Rilwan Ahmed Community Champion

Hi @serge calderara , You can refer to my first comment on how to set security level through automation. 

Hi @Henrik Block / @Ed Luck , Confluence 7.20.x is the last release to support H2 database. If you currently use H2 database, make sure you've update to AMPS 8.6.0 to continue using this database or HSQL, both of which are only available for Data Center testing installations. Details…

Hi @DG , Two workarounds I can provide. * Grant add comment permissions only to required users. * If you want users from adding/block comments at particular status, then add workflow status property* jira.permission.comment.denied -- disables comments when an issue has a particular status. * Allow comments from the…

Please accept the answer if this helped. Users with similar query will find it useful. 

Hi @[deleted] * In the filter created, select only required fields to be displayed and save it. * If you have a confluence linked to Jira, then make use of Jira macro and select required fields to display in the page. You can present his page to the user. * If you don't have confluence instance, then export ticket details…

Hi @Roman Statkevych , Welcome to the community !! The best is to contact Atlassian partners OR Atlassian License team directly in https://support.atlassian.com/contact/#/ --> Billing,Payment's and Pricing

Hi @muppalla jayasri , Welcome to the community !! Assuming jira here means Tickets assigned to you, open your Jira link * Go to Filters in menu bar --> View all Issues * In the new window search bar, type "assignee = <yourname>" and hit search. This will give you all tickets assigned to you. * To refine further, i.e. to…

Hi @Kharchi liliane , Welcome to the community !! You can refer to this link for Atlassian Data Center architecture and infrastructure options https://confluence.atlassian.com/enterprise/atlassian-data-center-architecture-and-infrastructure-options-994321215.html

Hi @Ben Dale , Welcome to the community !! Is IT and DB project in same instance ? If yes, granting access to IT project for the required users from DB project will not work ?

Hi @serge calderara , By the use of Automation rule, you can achieve this. * Go to project permissions, grant Automation user required permissions to set security level * Go to Project settings --> automation --> Create rule* Create Trigger == Issue created * Add Component --> IF: Add a condition --> Issue fields Condition…

Hi @Pavel , Welcome to the community !! * Please make sure the AD to jira sync is run. i.e. Go to Admin settings --> User Management --> Run sync against each AD connected to your jira. * Refresh the User's Cache Restarting JIRA will clear the user's cache and recreate it once the application is started again. If you have…

Hi @[deleted] , Welcome to the community !! Create a filter with only tickets which other user has to view. Then present that filter when you are in the call. 

Hi @glukowski , To get all tickets with label, use JQL "labels =ImportedFeature". To get all tickets without the ImportedFeature label, use JQL "labels !=ImportedFeature"

Hi @prajakta_patil , I don't know what exactly this plugin does. You can search in marketplace for its alternative. You can also install free Automation for Jira plugin by Atlassian. It can do many wonders :) Also I found similar question and @Stefan Glase's plugin seems to be alternative.…

No :(

Hi @PHC Admin , For each service project, you can setup email requests. To do, follow below steps. * From your service project, select Project settings , and then Email requests. * From the More () menu, select Configure email request types * Use the dropdown to select a Request type. * Select Save to confirm your request…

Hi @Suporte JRetail , SLA can only be started/paused/stopped based on Ticket created, status/Assignee/Resolution/ Due date being set Or based on comments added. 

Hi @Adry Mukhlisin , Welcome to the community !! In Confluence cloud, there is no direct way as in confluence server/data center to get total number of spaces, pages etc. You will need to install the plugins to get the count. https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=statistics

Hi @Sorren Day , In native jira, there is no way to exclude Saturday and Sunday in the JQL search. 

Hi @Sorren Day , Welcome to the community !! In native jira, there is no way to ignore the weekends in the JQL search. These 2 links will suggest some workarounds provided by @Phill Fox. Check if it is helpful for you. https://community.atlassian.com/t5/Jira-Core-Server-questions/Exclude-weekends-in-JQL-Query/qaq-p/1030290…

Hi @Dominika Kuraś-Moskwa [Deviniti] , Every group is best in one or the other way. It all depends on what you need from Community!! I joined product groups and local groups. All groups are listed in https://community.atlassian.com/t5/Groups/ct-p/groups If you are looking to answer different user queries, then go…

Hi @Alejandro Pérez , Glad you were able to resolve the issue. If my comments helped you, please accept the answer. Users with similar query will find it helpful. 

Hi @prajakta_patil , Welcome to the community !! I would suggest to always first upgrade the test instance, make the testing of the plugins and functionalities in test jira and then upgrade the production. This will help you identify the problems even before Production jira is impacted. 

Hi @Alejandro Pérez , * Is the issue only for particular user or for all users ? * When you create a ticket, On which field are you adding the user to ? * Is the user field or the group is added in the notification scheme - Ticket created action ? * Is user not getting updates only when he makes changes OR for other user…

Hi @Saira , Confluence page titles don't render URLs. Even if you add full Jira ticket url in Page title, it is displayed as text. But when you add the jira ticket url in page content, it renders details from Jira. This is he screenshot from Confluence page. Same URLs are added in page title and content. In Page title, the…

Hi @Rahul , I would suggest to have only one project and create a Select List Cascading custom field which will list the product names and versions and make it required field for ticket creation. If you want different projects for different version, then Create projects with names as below * Name: Product One Key: PRD01 *…

Officially I am an Atlassian Certified Expert. I completed * ACP-610 Managing Jira Projects for Data Center and Server Certification * ACP-620 Managing Jira Projects for Cloud Certification * ACP-100 Jira Administration for Data Center and Server Certification * ACP-420 Managing Jira Service Projects for Cloud * ACP-120…

Hi @Jignes Patel , Which company and what is the location? 

Hi @Alejandro Pérez , Please check below two points. * Check if notification is enabled for the project and who all will get notified for each actions. i.e. Go to project settings --> Notification. More details about notification scheme is…

Hi @Geoffrey , Welcome to the community !! Yes. You can import data from different application to Jira. If there is already an existing jira project, export the bugs from another application/tool into csv file first and then import to jira. To import, go to admin settings --> system --> External System Import --> CSV -->…