Hi, you can implement this using ScriptRunner for JIRA (https://community.atlassian.com/t5/Jira-Core-questions/Behavior-Plugin-Setting-a-custom-date-picker-field-to-be/qaq-p/455899?_ga=2.69303897.833406329.1530529814-1403277741.1526631542 ) or adding a javascript into the description of your field Temporary User…

You need to setup it in <JIRA-HOME>/bin/setenv.sh (on linux) or <JIRA-HOME>/bin/setenv.bat (on windows) Please, read the following instruction https://confluence.atlassian.com/jirakb/how-to-use-a-jdk-or-jre-exclusively-on-jira-765594330.html Ciao, Fabio

If you are a JIRA Administrator, you can go to System-> System Info and find "java.home". Based on this you will be sure that JIRA is using the jdk in which you need to install the correct cacert. Hope this helps, Fabio

Hi Satoshi, here a complete how-to guide https://confluence.atlassian.com/kb/proxying-atlassian-server-applications-with-apache-http-server-mod_proxy_http-806032611.html Ciao, Fabio

Hi Ian, did you try to add the certificate into java cacert? Here a guide that could help you https://confluence.atlassian.com/kb/unable-to-connect-to-ssl-services-due-to-pkix-path-building-failed-779355358.html Ciao, Fabio

Hi Rebecca, there's an open ticket regarding this request https://jira.atlassian.com/browse/JSWSERVER-5680 please vote it. Currently, the recently visited boards are easily accessible from the boards menu but you can not mark them as favourite. Ciao, Fabio

Hi Martin, In my opinion you can't deactivate notification for a specific user operation but you can work at epic level. you should customize the epic workflow so that, on creation, it raise an event that not cause notification. For example from Issue Created to Generic Event (if it has no association in your notification…

Hi, currently you can't. For more information please take a look to this thread https://community.atlassian.com/t5/Jira-questions/Is-there-a-way-to-delete-a-period-entry-in-Tempo/qaq-p/263109 Ciao, Fabio

Hi Lisa, reindexing is suggested after an upgrade a major configuration changes (https://confluence.atlassian.com/adminjiraserver/re-indexing-after-major-configuration-changes-938847716.html). Upgrade, usually, involves plugins upgrade so my suggestion is to maintain reindexing as part of your upgrade process. If you want…

Hi Matheus, you can buy a JSD license with agent number less than JIRA Core users. In your example, only 250 users can work as agents in your JIRA Service Desk projects. At the following link you can find more information about JSD…

Hi Konrad, currently you can't do that. There is an open ticket for this feature. Please vote it https://jira.atlassian.com/browse/JSDSERVER-4328 Ciao, Fabio

Hi @Michelle Stanforth, just a Confluence Administrator can do that. Probably, you need to ask to a Confluence Admin. Regards, Fabio

Hi @Jo Steele, I think that your request is related to the following ticket https://jira.atlassian.com/browse/JSDSERVER-4764 . Isn't it? Fabio

Hi Michelle, you should be able to do that using "User Management" section reserved to Administrators. Here step by step guide https://confluence.atlassian.com/doc/adding-or-removing-users-in-groups-138321.html I don't know if you are using AD and/or JIRA in order to have users in your Confluence instance. In that case,…

Hi @Andrew R, you need to add Assignee to screen associated to that transition (if exist, otherwise you need to create a new screen with assignee inside). After doing that you can perform both operations at same time through a Bulk Operation. Regards, Fabio

Hi Marianna, are you sure that you have enough permission to assign issue? Probably you need to ask to a JIRA Administrator to add you to users that have "Assign Issue" Permission. https://confluence.atlassian.com/adminjiraserver073/managing-project-permissions-861253293.html Hope this helps, Fabio