Phill Fox Community Champion

Hi Raksha You should refer to this site for the details as there are different approaches for the different versions of JIRA 7 and whether you want to host or use cloud. https://confluence.atlassian.com/migration/jira-7 Also refer to the upgrade steps for the version you want to go to. Phill

Hi Sebastian Fichte You can amend the filter that each board is on to select the correct set of issues. For example looking at your examples above it appears that you may be able to use the issuetypes field to distinguish between each board. So assuming your project is configured in this way then you can amend the two…

There is a plugin from Bob Swift called Clone+ which allows you to configure different cloning options. Or alternatively you could use a scripting plugin to clear the sprint field upon creation. However, you may not have seen this https://jira.atlassian.com/browse/JSW-6541 from Atlassian that cloning will no longer copy…

Hi John Wash If I understand you correctly the requirement is to have a transition visible to a status for only one component and absent for all other components. If this is the case you can achieve this by using a condition on the transition that checks the value of the component. However JIRA in its basic form does not…

See https://jira.atlassian.com/browse/CONF-22996 for discussion on why animated gifs are not supported.

In addition to the answer from @Chander Inguva you can actually connect multiple JIRA to multiple Confluence for which there may be a valid business case.

Have you reviewed both the documentation at https://confluence.atlassian.com/agile/jira-agile-user-s-guide/using-a-board/using-reports/viewing-the-cumulative-flow-diagram and the tutorial at https://confluence.atlassian.com/agile/jira-agile-user-s-guide/jira-agile-tutorials/tutorial-tracking-a-kanban-team which together…

Hi Louis, At the moment I am not aware of any plugin that directly meets your requirement but we may have some internal tools that could be of help. Please feel free to reach out to me directly pfox at adaptavist.com

Look for the columns button on your search page and then select the Start Date field. image2016-1-19 17:1:4.png This will then show on screen and also in exports.

Hi Blaise, After each version release there is a delay whilst all plugins are checked for compatibility. Whilst there is usually no problem it is often better to wait until that has been checked before using on your production environment. As you will no doubt test first in your development environment you should be able…

Hi Kanchana, When you say your tickets are out of the workflow - do you mean they have no status associated with them or that the status they are associated with does not have (an allowed) transition? If it is the latter then the resolution provided by @Vasiliy Zverev should help you. Otherwise you need to create a new…

Here is the link to download http://tinyurl.com/automate-PIM please note this expects the installation to host both JIRA Service Desk and JIRA Software in the same instance. You will need to make extensive changes to use the Custom REST endpoints to achieve the same result across two instances. (Or as suggested by @Nic…

To follow up on the comments by my colleague @Nic Brough [Adaptavist] implementing automation on a JSD can radically reduce your overhead in problem/incident management time. As Nic explained we already have a set of actions that are fully supported which we install in many organisations these include the following. *…

I previously had this issue and resolved it (probably more by luck than judgement) by creating a test project allocating the desired workflow. Then deleting the project. I was then able to delete the workflow scheme as it had then moved to Inactive. I am pretty certain this would not be described as the "best answer" but…

&& is the format for AND || for OR ! for NOT So (ConditionA && ConditionB) || !ConditionC Can be read as (Condition A and Condition B) OR NOT ConditionC

Hi @Guillermo Sequeira Yes it is possible to setup your permissions so that users are restricted to the subset of projects that Service Desk supports. But remember that they will also have access to any Service Desks that are open to the public. Please refer to this documentation for how to customise your…

Hi Aileen Ly The method with a Kanban board to review time is to look at the cycle time which is reported in the Control Chart from this you can see the time spent on different issues and also the overall impact on the Kanban board. By refining the constraints on the report you can even focus in on specific parts of the…

Further to the answer from Randy Ho it may be possible to have one ticket for the resolution of the problem and then a series of smaller tickets for the deployment against each user story to deploy and test the fix.

it will depend on how the plugin checks the number of users for compatibility. Some plugins complain (or simply fail to work) if the plugin licence is less than the JIRA base licence number. Unfortunately it is not always obvious what has happened. If you are running on your own server it is worth checking the logs for any…

Evaluation keys are for the highest user tier available and are compatible across stand-alone product/add-on user tiers and license types. You may like to refer to the page https://www.atlassian.com/licensing/purchase-licensing which provides most answers on licencing.

Hi It is possible to define different workflows for different projects and indeed for different issuetypes within a project. You should start by visiting https://confluence.atlassian.com/jira/configuring-workflow-185729632.html to get an overview of how each workflow is configured. Then when you have your workflows defined…

Thanks for the kind comment @Steven Behnke@Debraj Neogi Did these instructions help you solve your problem? If so, could you please accept the answer or provide further information on what you are trying to achieve..

To achieve this you use a post-function (which must be placed before the standard actions) to assign to Lead Developer. This is treated as your Component Lead. image2015-11-24 13:40:49.png Hope this helps you out. Phill

Hi Nandeesh Have you looked at this documentation for ScriptRunner for JIRA? https://scriptrunner.adaptavist.com/latest/jira/scripted-fields.html In particular there are a set of examples that show you how to calculate values depending on other fields. Phill 

Hi Valeriya Yankovska Yes you can import but you need to upgrade your 4.3 to 7.0 before you create the file for import. You should review the instructions at https://confluence.atlassian.com/display/JIRAKB/How+to+import+a+project+from+a+JIRA+Server+application+to+a+JIRA+Cloud+application

You are correct that this cannot be sorted by create date descending as the only parameters allowed relate to the labels/spaces to search for and whether to also list likes/comment count.

I am sure they will and to go totally off track.... https://youtu.be/LANjvZbUbp0

@Rick de Jong Happy Holidays to you too. Mind you not sure what will people think of all these festive celebrations when they come across this answer in Mid July! :)

Hi @Rick de Jong Glad that you found my answer useful as well. Thanks for accepting it as an answer.Personally I find using the dashboard gadgets in Confluence very useful for stakeholders who are "scared" of JIRA as you can lay out your page with suitable explanations but still use the same gadgets/filters.

It is most certainly possible. There are a couple of steps that you need to take to make this work. * Link Confluence and JIRA together as application links. You should also set the authentication up at this point as well so that your users can have single signon. * Then you can register any of the dashboard gadgets from…