Rilwan Ahmed Community Champion

@Aasha JIRA gives us a big set of options to restrict many of the operations (like edit, comment etc) on the issue or its subtasks depending on the issue status. https://www.j-tricks.com/tutorials/permissions-based-on-workflow-status

After edit, while saving the modified workflow, you get an option to save a copy. Selecting "yes" will create a copy of old workflow. You can restore when its required

@Aasha are you using jira software or Jira service desk/Management and what version ?

Workflow post function

Jira and confluence integration be like "Having your siblings as your best friend". 

There is no workaround

"Decline" is still under 'More' options even though opsbar-sequence property are setup. I am using JSM 4.13.1

You can also change project type from "Service desk" to "business". This will not list project in customer portal.

More details in https://community.atlassian.com/t5/Confluence-questions/Inline-comments-not-working-for-content-created-with-macros/qaq-p/1231153 

Add "Assignee" field to the edit screen. https://confluence.atlassian.com/jirakb/unable-to-inline-edit-the-assignee-field-in-the-issue-view-screen-eventhough-the-assign-to-me-button-appears-on-screen-990543917.html 

This kind of issue usually occurs when Jira becomes non responsive when you are editing the ticket/issue. Could be like connection to DB, Network glitch etc. 

We too have same issue in JSD 4.13.1. E-mail comments not triggering comment added automation rule

This bug even present in Jira 8.2.1 also

This could be issue with cache. Ask to clear cache and retry. 

I do have similar issue in confluence 6.11.2. 2019-09-30 01:01:34,199 INFO [https-openssl-apr-8443-exec-46] [embedded.admin.list.DirectoriesController] sync User directory synchronisation requested: [ AD ITGroup ], type: [ CONNECTOR ] 2019-09-30 01:01:34,227 INFO [Caesium-1-3]…

Hi @Shannon S , We had a cron job which would delete the $conflunece_home/temp files which are older than 20 minutes. The export was taking more than 20 minutes and downloaded files were getting deleted. Had to disable the job and re-try. I was successful. 

Any field is displayed on view screen only if it has value on it. 

Space permissions are granted at the space level, whereas page restrictions are designed to take away said permissions. If there are no space permissions to take away, then page restrictions do nothing. If there are no page restrictions but you still can't view or edit, it's because you don't have the necessary space…

Thanks @[deleted] , This works in Jira 7.5.3 

@Shannon S , I see similar error during space delete action. 2019-06-07 04:35:07,498 WARN [Long running task: Space removal long running task] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doCommit Commit failed. Rolling back. Error: Object of class [java.lang.Object] with identifier [null]: optimistic…

https://confluence.atlassian.com/confkb/unable-to-add-users-into-space-permission-page-838278894.html

any filter possible to search BETWEEN issue keys ?

Try Stagil Assets plugin. Bit complicated but good one. https://marketplace.atlassian.com/apps/1215311/stagil-assets-advanced-links?hosting=server&tab=overview

Try Stagil Assets plugin. Bit complicated but good one. https://marketplace.atlassian.com/apps/1215311/stagil-assets-advanced-links?hosting=server&tab=overview

This doesn't work in jira SD server. You need to use wiki markup as [your text|<url>]

we want emails sent from jira to be marked as "High Importance". Example: In Outlook. 

I dont know which one exactly. It is developed by our internal team. Sample code which runs there: /* getAllUsersCount.groovy */ /* calculate all the user count */ import com.atlassian.jira.user.ApplicationUser Iterator<ApplicationUser> userIterator = userManager.getUsers().iterator() int count = 0 while…

We use groovy runner internal plugin. 

We use groovy runner internal plugin. 

Groovy Script