John Funk Community Champion

Hi Paula - Welcome to the Atlassian Community! You can create a Scheduled trigger with Automation For Jira. Have it run daily (every one days). Then use the JQL Condition for the due date query. Then New Action for Edit Issue to update the Labels field. 

Really weird. 

what does the name look like?

Looks good to me - that's what you were hoping for?

No - see my note above - you cannot directly compare two dates in JQL out of the box. 

Are you sure that field is populated for that issue? 

Due Date and Resolved (or if you use a different custom field for the delivery date). 

Hi @shravya sarabu , 1. This is not possible in Jira Cloud. It is as you note - either on or off and you cannot base it on the value of another field. Server has this capability with the add-on ScriptRunner Behaviours. 2. You need to create different screens for Create/View and Edit (you can simply copy the current screen…

Figured that might be the case. I don't know if there is permissions thing going on or not. One step in that direction might be to change the link type to another one that works and see if it is really the link type or the actual issue that is linked to it. 

I understand - but thinking there is something not right with the data for that type in that instance. 

Hi and Welcome, Jen! We are glad you are here!!

Hi Marcus - Welcome to the Atlassian Community! There is no out of the box function with JQL to compare dates like that. You can use something like ScriptRunner to do that. Or you can create a custom number field and populate with the difference of the two date fields when the issue is delivered (using something like…

I don't believe you are going to be able to get the results in an array like that with out of the box Jira - you will need to get some type of add-on with that capability. 

Hi Mr. Pan - Welcome to the Atlassian Community! :-) The simple Core solution is provides little flexibility in making changes to boards. I would suggest that you add Jira the Software product as well. Then create a new Classic Software project and move the issues from your current project to the new one since you are…

Hey Brian - that doesn't seem right at all. I don't have a user for Automation for Jira and things work fine. Did they give you any further explanation as to why they had to add that as a user? That then probably counts against your licenses and shouldn't. 

Hey Harry, Have you thought about trying with the rule ONLY using "is caused by" link to see if it works. Might be easier to troubleshoot from there if it doesn't. And of course, be sure there is an existing link of that type between the issues. :-)

Hi Lakshmi, There is a status of Epic - Closed that most people notice along with a Resolution of Done. But there is a field called Epic Status that needs to also be set to Done. 

Hi Kiranmai, I am a little confused about your need, but let's see if I get it. If user selects the value of A in field X then you want to concatenate the fields of some fields (and maybe do some math). However, I am confused about which field you want the result to be displayed in. It can't be displayed in field X because…

Hi Mamta, I have noticed this happening, too. It's probably a good idea to go ahead and create a support ticket with Atlassian: https://support.atlassian.com/contact/#/

Hi GZ - Welcome to the Atlassian Community! Done tickets on a Next-gen board will leave the board after they have been complete for 2 weeks. You can see more about changes to that area coming in the Next-gen roadmap here:…

Hi Jen, This is a bug that has popped up. You can follow along with the fix here: https://jira.atlassian.com/browse/JSWCLOUD-20660?error=login_required&error_description=Login+required&state=17f1a5a1-697f-41ab-9667-6256610e49f5

Yes, definitely would open a support ticket with Atlassian: https://support.atlassian.com/contact/#/

Hi @TOBBUND - Welcome to the Atlassian Community! I have no trouble accessing it. Are you using this link? https://marketplace.atlassian.com/

You can submit a support ticket here: https://support.atlassian.com/contact/#/ Good Luck!

Can you provide more information about the failure? What does the Audit Log say? Also, have you verified that the parent for both the issue and the trigger issue are the same?

Hi Stavros, There are a couple of things I would check first. 1. Look at the Permission Scheme for the project to see if it has changed and the Browse Projects or Administer Projects permissions are no longer available for those that need them. 2. Go to Settings > System > Audit Log to see if it shows any deletion of…

The only way to influence individual issues is to use the Issue Level Security function. 

Access to boards is controlled by sharing the filter attached to the board, which can be done by Group, Project Role, Project, etc. 

The others one are probably there - you just have to type part of the name for them to show up. That happens in other places in Jira. Not good of the user is not aware of the names though. Try typing one of the names that is lower in the list and see if it comes up. 

Hola Vicente - ¡Bienvenido a la comunidad de Atlassian! Para clonar un proyecto, haga lo siguiente: * Haga clic en Proyectos en la barra de navegación superior. * Haga clic en Crear proyecto. * Escriba el nombre del proyecto y la clave * Haga clic en el cuadro para compartir la configuración con un proyecto existente *…