Rilwan Ahmed Community Champion

Add automation user to a group, then use Workflow condition User in group You can also tryUser is project role/user is group custom field workflow conditions

Please check below settings * project settings --> fields --> check what field configuration is added to the project. Add the required field in Field configuration if doesnot exists. (Admin --> Issues --> Field configuration) * Now in project settings --> screen --> check what screen is added to the "Story"' Create Ticket…

Better to raise request with Atlassian support https://support.atlassian.com/contact/ 

Please check if you have configured any "sub-tasks" in the project issue type scheme. 

2 Posibilities. 1. There can be same field name. Please check in Admin --> Issues --> Custom field 2. You might not have saved the field after updating the description

Please check if you coworker has direct access to the included page content. 

are you using jira cloud or Server/DC ?

You can click on "Accept answer" if it resolved your problem :)

Check global permissions what groups are added and their permissions.

@niggles20 , You can go to User Management > Select the user > Edit Project role. The initial view of this screen displays all the projects where the user is a member of one or more project roles. To display more projects on this screen, click the Display Project link and select the project or project category you want to…

There is no option to grant access to fill only tables. You can grant edit permission on space and restrict the pages to view only to all pages and grant edit only for required page. https://confluence.atlassian.com/doc/page-restrictions-139414.html 

@Allen Li Please check if any page restrictions are added. If its granted, please check for parent page restrictions. More details in https://confluence.atlassian.com/doc/page-restrictions-139414.html

"Custom JIRA Issue Entry Form" is not a macro. It is page template created by your admins. Add macro "Create from Template" later edit it and in templates section select Custom JIRA Issue Entry Form

* In the system --> outgoing mail, send a test mail to your account and see what is the message <baseURL>/secure/admin/OutgoingMailServers.jspa Enable SMTP logging while sending email. See what is there in logs. * Check for pending emails in Mail queue <baseURL>/secure/admin/MailQueueAdmin!default.jspa

@Taylor Turner You can use Page restrictions in confluence for this. Who can view and edit. https://confluence.atlassian.com/doc/page-restrictions-139414.html Also Pages inherit restrictions from parent page. 

Hi @Bre Hinders The first picture is displaying the macros available in confluence using which you can display the jira ticket details in confluence page. The second picture is "Create" page functionality of the confluence. It is displaying different options/templates to create a page. You can list them inside a page by…

In request form, you cannot add Assignee field. It comes under hidden fields for request forms. Due date can be added. Just add due date field in Create ticket screen in jira, then select from request form. Created date actually is displayed after the ticket has been created. You can view in Details.

If you are looking in customer portal view, then you can not view the created/updated fields. In Jira view, you can add required columns in filter result.

Space visibility can be restricted by the permissions of that space in confluence. Only users with view permission, can view the space in confluence or in JSM. 

Emails are deleted. Check with your Email admin team if they can restore it. 

* Configuring Dashboards: https://confluence.atlassian.com/jirasoftwareserver/configuring-dashboards-939939002.html * Adding and configuring dashboard: https://confluence.atlassian.com/jirasoftwareserver/adding-and-customizing-gadgets-939939033.html 

@Adelya Abazova , 1. You should be a assignee, reporter or a watcher in the ticket to receive email notifications when someone/you edit, transition ticket, add/edit comments. 2. Go to <baseURL>/secure/ViewProfile.jspa --> Preferences --> Change "My Changes:" to "Notify me" and click update

@Maximilien Borgeat * You can see "request types" notifications under project settings--> Customer notifications. i.e. https://<baseURL>/servicedesk/admin/<projectKey>/customer-notifications * For notifications under "Issue types", you need to first create notification scheme and then assign to the project.…

For Page Properties Report Macro, you have below limitations * You can enter a maximum of 60 labels in the macro browser. * The macro can display a maximum of 3000 pages. System administrators can increase or decrease this limit using the <strong>pagePropertiesReportContentRetrieverMaxResult</strong> in system property…

@Josh Costella We do it based on teams for our service desk like IT, Managed Services client projects (MSO), Support Client etc For jira software we create based on roles like QA, Product Development, Internal Projects

Not yet

@Vanessa Becker Create 2 different custom fields of type 'User Picker (single user)', name them as "Designer" and "Tester". Add them to screens. Don't forget to add them to notification schemes. You can also use User Picker (multiple users) custom field

@Vanessa Becker This is not possible with default jira SM. SLAs are shown only on Jira and not on customer portal.

Use JEditor - Rich Text Editor for Jira plugin/Add-On. It works well with all formatting. https://marketplace.atlassian.com/apps/1210768/jeditor-rich-text-editor-for-jira?tab=overview&hosting=datacenter 

This feature was originally built for the Cloud environment which has a shared user base directory (i.e. using the same user directory or has the same sets of users). If you are running server versions of Jira Service Management & Confluence, you will need to make sure that users (including Service Management Customers)…