John Funk Community Champion

Hi and Welcome, Arthur! We are glad you are here!

Great!

Hi Kalese, Jira was having trouble with Attachments earlier. That should be cleared up now. Refresh and give it another try. 

Hi Endre - You also have to share any underlying filters that the gadgets are using in the Dashboard. 

@Julie Shaw - I know you have to be a Jira Systems Administrator to submit tickets as well. If you are and cannot submit, I can escalate to Atlassian for you. 

Incident reported. You can follow along with status here: https://jira-software.status.atlassian.com/incidents/b06y52dmc2lz

Hey Trevor - Welcome to the Atlassian Community! There is a current bug that is getting worked. You can follow along with the status here: https://jira-software.status.atlassian.com/incidents/b06y52dmc2lz

Simply copy one of the existing boards, then go to Board Settings > General There you can click on the board filter which takes you to the advanced search function for filters. Modify the filter and save as with a separate name. Then be sure to share the filter with the right people, groups, roles...

See if you can escalate the support ticket. 

Hi Joe, You can report a bug here: https://support.atlassian.com/contact/#/

Incident reported. You can follow status here: https://jira-software.status.atlassian.com/incidents/b06y52dmc2lz

Incident reported - you can follow along here: https://jira-software.status.atlassian.com/incidents/b06y52dmc2lz

Hi @[deleted] , Boards are not assigned to accounts per se. They board is attached to an underlying filter which tells which cards to show on the board. The filter is then shared with certain users. So you can create a third board, if you like, that uses a filter that shows all of the cards from both boards and then share…

Hi Rafit - many others are having the same problem: You should enter a support ticket here: https://support.atlassian.com/contact/#/

Hi @sourabh.mourya , You should enter a support ticket here: https://support.atlassian.com/contact/#/

Hi Mario, Yes many others having the same problem. You should enter a support ticket here: https://support.atlassian.com/contact/#/

Hi Pascal - Welcome to the Atlassian Community! You should enter a support ticket here: https://support.atlassian.com/contact/#/

Hi James, You should enter a support ticket here: https://support.atlassian.com/contact/#/

Hey Julie - Welcome to the Atlassian Community! It's probably because you have a free account. Hopefully, enough others will submit tickets to get a quick response. 

Hi April, Unfortunately, the answer is no it is not possible with Jira Cloud. You could put a Validator on the transition to the next status in the workflow, but the person moving it there is not always the person who created the ticket and might not now the value to put in the ticket. 

Hey Linda - thanks for posting the solution!

You should enter a support ticket here: https://support.atlassian.com/contact/#/

Is this a free account? Or are you a Jira Systems Admin on the account?

Hi Ben, You can modify the Permission Scheme for the project and revoke permission for the Work On Issues option at the bottom under the Time Tracking Permissions section. 

I would open a support ticket with Atlassian to get to the bottom of it. One offs like that can take days to troubleshoot. https://support.atlassian.com/contact/#/

No no matter which link you use for that one issue, it always fails?

Did you run through the test above?

You are very welcome!

Hi Rahul - Welcome to the Atlassian Community! I would go ahead and create a support ticket here: https://support.atlassian.com/contact/#/

Hi Andy, You can always add the Priority field as one of the 3 fields to the card in the card layout.