Rilwan Ahmed Community Champion

Hi @Victoria Dickson , Welcome to the community !! Page access request works as follows by default. There is no way to change this. If someone asks permission to view or edit a restricted page, confluence will email whoever is in the best position to grant permission. First choice is the page creator. If the page creator…

Hi @eslam hatem , Welcome to the community !! Did you download the plugin from Atlassian marketplace ? Example: https://marketplace.atlassian.com/search?query=figma You need to contact the vendor (i.e. Plugin developer) directly incase you have problem using the plugin. 

@Vishwapratapjadhav Please check if you have edit access to the page. 

Hi @Carolina Fumarola , If you are using Jira service desk cloud instance, then it is same as my screenshot. For this particular requirement, you don't need any JQLs. To access the project automation, you should be the Project admin. To access automation tab, go to your service desk project --> Project settings -->…

Hi @Carolina Fumarola , Welcome to the community !! When you say "5 days before the 20th day of the current month", that means it is 15th of every month. You can create a scheduled automation rule as below Create a trigger : Scheduled. Select 15th as shown in image. Then: Send Email. Select required recipients, add summary…

Hi @Jason Liu , OAuth is a protocol that allows one application to share a finite set of its private resources and data (through gadgets, for example) with another application. These applications could be a Confluence or JIRA site. Using OAuth, you can access data within an Atlassian application installation externally.…

Hi @Vishwapratapjadhav , Please try below steps. * In edit page, please click "Revert to last published page". * Logout from confluence * Close all browsers. * Login back and open the page. * Click edit and trying saving now. 

Hi @Vishwapratapjadhav , Welcome to the community !! Open the page in View mode and then click Edit button to edit the page. i.e. https://<baseURL>/pages/viewpage.action?pageId=<page id> 

@Kevin , I don't know about it. Please note: Atlassian Community leaders are not from Atlassian Company. We are also like any other members from different companies and supporting/helping Atlassian tool users. 

Hi @Kevin , There is no permission to add attachments. Because you tried adding the attachment as a copy paste/drag, it is showing broken image.

Hi @Harsh Your conditions are overriding each other. Example: When you say "if customfield_123 does not contains A", this means rule will run for B, C, D etc.In next loop, you have entered condition "If customfield_123 contains B" and so on. So system if failing to understand your requirement. I would suggest to create…

Hi @[deleted] , Welcome to the community !! You can organize the contents in the spaces but, Organizing the spaces is not actually very easy. I have some suggestions that could help you. * Grant create space permissions only for actual required users and not for all users. So that unnecessary spaces are not created. *…

Hi @Ayush Ghuliani , Native jira does not have option to add checklist. Are you using any add-ons/plugins for checklist ? 

Hi @Claire Yusko , Confluence 8.5 Long Term Support Release Change Log is pointing to 7.19 in https://confluence.atlassian.com/doc/confluence-8-5-release-notes-1252010185.html. Please update the URL in the article

Hi @Stephan Vos It is neither the alphabetical order or in creation order. Its just random 

Hi @Ken Loh , For the Closed status, check if "jira.permission.comment.denied" workflow property is added. This will block adding new comments and create new ticket. If this or similar property is added, then you need to remove it and publish the workflow. Also in JSM, you can configure emails per project. i.e. Go to…

Hi @Ondřej Rolník If my comment was helpful, please accept the answer. Users with similar query will find it useful.

Hi @IT , User should be part of Assignable user permission of the project. i.e. Go to Project settings --> Permissions --> Check what Users/Groups/Project Roles are mapped to Assignable User permission. Make sure the required user is part of those Groups / Project Roles 

Remove the Conditional Validation and check. 

Hi @Ondřej Rolník , Welcome to the community !! You need to contact your organization jira administrator to grant you admin access or install plugin for you. In case there is no active jira admin in your organization, then follow steps mentioned…

@Ahmud Auleear Great !! Any plans for this feature to be available in Data center ?

Hi @Namrata S Dyaganatti , If you are a JSM project admin or Jira admin, open project settings --> SLA. Check if all conditions are met to pause/stop the SLA. Please note: There is a active incident which has impacted multiple jira tools and this could have impacted your JSM as well. https://status.atlassian.com/ 

Hi @Manoj , You can make use of field required validator in your workflow. Until all required fields are not filled, it will not allow user to change the status. i.e. Open the workflow --> Edit and click on required transition. Add validator --> Field Required Validator In the next screen, select the fields required and…

Hi @Nisipeanu Traian Horst , This cannot be achieved using any native Jira validator. You should use Value Field workflow condition. Allows to execute a transition if the given value of a field is equal to a constant value, or simply set. i.e. Transition will be displayed only when user fills the required fields. Sample…

Hi @Ken Loh , 1. Select trigger(WHEN) -> for this trigger, are we able to select trigger when received new email ? -- No 2. reply to a closed issue, it will create a new ticket. -- I did not understand your requirement. Can you please explain

Hi @Nisipeanu Traian Horst , You can make use of Workflow validator "Field Required" You can make use of field required validator in your workflow. Until all required fields are not filled, it will not allow user to change the status. i.e. Open the workflow --> Edit and click on required transition. Add validator --> Field…

Hi @Ken Loh , This can be done if the email adds comment to the closed ticket. Go to your JSM project settings --> Automation --> Create automation Select trigger(WHEN) as comment added Condition (IF) select JQL Issue matches: status = Closed Action (THEN) --> Send email or Add comment. FYI: You can also install…

Hi @Aksheeta Seems you are not a Jira admin. Please contact Jira admin in your organization. They will be able to help you. 

Hi @Alexey Krivosar , Welcome to the community !! I have tagged draw.io in the question. In case you don't get any response, you can contact the plugin vendor directly here: https://marketplace.atlassian.com/apps/1210933/draw-io-diagrams-whiteboards?tab=support&hosting=cloud Please provide them all the steps to check and…

Hi @Alex Larini , You can can field required validator for your Issue type workflow. Untill all required fields are not filled, it will not allow user to create a ticket. i.e. Open the workflow attached to "Request" issue type in diagram mode, Edit and click on Create transition. Add validator --> Field Required Validator…