Fabio Racobaldo [Catworkx] Community Champion

Hi @Lauren Cooper , just Tempo Administrators, in global settings, should have access to this menu. Please review that global configuration in your environment. Use the following guide https://help.tempo.io/cloud/en/tempo-timesheets/permissions-in-tempo/global-permissions.html Hope this helps, Fabio

Hi @keti burjanadze , please check the log file in your CONFLUENCE_HOME_FOLDER/logs/atlassian-confluence.log If you need support on that please attach the error retrieved from that file. Hope this helps, Fabio

Hi @Jim Kennedy , it seems a bug caused by a recent change. Please vote and watch the following ticket https://jira.atlassian.com/browse/CONFCLOUD-73629 in order to be notified about progresses. Fabio

Hi @Arthur Mack , it seems a bug caused by a recent change. Please vote and watch the following ticket https://jira.atlassian.com/browse/CONFCLOUD-73629 in order to be notified about progresses. Fabio

Hi @Катя Годнева , please try to upgrade nFeed/Element Connects to the latest version compatible with you JIRA version. It should be 6.9.8 (https://marketplace.atlassian.com/download/apps/23337/version/6009000800) Afetr doing that please verify that Administration screen is correctly displayed. Otherwise you can try to…

Hi @Piotr Baranowski , your JQL should be correct. Unfortunately there's an open bug. Please vote and watch it in order to keep updates https://jira.atlassian.com/browse/JRACLOUD-78540 Hope this helps, Fabio

Hi @Piotr Baranowski , Welcome to the Atlassian commmunity! what is you desiderata? If you need to have a list of all issues now closed, created in the past months, you can use the following query : created < "2022/03/01" AND status = "DONE" ORDER BY created DESC If you need to have a list of all issues closed or that were…

Hi @Victor Wallenberg , in order to have info about epic name, please add Epic Link as column. Epic key is an information contained within Epic Link field (as href) but you can't add this info as specific column. Hope this helps, Fabio

Hi @kaustubh lambe , if you need 3 agents and unlimited customer you could require a free JSM https://www.atlassian.com/software/jira/free There are no limit on issues. Hope this helps, Fabio

Based on your requirement you should an outofthebox app. My suggestion is EazyBI. Ciao, Fabio

Hi @Pierre G , welcome to the Atlassian community! Created vs Resolved report, provided as a gadget for a dashoard, should help you for you needs.…

Hi @Jiří Horák , if you need to put in place project from scratch you need to select a not JSM template (Jira work management is ok). If your project is already up, you need to setup a new project with a Work Management Template and move all issues from the origial project to the new project. Please read the following how…

Hi @Pranita Warik , you can do that adding workflow step properties ( https://support.atlassian.com/jira-cloud-administration/docs/use-workflow-properties/ and https://www.j-tricks.com/tutorials/permissions-based-on-workflow-status ) In particular, you need to add the following properties to your Resolved/closed or any…

Hi @Jiří Horák , welcome to the Atlassian community! If you don't need portal, sla and other feature related to a Service Desk, you can use a JIRA Work Management template https://www.atlassian.com/software/jira/templates/project-management that is a basic template for internal activities. Hope this helps, Fabio

You're welcome @Gabriel Ferrarese . Please mark my answer as accepted so this thread could be considered closed.

Hi @luk_96 , welcome to the Atlassian community! Bitbucket cloud has a limit on the number of repositories created via UI in a single day. This behaviour is to prevent spam. Atlassian team could change this limit if you are performing extra activity as repositories migration. In order to ask this change you could raise a…

Hi @Cameron Sung , welcome to the Atlassian community! Please check the notification scheme associated to your project. In particular, you need to check Issue Created event and verify that "Assignee" has been defined as person that should be notified about that event. Take a look to this…

Hi @Yong , please verify that your JSM Project has chinese as available language. Add languages to your service project Your team can add and edit translations based on the languages of your service project customers. Adding translations is especially important for customized content, such as help center announcements,…

you're welcome @MOHAMOD Shah !

Hi @MOHAMOD Shah , welcome to the Atlassian community! Release is based on field "Fix Version/s". Affect Version/s is usually used for bug tracking, btw, what you will release should be in fix version. Hope this helps, Fabio

Hi @Jack Ducat , if permissions are ok for that user and he can write to the repo and to target branch, probably there's some merge check that are blocking this operation. Please, verify that there're not merge check or, for your PR, all checks are verified. Use the following guide to perform this…

Hi @Cynthia Almonte , welcome to the Atlassian community! My suggestion is to try to fix this issue using the following troubleshooting guide https://confluence.atlassian.com/jirakb/mentions-and-autocomplete-are-not-working-in-jira-cloud-779160727.html Hope this helps, Fabio

Hi @Gabriel Ferrarese , based on the following guide https://support.atlassian.com/bitbucket-cloud/docs/app-passwords/ App Password doesn't expire but it could be revoked. Because App passwords, usually, are used in irder to integrate other tools,it doesn't require two step verification and it doesn't expire. Hope this…

Hi @yifan Hu , probably your gliffy license was expired before the upgrade. Licenses, often, are perpetual so you can continue to use apps after expiration but without support and upgrade availability. Probably, you upgraded the app due to Confluence upgrade and then, in that new version, app is no more licensed. Please…

Hi @SureshMuniswamy , please ask to Atlassian guys if they can support you on that https://support.atlassian.com/contact/#/ Fabio

Hi @Prakash Gajghate , welcome to the Atlassian community! unfortunately you can't do that using builtin capabilities. You can limit logwork in a specif statuses through workflow properties but not based on time. My suggestion is to try Tempo Timesheet for JIRA. Using that plugin you can restrict logwork for a closed…

Please contact your JIRA Admin in order to solve this issue. We have not enough info to support you on that. 

Hi @shahjad ahemad , Resolution Uresolved means that resolution field is not populated. This should be the cause of blank values on the export file. You have no chance to change this behaviour. Regards, Fabio

Hi @monisha v , probably your JIRA is configured to use SAML Authentication. Please contact your JIRA Administrator in order to have support on that. Did you try to clean browser cache first? Please let me know if it helped. Regards, Fabio

you're welcome @Hela Szubert !