Rilwan Ahmed Community Champion

Hi @강수민 , Welcome to the community !! As per the policy, If all the Jira Cloud products on your site are on a Free plan, your Jira Cloud products will be deactivated after 120 days of inactivity.…

Hi @Shaikh Abdul Rehman , * Go to product details and see if there is active subscription for JSM. i.e. go to https://admin.atlassian.com/ and see how many users are active in JSM. * If you had used JSM before and now if you are not using, then first you need to unsubscribe from JSM. Details…

Hi @Axad Axmetov , Welcome to the community !! To delete an account: * Access your Account settings at id.atlassian.com/manage-profile. * Select Account preferences. * Navigate to the Delete your account section and select Delete account. * Before you delete the account, carefully read what happens to the deleted account.…

Hi @Axad Axmetov , Welcome to the community !! To delete an account: * Access your Account settings at id.atlassian.com/manage-profile. * Select Account preferences. * Navigate to the Delete your account section and select Delete account. * Before you delete the account, carefully read what happens to the deleted account.…

Glad I was able to help you @Trang Tran . Please accept the answer so that other users with similar query will find it helpful. 

Hi @Vivianne Juma , Welcome to the community !! If already an account with same email exists, then you can try resetting the password. Creating new account with same email already used is not possible. 

Hi @srikanth , Welcome to the community !! To delete an account: * Access your Account settings at id.atlassian.com/manage-profile. * Select Account preferences. * Navigate to the Delete your account section and select Delete account. * Before you delete the account, carefully read what happens to the deleted account. *…

Hi @Trang Tran , Welcome to the community !! Admin permission does not grant all access in the project. You need to check for Project permissions also. (https://fuelcloud.atlassian.net/plugins/servlet/project-config/FUEL/permissions) To update any field, you need Edit issue permission To Change status, you need Transition…

Hi @Shankar , Welcome to the community !! In native jira, you have only custom field of type Select list (cascading). Cascading select fields allow people to narrow their selection list by branching select fields into parents and children options. People select an option from the parent dropdown list and are presented with…

Hi @Anna Nguyen , Welcome to the community !! You can make use of Balanced workload method for assigning tickets in automation rule. More details about it is in https://confluence.atlassian.com/jirakb/jira-automation-rule-to-auto-assign-issues-based-on-role-or-group-1384127370.html

Hi @[deleted] , Welcome to the community !! Can you please elaborate your requirement with more details ? If you are looking for Atlassian IP's and domains, then please go through https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/…

My profile: https://www.linkedin.com/in/rilwan-ahmed/

@John Funk , You can only specify one custom field context for each project. https://support.atlassian.com/jira-cloud-administration/docs/add-a-context-to-a-custom-field/

Hi @Maksim Gorinov , Welcome to the community !! As this is a plugin gadget, request you to contact the plugin developer team directly. You can search for plugin name in https://marketplace.atlassian.com/.

Hi @Anthony , Welcome to the community !! These changes are related to particular request type only. i.e. You cannot reuse the same settings for each project you want and also the change will not be added to request type using same workflow. 

Hi @aso , Welcome to the community !! This could be due to restricted permissions, validators in the "Task" issue type. So please check these points * Task issue type exists in the project you are importing ? * Can you create "Task" from create button manually in the project ?

Hi @Eloise Taylor , Please share the screenshot from custom field page for "Developer" and "Original Developer" fields and and the Automation rule setup. Also let me know where are you creating the rule ? In team managed project OR company managed project OR in global automation section.

Hi @Adrian Goliasz , Each account will have new ID and there is no way at the moment to merge data for multiple Atlassian accounts. Workaround: Modify the reporter of old tickets using bulk edit and update reporter with new user account name. 

Hi @[deleted] , Welcome to the community !! Users will be counted toward billing once product access is granted. A user must be explicitly deactivated, deleted, or removed from a synced user directory (if you have Google sync) to not count towards billing. So Org admins needs to remove the user from product so that user is…

Oh, you are right @Trudy P Claspill . 

@Yasmeen Odeh , You can use bulk edit and do the bulk move https://support.atlassian.com/jira-service-management-cloud/docs/edit-multiple-issues-at-the-same-time/

Hi @Dave Poole , Open page in edit mode and you can see link icon. Add it to the page, and select any random page in the pop-up. Once the link is added, click on the link macro in the page and edit it. You can update with any URL. Once the page is saved, when user clicks on the link, the URL will be opened in new tab.

Hi @Dmitrii , Welcome to the community !! 3. When I open an issue, I cannot select the new employee from the list of assignees. However, the employee can assign themselves to an issue. When they do this, the issue disappears from the board. -- Check project permission scheme. i.e. Project settings --> permission. See who…

Hi @Eloise Taylor , Welcome to the community !! * Smart values are case and space sensitive. So did you confirm you have the correct name for that field? You can check that using an example issue with the field https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/ * Did you try using the…

Hi @Yasmeen Odeh , Welcome to the community !! Did you try CSV import ? https://support.atlassian.com/jira-work-management/docs/import-data-into-a-business-project/

Hi @sina rahemi , Admin does not mean user will have access to all pages/spaces. Restrictions are added in space level and it can be in page level also. Page restrictions are inherited from parent pages. So go to space settings --> Permissions --> Restricted pages tab. Grant access to yourself. Regarding space permission…

Hi @Vronik , https://status.atlassian.com/ is only for Atlassian cloud instances

Hi @Mar , At present, there is no smart value function for groups. Already there is an suggestion request with Atlassian. Vote and watch for updates https://jira.atlassian.com/browse/AUTO-312

Hi @bartlomiej.jochym , From Jira Cloud to Cloud Migration - You can refer this document. For Server/Data Center to jira Cloud Migration - You can use Jira Cloud Migration Assistance Plugin 

Hi @Bohdan Denysenko / @Maxime CULEA Welcome to the community !! Better to report issue to Atlassian directly in https://support.atlassian.com/contact/#/