bgannin Atlassian Team

Hi @[deleted], I don't have an immediate answer but if you file a ticket for us I'll make sure we follow up on it because this definitely isn't the desired experience. Apologies for the hiccup. Brian Ganninger Principal Developer, Sourcetree

Hi @shaghayegh kazemlou, A few questions: * What version of Sourcetree are you using? * What OS are you on? * What happens when you open the repository in Sourcetree? * What happens when you manually refresh the repository in Sourcetree? * Do the changes show up in git status when you check from CLI? * What is the remote…

Hi @Evaldas Raisutis, Sourcetree for Windows does not currently have the Bitbucket Pipelines functionality introduced in the Mac version. You can vote on and watch this ticket for its future inclusion. Thanks for your interest! Brian Ganninger Principal Developer, Sourcetree

Hi @Mischael Schill, There is a setting in macOS that enables this type of functionality. With it set to Always then you should get expected behavior across all your applications. There is not a specific override to do this only in Sourcetree currently. You can vote on or file a new ticket via our public tracker for us to…

Hi @Joshua Wallis, This is not currently possible with Sourcetree on either platform. It's a reasonable feature request - please file an improvement ticket in our public trackers (Mac, Windows) so that other users can comment and vote, both of which help us prioritize items when planning future releases. Cheers, Brian…

Hi @dohzer, You do specifically need .NET 4.7.1 or higher to run Sourcetree for Windows. Brian Ganninger Principal Developer, Sourcetree

Hi @SBCJ, Sourcetree does not provide any client-side functionality to standardize on for teams. Husky, a custom script which configures a dev environment with hooks and whatnot, and other options are all independent and therefore work with Git itself. You'll need to experiment with your repository to figure out what works…

Hi @Anil Natha, That's an understandable request and one for us to consider in a future release. Please check for an existing ticket to vote and comment on or create a new one in our public trackers (Mac, Windows) so others can express their support too. Brian Ganninger Principal Developer, Sourcetree

Hi @Murat Çira, We use a staged rollout for releases. 3.1 is the latest available release but it's not on the website quite yet. Hopefully that clears things up. Brian Ganninger Principal Developer, Sourcetree

Hi @Troy Daniels, I'm not aware of any changes that would cause this to happen offhand. It's not an intentional change. I've asked our QA team to investigate this and make sure it's in our suite going forward. Brian Ganninger Principal Developer, Sourcetree

Hi @Kamal Chanda, We aren't aware of a specific issue that you described; tickets in our public tracker are the best way to find out if something is known and then to vote on them so we prioritize accordingly. My first suggestion would be to try removing and re-adding the GHE account. If it's still problematic I'd…

Hi @Armin Inauen, It looks like you might be using "System Git" in Sourcetree, which is pointing to Xcode's current implementation. Do you encounter the same error if you use "Embedded Git" instead? Thanks, Brian Ganninger Principal Developer, Sourcetree

Hi @gexiao, There's not currently a way to do so in the app but it's a great suggestion. Please head over to our public trackers (Mac, Windows) and either vote on an existing ticket or file a new one. This helps us gauge interest and roadmap accordingly. Thanks! Brian Ganninger Principal Developer, Sourcetree

Hi @Dave Sky, I just mentioned the reason for this in another thread. Brian

Hi Abhishek, Are you running into this perhaps? https://bitbucket.org/blog/deprecating-tlsv1-tlsv1-1-2018-12-01 Hope that helps. Brian Ganninger Principal Developer, Sourcetree

Hi @Joe Lee, For the 3.0 release we changed the OAuth provider setup so it allows users to sign in via their preferred browser. Unfortunately doing this invalidated the ability for users on older releases to add accounts using the prior OAuth configuration within the app. The only alternative to upgrading is to use basic…

Hi David, Tower is hijacking the sourcetree:// URI and that breaks our OAuth support amongst other things. You'll want to ask them where you can disable that so Sourcetree can work properly. Brian Ganninger Principal Developer, Sourcetree

Hi Tyler, The 3.1 release is in early GA rollout and should be available to all users by the end of next week. Cheers, Brian

Hi @pkamb, Let me start by acknowledging how frustrating this bug is, regardless of any complexities, and that’s been compounded by the lack of clarity. It’s not our intention to ignore users or turn away from any issue. In this particular case, there are numerous side effects (including on performance) which mean we…

Hi, If you select multiple files and use the "External Diff" menu item or keyboard shortcut then diffs will be opened for each file. There is not a way to do a folder <-> folder comparison (root level, all files) between two commits currently. Please file or vote on an appropriate ticket in our public tracker for review in…

Hi Piotr, We will be reviewing Git-Flow support in an upcoming release due to some incompatibilities that cropped up when switching to the AVH fork. In the meantime you could try using the Sourcetree 2.7.3 release, which is the latest one prior to that upgrade, to perform the specific actions which are failing for you.…

Hi Dave, This isn't particular to Sourcetree but to how your admin configured the Bitbucket Server instance. If Sourcetree can't load your user profile, as noted by that message, then registration is broken. I'd recommend contacting them to find out why and get that lifted if possible. Brian Ganninger Principal Developer,…

Hi @Tomasz Wilczynski, Unfortunately I don't have any updates for you on this. Right now that ticket is low on the backlog. We don't prioritize based on the age of a ticket but on votes which helps our small team gauge the impact of an issue and demand for a given fix. Cheers, Brian Ganninger Principal Developer, Sourcetree

Hi, When adding Dark Mode for macOS Mojave Apple changed the architecture of many UI elements and previously working changes (across multiple OSes) are no longer behaving correctly, directly impacting both themes. We have several tickets in our public tracker and a Mojave targeted update on the roadmap. Please take a look…

@chip wood We added GitLab support in the 3.0 updates for both Mac and Windows so you're good to go there 👍

Please check the mailing list archives, I'm not sure offhand.

@Kobus Smit Mike C sent a test build for the sidebar to gather feedback, it's not a part of 3.0.17. Per the blog post, we don't have ETAs on when either of the features are shipping officially.

Hi Chip, We don't expose that in Sourcetree for customization. Each supported service uses a different format and we want to manage the interactions with them to ensure proper behavior. I recommend filing a ticket in our trackers (Mac and Windows) for TeamForge support if there isn't one already so folks can vote and…

Hi Freddie, Please file a ticket on our public issue tracker with the steps performed (there is no installer on Mac but there is a setup assistant on first launch) and attach the full crash log. This allows us to triage, prioritize, and otherwise manage issues. Be sure to include version information for both your operating…

Hi Ed, Sourcetree is a free product from Atlassian which we support primarily here on Community. We aren't able to individually address each or crash report. If you'd like to elevate its visibility to developers and for others to comment and vote on you might want to file a ticket instead (Mac or Windows) Cheers, Brian…