Rilwan Ahmed Community Champion

Hi @kaw , Can you please ask your site admin to re-confirm if you are really added to project admin role or not. Admin can go to https://<BASEURL>.atlassian.net/plugins/servlet/project-config/<PROJECTKKEY>/people

Hi @V B , Welcome to the community !! The assignee field in Jira is intended to show you who is the person currently responsible for getting the ticket done. That should only ever be a single person - at a given point of time. Breaking up a story into sub-tasks for different assignees works well for some processes. 

Hi @Umer Hayat , Welcome to the community !! "Test" is not available for a particular project OR your system doesn't have it at all ? If you want to create a new issue type, please follow instructions given in https://support.atlassian.com/jira-cloud-administration/docs/add-edit-and-delete-an-issue-type/ Once issue type is…

Hi @Jason Liu , This feature is not available in native jira. You can try using add-ons like jira tool kit as discussed in https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Popping-up-a-dialog-or-message-box-to-give-a-warning-but-not/qaq-p/615095 Or you need to check for any other add-ons…

Hi @Funke Taiwo , Welcome to the community ! If you have any queries using Atlassian tools, shoot your question in https://community.atlassian.com/. We have very knowledgeable and talented people to help you. 

* When did you first time find out about Jira? - 2012 * Where are you in the process of adopting Jira? Only considering it or already implemented and looking for some extension? - Already implemented 5 instances of jira in my organization * Which topics about Jira are you interested the most and what would you help you? -…

My old colleagues Mikhail Churov and @Andrei Pisklenov _Actonic_ 

Hi @Richard Tjong , Please follow below steps 1. Navigate to Filters -> Advanced issue search 2. Use the following JQL search clause (if the due date is due in 7day); assignee = currentUser() AND resolution is EMPTY AND duedate = 7d 3. Click 'Save as' to save the filter 4. On the same page, click on 'Details' right next to…

Hi @Martinus Sinaga , Welcome to the community !! You can migrate data from proof hub (or any other issue tracker) to jira by making use of CSV. * You need first create a project in jira, add required users and grant permissions. * Then create required custom fields in jira. * Export the data from proofhub to csv and then…

Hi @CHINNAMUTHEVISAI.SATYANARAYANASHARMA Please check if you/user is part of Share dashboards and filters global permissions. This permission is required explicitly to share dashboards/filters even if you are Jira admin. You can update the name, description and permissions of any filters that you have created. If you want…

Hi @CHINNAMUTHEVISAI.SATYANARAYANASHARMA , Go to main menu --> Filters --> View all filters (i.e. https://<baseURL>/jira/filters), search for required filter, click action button against the filter and see if you get edit button. If not, go to settings --> System --> Global permissions. See if you belong to Share…

Hi @Jason Liu , Go to page, click on actions menu (3 dots on the right top) --> Page history. You can compare versions and see if someone added those contents. If no changes were done, check if any new plugins were installed/upgraded or any scripts run and it has any impacts. Also you can try reindex, restart of the…

Hi @William Asbill , One more user reported same issue here If there are no validators added for the create transition of your workflow, I would suggest to contact Atlassian support directly https://support.atlassian.com/contact/ 

Hi @Tobias Stoll , Welcome to the community !! Few days back one more user reported the same issue here. If there are no validators added for the create transition of your workflow, I would suggest to contact Atlassian support directly https://support.atlassian.com/contact/ 

Hi @Fatos Mutlu , Welcome to the community !! For what url you need the Username and password to log in ?

Hi @Salvador Carrillo , Welcome to the community !! Project admins grants ability to edit project role membership, project components, project versions, and some project details (Project Name, URL, Project Lead, Project Description) only. In the project permission scheme, if you grant Extended project administration, it…

Hi @Ahmadi Islem , As per this link, When you purchase "Managing Jira Projects: Certification" bundle, you will also receive a voucher for the certification exam.

Hi @Tony Montana , Unfortunately JIRA Service Desk does not have the functionality to restrict comments per project roles or groups, but only "internal comments" or "Share with customer". There is already a suggestion request to enable this option for Jira service desk. Vote and watch for the updates…

Hi @Karl Sjökvist , Welcome to the community !! If you are not in free version of jira cloud, you can contact support directly in https://support.atlassian.com/contact/. If your registered account is not able to raise ticket, create a new Atlassian account with personal email or new email, then raise ticket Meantime can…

Hi @Devendar Gangapuram , From Jira software server, you can even move to Jira datacenter version as well. This will require only to buy new license for Datacenter and apply it in your server version. Later you can upgrade your environment from single node to multiple node. More details…

Hi @boris.brodjanac , Welcome to the community !! Check the ticket history/All tab. This will help you understand if the ticket was updated after ticket created by automation rule or not. Please check project settings --> Automation. There might be some automation rule which is auto assigning tickets and updating…

Hi @Vishnu Vardhan Chenna , If you remove the field from the Edit screen, the field will not be editable. i.e. Go to project settings --> Screens Click on screen listed against "Edit issue" action Remove the field. If the same screen is used in View and Create screens, then you need to copy the screen, map it to the edit…

Hi @Ahmadi Islem Preparation for this exam is the Atlassian University recorded course. i.e. https://university.atlassian.com/student/activity/817174-managing-jira-cloud-projects-course-description Also these selected Skillbuilders will help you prepare for this exam: * JQL for Admins * Managing Agile Boards and Reports *…

Hi @p_ vinay , Seems the custom field is not present in Create/Edit screen of the project issue type. Please add the field to the screen and retry. i.e. * Open the Project where the issue is happening. * Go to Project Settings. * Click on Screens * Click on the name of your screen to expand. You should see something like…

Hi @Compras Topaz OFD , Please refer to these links. If you are not able to find a solution, I would suggest you to contact the Atlassian support directly with the instance Support zip * Troubleshoot performance issues in Jira server * Common causes for Jira Server crashes and performance issues * Performance and scaling

Hi @Rebecca McMahon , * Who is the rule actor for this automation ? * Check the automation audit log for this particular ticket. You may come to know why it is not running. * Check if there are any status/transition properties OR workflow conditions/validators added to transition from Solution proposed --> Closed ?

Hi @Niraj Vara , Analytics Client Plugin is a system plugin. Go to admin settings --> Manage Apps . Select System in the drop down. You can find the plugin. Direct url: https://<baseURL>/plugins/servlet/upm/manage/system

Hi @RichardA , Adding ops.bar.group.size.opsbar-transitions in the jira-config.properties file should solve the problem. This requires to restart jira. I suggest try in the test server first and then apply in production. Detailed steps is mentioned in…

Hi @Waleed , Welcome to the community !!

Hi @Shirley Huang , Welcome to the community !! Jira admin need to create company managed project, search for your existing tickets and then by help of bulk change, move tickets from team managed project to new company managed project. Please refer to the steps mentioned…