bgannin Atlassian Team

Hi @jasminewu229, I believe it should work properly with an access token as described in their documentation. Please let us know if you encounter issues after that. Cheers, Brian Ganninger Principal Developer, Sourcetree

I respect your desire to have the appearance you are most comfortable with. With that said, you should try to adjust because otherwise you are avoiding security, reliability, and general quality of life improvements in the app otherwise. We moved the count to the toolbar not only for consistency but also to increase…

Hi @eci_osc, There is a known issue with Mercurial and committing partial sets (unchecking one or more files) that will get fixed up this week. Our apologies for the hiccup. Brian Ganninger Principal Developer, Sourcetree

Hi @mbhakta1, Are you using Mac or Windows? There is a toolbar item on each that is called either "Show in Finder" or "Show in Explorer" which opens a file browser for the repository. Git-Flow is a feature and particular type of workflow many choose to use with source control. Cheers, Brian Ganninger Principal Developer,…

Hi @Jing Fang, This was an intentional design change for consistency with our other status indicators (push, pull) in a repository. Please vote or comment on an existing ticket or file a new one for others to do the same in our public tracker. This helps us prioritize work for future updates. Thanks, Brian Ganninger…

"first half of 2019" as noted in the original post is the most I can do for an ETA at the moment. 

Hi @Michael Gambold, Can you try it with the older git-flow implementation and let us know if it works properly? 1. download and install per their documentation 2. in Preferences -> Git, click "Use System git-flow" Our apologies for the hiccup. Brian Ganninger Principal Developer, Sourcetree

Hi @Jvin Mahmoud, A few questions to help triage: 1. Do they show up if you manually refresh (Repository -> Refresh menu item) with the repository open? 2. Do they show up if you quit and relaunch the app? 3. Does your repository ignore file or global ignore file contain png file exclusions? 4. What version of Sourcetree…

Hi @patrickgallagher, Are you using SSH or HTTPS for these repositories? Is there any additional output? Sorry about the hiccup. Brian Ganninger Principal Developer, Sourcetree

Hi @dquaglio92, What version are you using and on what platform? Thanks, Brian Ganninger Principal Developer, Sourcetree 

Hi @JayaSpandana Balireddy, What version of the app are you using and on what platform? Brian Ganninger Principal Developer, Sourcetree 

Hi @Sasmito Adibowo, Our apologies for the hiccup and our thanks for the detailed information! Please file this as a ticket in our public issue tracker and we'll be sure to take a look for a future update. Cheers, Brian Ganninger Principal Developer, Sourcetree

Hi @bunny hero, Our apologies for the hassle. I'll see what we can reproduce here. Does this with any repository you interact with or only a particular one? Brian Ganninger Principal Developer, Sourcetree

Hi @David Lee, There's not currently an option to do so but it's a great suggestion. I don't know the ticket numbers offhand but I suspect there are a couple you could vote, watch, and comment on in our public trackers (Mac, Windows.) Doing this helps us prioritize when planning future releases. Thanks for your input!…

Hi @Thomas Hofmann Thank you for the note about that user. We are constantly battling spammers who abuse our public bug trackers and I'll be sure to pass that one along to the appropriate team. The trade-off with disabling attachments is losing the ability to attach anything at all to the ticket which is a frustrating one.…

Hi @cjpatel1989, Please take a look at this documentation and see if it helps. Brian Ganninger Principal Developer, Sourcetree

Here are the release notes: https://product-downloads.atlassian.com/software/sourcetree/windows/ga/ReleaseNotes_3.0.17.html We always recommend users not stay on older releases as we focus on continually improving the security, stability, and usability with each update.

Hi @Lars Olafsson Please update to 3.0.17 and let us know if the problem is still occurring. Our apologies for the hiccup. Brian Ganninger Principal Developer, Sourcetree

Hi @Katherine Boere You'll want to choose the "Bitbucket Cloud" registration option, not Bitbucket Server (that's the self-hosted product we offer.) Cheers, Brian Ganninger Principal Developer, Sourcetree

Hi @dwpotter, Can you provide a bit more detail about what the authentication error is you're seeing? It will help us to further diagnose the issue. Thanks, Brian Ganninger Principal Developer, Sourcetree

Hi @wubingzhe, Is the SSH key loaded in the agent? (ssh-add -l) There are times when it gets evicted unexpectedly on macOS. Does it work via HTTPS? Brian Ganninger Principal Developer, Sourcetree

@OC2PS Can you try it with 3.0.17, our latest Windows release, and let me know if it reproduces still? Thanks!

Hi @Rodney Brown, The SSH agent did not properly load your key. You can fix this by running the following command in Terminal: ssh-add ~/.ssh/your_key_name Hope that helps, Brian Ganninger Principal Developer, Sourcetree

Hi @MasterToWeb, I'm not aware of any known issues around this area. Please file bug reports like this in the public tracker. For crash reports, be sure to attach a complete log file to allow us to triage appropriately. Brian Ganninger Principal Developer, Sourcetree

Hi @OC2PS, A few questions: 1. What version are you using? 2. What OS are you on? 3. What error are you seeing? Thanks, Brian Ganninger Principal Developer, Sourcetree

Hi @el, It's not possible to do so using Sourcetree's UI. You can accomplish this using Git by writing an appropriate pre-commit hook that looks at the target branch and rejects the commit if it goes to that particular branch. Cheers, Brian Ganninger Principal Developer, Sourcetree

Hi @jpgklassen, Our apologies for the hassle. Is the app set up already or is it launching and asking you to complete registration? If you've already set up Sourcetree prior to cloning then that account dialog is asking you to log in to Bitbucket I suspect. Brian Ganninger Principal Developer, Sourcetree

Hi @Paul Levin, Sourcetree for Mac uses a combination of methods to store all the items you asked about. 1. "Repository Settings" are stored in the local copy of the repository, you'd need to restore that and then update to the latest commit 2. Registration for the app is stored for the current user, restoring that should…

My mom and I always laughed at my childhood dream of being a "whaleologist" (yes, that specifically) because I was so fascinated by them. We even 'adopted' one for a year. Sadly being a good swimmer and a fan of fish are rather important to being an actual marine biologist so I went a different path.

Hi @Eugene Pavlovs, You are able to enter whatever you'd like in the commit message editor in Sourcetree, even Markdown on macOS. There is no automated way to insert a ticket's reference into it from Sourcetree currently. Right now it's more of a workflow problem. The way we do it on Sourcetree is to manually copy and…