Rilwan Ahmed Community Champion

Hi @SHEHZADALI ISMAILY , Please disable send notification in the "Then/Action" section of the rule. 

Hi @[deleted] , Your screenshot does not show if the screen is really added to the transition or not. Please share the full screenshot like below which shows the validator and the screen used. Also from your screenshot, I see the screen name is "Non Resolution screen". Is this the correct screen ? 

Hi @[deleted] , * Can you please share the screenshot of In progress --> Closed transition with validators. * Share screenshot of the transition screen. * Do you get any errors/warning when you transition ticket from In progress --> Closed ? 

Hi @Helen Aquinol-Tobin , Projects are listed only when the user have create ticket permission on the projects. So you need to modify the permission scheme of the projects. What I assume is, Create ticket and browse project permissions are granted to user groups. Change it to project role and check if the users are seeing…

@Mihir Ruparelia Yes, This is how gadget looks

Hi @Mihir Ruparelia , Check dashboard gadget "Service project report". You can get report by service requests. 

1. Commuting Style * WFH * Other - Motor Cycle 2. Commute Time * 0-30 minutes 3. Commute Productivity Curse under your breath at the traffic

Hi @MA Hakeem You can find the document in https://trundl.com/apploud/ 

This is the house where I grew up. surrounded by coffee plantations 

@Christine P. Dela Rosa I take the meeting on a walk when I usually have nothing to speak. Just to mark my presence. I have been doing it from long time. Its a kind a small exercise for 30 - 60 mins :)

I was just a jira user in my X company. Back in 2015, when I was searching for a new job, I came to know the requirements for Jira admins. Installed jira in my system, started trial and error method. Within few months I was able to crack the interview for Jira and confluence admin position and happily still working as…

I was taking a walk outside while listening to a meeting. Walked so far that I lost the Bluetooth connectivity. Had to run back to get it connected.

My tip for large organizations https://twitter.com/rilwan_mlr/status/1587766731883548674?s=20&t=ljDWP3u3YO3VlivHdLdCfQ

Hi @Saqib Dar , Updating URLs is available for sites that have at least one Jira or Confluence product with a Standard, Premium, or Enterprise plan. To update a product URL: * Go to admin.atlassian.com. Select your organization if you have more than one. * Select Products > Product URLs. You will only see this option if…

Hi @Balazs Hornyak , Always backup your database and test the SQLs in test/staging confluence. Before running any SQLs, please stop confluence, run the SQLs and then start the confluence. Reindexing is always good as there are modifications to multiple items in the backend. Regarding the tables, I strongly suggest please…

Hi @jitendra nakhale , Please contact your site admins. Your site admin has to follow below steps to activate your account. * Go to https://admin.atlassian.com and select your organization. * Once in the organization, select Directory and Managed accounts. * Search and tap the user with the deactivated account. * When in…

Hi @Sreenadh , Above comment was to update the customer portal view in JSM. To update the jira view, go to JSM project settings --> Screens --> Expand the required Issue type and click on Create/View/Edit screens . You can add the fields to it which will be displayed when you create/edit tickets. 

Hi @jitendra nakhale , Welcome to the community !! Can you please let me know what account updates you need ?

Hi @Saqib Dar , To connect Microsoft teams to JSM, jira site admin needs to connect the Jira Service Management site with a Microsoft tenant, and then a project admin needs to enable Microsoft Teams for their project. Full steps are described…

Hi @Sreenadh , You need to add fields to the customer portal and then you make make it required or not. i.e. Go to your JSM project settings --> Request types, Click on the required Request type Drag the fields from the list in the right side bar, click Save changes. You can also uncheck Required button for any fields…

Hi @Kelvin Gedye , Welcome to the community !! If you are looking for Atlassian products assistance, then you can contact the nearby Atlassian partner. You can find the details in https://partnerdirectory.atlassian.com/

Hi @Numarena BV , * You need to be a Jira Cloud admin to configure issue-level security. * Before anyone can set issue-level security, you first need to grant relevant users and groups the Set Issue Security project permission.

Hi @Muhammad Moazzam Hassan , If its OK, you can make use of automation rule (Edit issue). But this will work only after ticket has been created. i.e. User selects Custom Field 1 Value = A and creates ticket. Once ticket is submitted, automation rule will update Custom Field 2 Value = B. Please note: You need to make…

Hi @Gilad Shtern , You can change owner of the filters and Dashboard one by one from Administration settings --> System --> SHARED ITEMS.

Hi @Efrat Bar-Erez , * Access Jira's 'Advanced Settings' page. (See Configuring advanced settings for more information.) * Edit the value of the jira.issue.actions.order property by clicking the existing value and changing it from asc to desc * Click the 'Update' button to save the new value in the Jira database. This is…

Hi @Akshith Kumar , To set a default value for a custom field, go to admin settings --> Issues --> Custom field Search for the field and configure the context. You get option to set a default value for the field.

Hi @Akshith Kumar , Only way I can suggest is, You need to create a new permission scheme and add only required groups/users/roles to browse permissions. Then map the scheme to the projecct. If browse project permission is granted to any logged in user(Jira software users), then all users in your jira will have access to…

Hi @Alina Kipko Please accept the answer. Users with similar query will find it useful. 

Hi @Alina Kipko , Welcome to the community !! There is already a suggestion ticket to update the spelling to Kyiv. https://jira.atlassian.com/browse/JRACLOUD-78808 Please click on "This affects my team" and ask your colleagues also to do so.

Hi @Numarena BV What type of project are you checking in ? The main way to tell whether you’re in team or company managed project is to look at the bottom of the left menu in your project. There, you’ll see either: * You're in a company-managed project * You're in a team-managed project