Boris Berenberg - Atlas Authority Expert

I am not sure what you mean. The burndown chart only shows the work in the single sprint you selected. Can you elaborate?

I don't know about documentation but I would say try adding an activity feed gadget to a dashboard and then change the settings and watch the URLs in the network tab of devtools.

What source code control system are you using?

I actually take a slightly different approach to this. I don't give people best practices because labels are not intuitive. There are a million other things that I would rather educate them on instead like how to write their own JQL. My approach is twofold: * Remove labels from as many screens as possible * Work with teams…

If you do click the Manage User link, do you see a button in the upper right that says "Convert to Atlassian account"?

The right way for you to use it is as I described above. The power of JIRA is it's flexibility. The methodology above will still integrate with your CI and VCS tools. And it will work just fine with the Agile tools built into JIRA. Your features are not what JIRA calls a Project, and thats why they don't fit into it. It's…

I would recommend you use a tool like https://marketplace.atlassian.com/plugins/com.botronsoft.jira.configurationmanager/server/overview to handle the configuration transfer. Then you have to project import one instance into the other. We have done this for a few customers, so if you need help with this let me know at…

This is a feature, not a bug. This is exactly how oAuth is supposed to work. Impersenation means that the application can perform an action as the user in the remote application. The logins you are mentioning should only be occuring once per application combo. So JIRA -> Confluence only once. Then Fisheye -> Confluence…

I think the color is mapped to your board color. So if you are on a pink board it will be pink. The red dot I think means that something has been updated since you last looked at it.

Per https://confluence.atlassian.com/adminjiracloud/integrating-with-development-tools-776636216.html it looks like you can't create branches from within JIRA for Github, only for Bitbucket. Scroll down to the chart to see what you should expect to work.

Yeah I would definetly just track each one as a ticket then. If they need revisions, leave the parent ticket open. Create a new ticket and link the two together. The harder question is how to track the 2k customers. Are they identified by a domain? some id? peoples names? company names? Is there a programatic source for…

You're probably going to need to use a reporting add-on to do something like that. 

Hmm not sure, I would double check that it was done correctly. All occurances of this problem that I can find all come back to the same fix. I expect that your loadbalancer is in front of the application as a proxy, not as an outbound proxy? If yes, it shouldn't matter. Can you get any logs from the Amazon side of the…

So what happens after step 8? Do you never touch it again? Does touching it again mean going through the whole process all over again? It sounds like you guys just need 1 project, each of these should be a single ticket, and what you described above should be the workflow for it.

Same issue as identified here: https://confluence.atlassian.com/bitbucketserverkb/sending-email-fails-due-to-501-syntax-helo-hostname-error-779171438.html

Maybe a git hook with a script in repo 1 that says if you branch, it should do the same in all the other ones?

Are there any hirearchies to either the tech, the customers, or your internal processes that you can think of beyond what you have listed? For example, can these be split by the skills required to work on them? So you have 1k iOS 1k Android 1k Swift etc 

I am actually in the middle of developing a commercial version of a generic dashboard item that can consume any URL. Feel free to email me at support@atlasauthority.com if you want to play with the pre-release version.

Typically git repos can be cloned pretty quickly if they are on the same network, which is why Smart Mirrors tend to be used to bring the repos onto the networks of remote users. In this scenario, a load balancer would hurt, not help. However, perhaps your specific situation differs from the common use case. Can you…

I think this should help: http://help.trello.com/article/739-merging-multiple-trello-accounts

Take a look at https://community.atlassian.com/t5/JIRA-questions/Can-subtasks-move-automatically-with-the-parent/qaq-p/13380 for a couple different answers to this question.

Take a look at https://community.atlassian.com/t5/Answers-Developer-Questions/How-do-you-impersonate-a-user-with-JIRA-oauth/qaq-p/476116

You need to use oAuth instead of basic auth in your rails app. You also need to support user impersination. https://developer.atlassian.com/cloud/jira/platform/jira-rest-api-oauth-authentication/

What if you disable the user in AD?

Hmm, I actually identified a similar scenario in one of my projects. I am digging further into it to see if I can find an answer. Edit: Are you on cloud or server?

I think you will need to delete the users. See the conversation at: https://community.atlassian.com/t5/JIRA-questions/How-do-i-remove-a-customer-in-Jira-Service-Desk/qaq-p/33194

This will happen whenever you need to change the password and the automated services continue to hammer the API with the old password resulting in a lockout.

This is intentional as far as I know.

Are they all licensed for the appropriate software? For example, is one a jira-core, and another a jira-software user?

Can you de-activate the user in JIRA?