John Funk Community Champion

Hi Ashleigh, Since you are using Next-gen projects that is going to happen. Custom fields created in one Next-gen project cannot be carried over to other Next-gen projects. So data in those fields will be lost. If that's the kind of thing you want to do, I would suggest you use Classic Software projects to perform that…

Well your project has about 9 schemes lol Some schemes are simply at the project level and not broken down with further components. That's true for the Notification Scheme and the Permission Scheme. There are no further notification components per issue type, etc. Just a single group function more or less. 

Do you have the status values in quotes? If so, you might try using the Status ID instead of the name. 

Hi Paul, For Board 1 you have to add OR labels is EMPTY Not in and Empty are not the same thing in JQL land. So, project = PROJECT-ID AND component in (TEAM-COMPONENT) and (labels not in (PO-Task) or labels is EMPTY) ORDER BY Rank

Hey Jim - yes, that is correct for your image above. You are using 3 different workflows it looks like for that scheme.

Hi Yong, That is very strange. Maybe try to attach it to a Test project, then replace it on the Test project with another scheme to see if that frees it up. If not, I would open a Support Ticket with Atlassian: https://support.atlassian.com/contact/#/

Hi Jim Workflows are the path that issues take along your process. The statuses in the workflow are the steps along the path. Different Issue Types can be associated with different workflows on the same project. So to group them all together you place them under a Workflow Scheme. And then the Workflow Scheme is attached…

Glad I could help. :-)

Great! Glad I could help.

Hi Antoine, Can you share more information, such as the rule you have built? Or what error you are receiving? 

Hi @Ezadin Mahmoud - Welcome! You might look at an add-on to link Jira select list fields to external sources. We use one for Jira Cloud, but you might consider a server based one here: https://marketplace.atlassian.com/apps/23337/elements-connect-external-data-fields?hosting=server&tab=overview

Hi @[deleted] - Welcome to the Atlassian Community! If you are a Board Administrator (and you probably are if you created the board), then go to: https://YourDomain.atlassian.net/jira/boards (replace YourDomain with your valid value) Search for your board, then click on the 3 dots menu on the right side. You should see…

No, not the clear filters button, but the actual filter for the board under Boar Settings > General Also, the sub-filter is at the bottom of that page. 

That is why you can send an email in the same rule so that they are notified - it does not have to be a mention for an email to go. 

Glad I could help. :-)

Hi Kel, If the account is managed, then go to Settings > User Management In the navigation at the very top there should be an option for Directory. Click that and then search for the user. Then you should be able to edit the user and change the email address. 

Typically, I just create two gadgets - one showing data from one filter and then another showing data from another filter. Can you be more specific as to exactly what kind of data you would like to see? 

Try this for the text to show up: {{issue.reporter.displayName}} and {{issue.assignee.displayName}} Then send and email to the reporter and assignee. 

There is nothing here. 

Hello and Welcome, Konstantin! We are glad you are here!!

Probably time to open a support ticket with Atlassian then. https://support.atlassian.com/contact/#/ Please come back here and post the solution so we can help others in the future and close this post out. 

Hi Oleg, The custom fields created in Next-gen are not the same custom fields that are created in the shared custom fields function for software projects. You can move the issue, but the fields might not (probably won't?) transfer over. It might prompt you for which field to move the value to, but I doubt that. You might…

Hi Julio - Welcome to the Atlassian Community! I have severa Automation For Jira rules set up to do this. You can create scheduled triggers based on whatever date field you need to read. And then send emails that day or 30 days before or 3 days before or whenever. It's easy to use and comes for Free with Jira Cloud!

Hi Robert - Welcome to the Atlassian Community! Take a look at the board filter and sub-filter to make sure that nothing has changed with those. 

Hey David - do they have the same domain in their email address? If your company is abc.com do they have emails like joe@abc.com and david@abc.com?

Hi Alexander, Custom fields created in Next-gen projects are only for that project are not included in the list of shared Custom Fields (Settings > Issues > Custom fields). So any fields found there cannot be used with a Next-gen project. 

Hi Moran - Only users with Site Admin permissions can edit groups. 

Hi @Flavien Gache - A couple of things I see: 1. You do not have In Progress as the status being transitioned to in step 1 above. It looks like you have left it blank. 2. In the second to last step above you have If: Status equals In Progress when it should have Does NOT equal In Progress as in the example above. 

Yes - you should see it in the top nav as in the image Yevgen posted. 

Not sure if that's the problem or not, but that project role does not have Browse Project permissions. I would add that first and see what happens.