Boris Berenberg - Atlas Authority Expert

Another option would be to use an app like our Notification Assistant for Jira and use a JQL similar to what @Mark Segall shared, and then set the Assignee or whoever else you want as the recipient. 

Derp misread, need to get coffee before I read community, sorry.

Another option would be to work with an Atlassian Partner like ourselves. Feel free to book a time via https://app.hubspot.com/meetings/atlas-authority/boris-30 Happy to answer any questions you have and see if there is an opportunity for us to support you on an ongoing basis.

Another option would be to use a third party app like our Notification Assistant for Jira

We support sending custom emails in Notification Assistant for JIRA https://marketplace.atlassian.com/apps/1211069/notification-assistant-for-jira-email

We support this using the Send Email from Issue feature in tandem with a Custom Email Template in Notification Assistant for Jira Cloud. However, you will need to think about what you want to happen when the supplier or whoever responds via email.

We support this using the Send Email from Issue feature in Notification Assistant for Jira Cloud. However, you will need to think about what you want to happen when the cartridge supplier or whoever responds via email.

If you're open to using a tool other than Automation, we support issue type icons in Notification Assistant for Jira.

I am not sure how this would be done in Automation, I know in our app, Notification Assistant for Jira you would do exactly what you said. Configure a scheduled trigger, set the recipient to Assignee. Configure the JQL to restrict it, and then select 1 email per recipient.

The challenge here would be that the related tasks would be created asynchronously.This means if you key a notification of Task A being created, the notification code may run faster than the other tasks are created. 

Not sure about a fix in Jira Automation, but we had to create our own markup parser in Notification Assistant for Jira. It handles most of these scenarios, but we still have some special edge cases where we need to improve. Unfortunately there isn't a parsing library that Atlassian has made available, and seemingly this is…

You would use a div instead of a p tag. Or you can use our app, Notification Assistant for Jira which allows you to customize email templates via the UI.

In addition, Atlassian partners like ourselves can also help with these efforts. Feel free to reach out and book some time https://app.hubspot.com/meetings/atlas-authority/boris-30 

Pramodh is absolutely right. This is still not possible, and we are still supporting it in Notification Assistant for Jira 😄

Hi Gavin, We support this in Notification Assistant for Jira

Alternatively, if you want more ability to theme / control the email check out Notification Assistant for Jira

Hi Mateusz, If you're open to using a third party app, you could disable the native Issue Created notifications on your site, and use Notification Assistant for Jira instead. With NAFJ, you could set up a Template with whatever contents you wanted, and then configure an appropriate Notification for Issue Created events…

Hey Josh, We're an Atlassian partner, so while I can't tell you why we would use Enterprise, I can tell you what the driver was for our customers who have bought it. They fall into two camps: Data Isolation Depending on customer needs, they need different parts of the org to have access to different parts of the data. On…

We support tables Notification Assistant for Jira

We support this in Notification Assistant for Jira. You use an Issue Created trigger and JQL for the labels constraint that works on your site. Then set the recipient appropriately.

If you’re open to solving this with an app other than scriptrunner, we natively support this kind of config in Notification Assistant for Jira

Hey Pedro, We support filtering notifications and customizing templates for them in Notification Assistant for Jira.

Is the security post leaking a new product release? Plato?

Hi @Douglas Oliveira , If you have a custom field that isn't a User or a Group, for example a text field with an email in it, then you can also use an app like our Notification Assistant for Jira to send these emails. Thanks, Boris

Hi Evert, Jira Software doesn't allow you to customize emails in Cloud. However, you can do so using our app, Notification Assistant for Jira. Thanks, Boris

Yup that will absolutely work. A few caveats to consider: * You need to have groups that match the intended recipients (we often find this to be a challenge)* If groups are controlled at the IDP level, the person managing notifications may get stuck * This will break if you ever leave the company as the subscription is…

@Dan Drew we support an admin or project lead setting up this kind of notification in our app, Notification Assistant for Jira: https://marketplace.atlassian.com/apps/1211069/notification-assistant-for-jira-email

Hey Tom, We support customized notifications in Notification Assistant for Jira. Use a Field Changed trigger when you set up a Notification. Thanks, Boris

Great effort and work sharing this with the community. Maybe put them in a repo so others can file PRs for improvements?

One app that supports this kind of emailing to non-jira users is our Notification Assistant for Jira