Mirek Community Champion

It is all about checking permissions. Verify also if you are using Service Desk email handler not JIRA handler.

Well, I think you can open all Attachments page and choose your attachment name that you want to download or simply right click on the link on a page and choose "Open in new Tab". This should download without preview.

For that you can for example build a simple User Macro that list all space admins from all spaces or try to directly parse the URL and modify the Page Not Found to show admins dynamically.

Yes, when you hit page that you do not have permission or it does not exist you get a Page Not Found You simply need to modify that page with additional information (for example a link to a page where you list space admins). For more information how to modify this page you can go to this KB article:…

Hi @Aleksey Shiryaev, Please take a look at this documentation. Especially section called "Prepare customers for email greatness" https://confluence.atlassian.com/servicedeskserver/receiving-requests-by-email-939926303.html

In general you would have a scenario with requirements listed directly or not and need to decide if you need to create a new issue type with new workflow and whole configuration. That is pretty obvious after reading the question.

Hmm.. Not sure if I follow your question Nic, but overall it is all about the UI not permissions. Take a look on Atlassian Documentation (that is Confluence based) and try to answer why it looks like this (not default Confluence documentation theme like it was for many years). For me old was better to use that now I need…

@Nic Brough -Adaptavist-, I agree that it might frustrate users if something is not showing however mostly they are actually not Confluence power users and most of them do not know which option is where and what permission is required to do something. If @Julian Weiss want to hide this for anonymous users it is reasonable.…

Hi @Julian Weiss, Of course it it working :) .. Probably you are hiding the wrong menu item.. Below are actually two options that you (and everyone reading this) can use to hide items. Option A * Hide items one by one * Keeping the Menu at the top right Example code: JavaScript hack <script type="text/javascript">…

In that case it requires more information, logs, analysis..There is no single answer what is happening with your JIRA instance at the moment. Please check those guides first. https://confluence.atlassian.com/jirakb/troubleshooting-performance-problems-336169888.html…

Hi @Julian Weiss - Welcome to the Community! Usually you can do it with CSS orr JavaScript code added to space layout. Please take a look on this page for examples: https://confluence.atlassian.com/confkb/how-to-hide-elements-in-confluence-using-css-or-javascript-313458894.html…

Hi @Dirk_Kias Did you tried on a different browser or reload browser cache? If so, is this affecting you individually or everyone using JIRA? In same or different locations? Did you tried on a different network? All plugins are also upgraded?

You will not be permitted to start a sprint, unless all of following conditions are met: * You can only start a sprint if there is no active sprint. While a sprint is active in Work mode, you can still plan subsequent sprints in Plan mode, but you won't be able to start one until the active sprint is completed. (You can,…

Hi @[deleted] - Welcome to Community! Not sure if I understand correctly, but I just tired to copy (from OneNote to Confluence Server) and table was copied correctly. I just selected all rows and pasted in Confluence. If you want you might try to first copy the content and then extend copied table with additional rows…

Your welcome! Good luck with the exam! :)

The only guidance that I give you is to go to the documentation and read about JQL advanced search (study examples also) * https://confluence.atlassian.com/jirasoftwarecloud/advanced-searching-764478330.html * https://confluence.atlassian.com/jirasoftwareserver/advanced-searching-functions-reference-939938746.html *…

Hi @Alexandr Tyurnikov - Welcome to the Community! :) To be clear.. What is Server ID.. https://confluence.atlassian.com/confkb/what-is-the-confluence-server-id-151519275.html You can try to change your server ID to the old value…

OK, so definitely the place where you change thee project lead is the first screenshot. You should go to your Project > Users and Roles > Edit defaults. That opens a popup and show two fields - Project Lead (which is required field) and Default Assignee. The title of the popup also confirm that "Edit Project Lead and…

You are actually referring to Crucible release notes. However those should be also updated to this page - https://confluence.atlassian.com/crucible/crucible-4-6-release-notes-954257440.html Thank you for pointing that out. I would reach to someone that might help with this.

I assume that this is cloud subscription, so.. Refunds for Atlassian Cloud are only available within the first paid month after the evaluation period for monthly subscriptions and within 30 days of payment for annual subscriptions. After these periods we cannot offer refunds. To request a refund during the first month of…

hi @Dennis Jakobsen, Is this what you are looking for? https://confluence.atlassian.com/fisheye/fisheye-4-6-release-notes-954257406.html

Log in to your mailbox that is connected to mail handler and try to remove the affecting message (or move to a different folder/or simply read). To prevent that in the future you can create a mailbox rule to move/delete that kind of incoming messages.

Hi @Natalia Przybylska, If you have sub-tasks enabled for your project (and not using Agility/Next-Gen project - since those are not supported yet) you should see a sub-task icon on created Stories similar to the one below On Agility/Next-gen projects you can only link to other issues.

Hmm.. Talgar? :)

yeah! especially with that sunny weather :)

Welcome @Danelle Bailey! :) If you have any specific questions.. simply write a post :)

Nice to see you around @Steve Hastings. Community need more Confluence experts :) Welcome! :)

Definitely a lot of expertise! Welcome @Charlotte A. McKenzie! :)

Welcome @Marc Dvorschak!! :)

For JIRA the recommended process is the same.