Fabio Racobaldo [Catworkx] Community Champion

Hi @Mkurama , you can use field parent to do that. Example : parent = YOUR_PARENT_KEY_HERE Through the above JQL, you will retrieve all subtasks associated to that parent key. Hope this helps, Fabio

Hi @Vinay , you can't do that using builtin features. You could implement that feature through a ScriptRunner post function. Here more detail about that solution https://scriptrunner.adaptavist.com/latest/jira/tutorials/scripted-post-functions-tutorial.html Hope this helps, Fabio

Hi @Aykan Inal , you can change this setting per project basis. Please take a look to the following how-to article https://support.atlassian.com/jira-service-management-cloud/docs/send-notification-emails-from-your-own-domain-in-next-gen/ Hope this helps, Fabio

if you can't merge your current instances, so you need a DC license for each instance. Ciao, Fabio

Hi @MG , you have a Select List custom field with some values and you want to add a value retrieved by a script dinamically. You can't add a value dinamically to a Select List field. You should be able, through a script, to hide some values specified for the field but not add a new value dinamically. In order to do that,…

Hi @Ivar , DataCenter license allows you to have multiple nodes without limit. If you have multiple instances that should remain different you need to have one DC license for each instance. If you merge all those instances in one DC, you need just one DC license. Hope this helps, Fabio

Hi @Scott McDonald , you can have this information through the following free plugin https://marketplace.atlassian.com/apps/20909/javamelody-monitoring-plugin?tab=overview&hosting=server It has a specific report that show the active session for all users. Hope this helps, Fabio

Hi @Ninfa Bito , welcome to the community! Did you read the following doc https://support.atlassian.com/user-management/docs/specify-how-users-get-site-access/ ? It explains how to provide site access to users. After doing that you can manage product access using the following…

you're welcome @Daisuke Fujioka 

Hi @Кирилл Кулагин , unfortunately approval period is per instance basis and not for team. There's an open Idea on the tempo's portal Periods Used for Approvals per Team | Tempo Ideas Hope this helps, Fabio

Hi @Peter Wokke , in order to check/change your credentials in Eclipse, you need : * Go to git perspective * Expand your specific project (eclipse can retrieve information from multiple git/bitbuckets) * Exande remote * Right-click on fetch/push * Enter username and password and confirm Hope this helps, Fabio

Hi @Daisuke Fujioka , a ticket, in order to be completed, should have a resolution set. Please, verify that the transition that move your tickets in a completed status allows users to set resolution as mandatory. Hope this helps, Fabio

Hi @Amelia Davies , welcome to the community. Please, check that user who perform the automation is able to set that security level in your automation rule. In order to do that, please check user through the following screen in your automation Hope this helps, Fabio

You're welcome @Garden16_ 

Hi @Garden16_ , best approach is to use Project Picker single selectlist custom field type and, through a behaviour provided by ScriptRunner, convert this field in a multiple picker (https://scriptrunner.adaptavist.com/latest/jira/behaviours-conversions.html). Hope this helps, Fabio

Hi @ZPS GPM , you could customize the user profile over using an externa app or developing your own plugin. Btw, an usupported way, is to add a javascript in the announcement banner that use REST API to retrieve additional info and add them to user profile popup. Please take a look to the following developer…

Hi @Botond Gyorgy , welcome to the community! As workaround you can : * Setup a project with Shared configuration so that the new container has the same setup of you source project (https://support.atlassian.com/jira-software-cloud/docs/create-a-new-project/) * Copy the original board, change name, board administrators,…

Hi @Uliana , you can raise a support request to the Atlassian Team https://www.atlassian.com/company/contact/purchasing-licensing Hope this helps, Fabio

Hi @Anson Fung , based on the following documentation https://developer.atlassian.com/cloud/admin/user-provisioning/rest/intro/ you can update product access per user just updating group (product access is based on groups) through the following REST…

Hi @Anson Fung , The current public APIs for users are only related to the products themselves and not our Identity Platform (Where the Atlassian accounts are) to perform actions such as Disable the entire Atlassian account or edit user details. Please take a look to this ticket https://jira.atlassian.com/browse/ID-6305…

you're welcome @Gavin Cheng . Please mark my answer as accepted and continue to use community for any question ;)

Hi @tuan quan , Jira Service Desk is part of Jira Service Management. https://www.atlassian.com/software/jira/service-management/launch Hope this helps, Fabio

Hi @Gavin Cheng , you have two options : * swimlanes : https://confluence.atlassian.com/jirasoftwareserver0819/configuring-swimlanes-1086415672.html * quick filters : https://confluence.atlassian.com/jirasoftwareserver0817/configuring-quick-filters-1072472193.html Hope this helps, Fabio

Hi @Tobias H , welcome to the community! In order to put in place your requirement you could try our plugin Herzum Approval. More information are available at the following URL https://marketplace.atlassian.com/apps/1211763/herzum-approval?tab=overview&hosting=cloud Hope this helps, Fabio

Hi @Nidhi Sharma , if user has just view permission, user can suggest page updates through inline comments or comments by builtin feature. My suggestion is to try the following plugin https://marketplace.atlassian.com/apps/1222276/workflows-for-confluence?tab=overview&hosting=cloud that allows you to put in place a…

Hi @Sai k , Welcome to the community! please could you provide use more information about your issue? 

Hi @sai chinamuthevi , that should be the correct way to setup a swimlane with your flagged items. For further information about swimlanes take a look at the following…

Nice recap!

Can't wait for all these events!

You're welcome @Renu P_ . Please mark my answer as accepted