John Funk Community Champion

Hi Jeren, Use the Permission Helper inside the Permission Scheme for the project to see what it says. Use Chris as the user, any random issue on that project, and then the Move issue permission. 

Hey Daniel - Welcome to the Atlassian Community! The Revyz Command Center app is perfect for doing this: https://marketplace.atlassian.com/apps/1228694/revyz-command-center-for-jira-configuration-backup-optimiz?hosting=cloud&tab=overview

I would echo many of the comments about keeping the JAC open. Helpful for seeing what has been submitted and is being worked. And, as always, helpful workarounds give the user a way to implement a solution that they may have never thought about. Plus, how would you really get the bugs recorded along with requests? Yes,…

That's awesome! Thanks for sharing the pics! For for Team 26 you are trashcan man one day and lederhosen dude the next - correct?

Hoi Pascal, Is het je gelukt om dit voor elkaar te krijgen? Ik markeer Dans antwoord als geaccepteerd. Laat het ons weten als je nog vragen hebt.

Done!

Hi Jose - Welcome to the Atlassian Community! No, there is no such feature in JSM that allows you to limit the access of the add-on app.

Hi Ashley, I am going to move this one to Jira Product Discovery as it doesn't belong in the JSM group. 

Hi Tracy, You can take a look at the below request in the JAC, and even vote for and follow it. But the gist is that the 3rd party apps and their data will be removed, but the license for the apps remain. So yes, you will probably have to re-install and reconfigure them. https://jira.atlassian.com/browse/CLOUD-11500

Hi Fidelidade, What types of things are you doing with the Bulk Change? Because it should not change the original Reporter of the work item. Are you talking about the Initiator of the bulk change? I am confused as to the "reports". 

Hi Todd - Welcome to the Atlassian Community! Is your manager Following the Goal? Are they a "watcher" more or less (though goals do not use that terminology)?

Hi Glenn, We cannot see your individual Jira instance, and it's not a good idea to post a link to it in a public space. I recommend you edit the post to remove that. Next, you need to add the fields to the screen so you can make sure they have a value according to your workflow. On the screen, you should see a link for…

Hey Deseymour, So you don't see something like this? If not, please share what you see. 

I rarely, if ever, dress up for Halloween. But it is always interested the depth at which some people go. Some are very cool and very elaborate. I love the trash can above - you have to share a picture of you actually in it! Or course, I was expecting to see you in the lederhosen. 

Yes, I do the same thing (if I am understanding you correctly) every day. So, I have an automation rule based on a parent level work item created (trigger). That work item has a due date in it. There are are using some conditions that further define that parent type, so that I would have multiple rules based on the same…

Olá Luiz, Você mencionou não conseguir abrir um ticket no portal, mas isso geralmente significa que o tipo de projeto é um projeto do Jira Service Management. No entanto, nas suas capturas de tela, você está mostrando um projeto do Jira Software, que não usa um portal. Pode explicar melhor o que você está tentando fazer? O…

For the colors, Bill is correct and that can certainly be done. For the layout - first, is that really the only columns you have in your process? How in the world would you identify bottlenecks with that? Next, the names of your sub-tasks really appear that they should be steps in your process (i.e. columns) and not…

You are welcome! If these answers helped you, would you be so kind as to click on Accept answer for all of the answers that were helpful? Thanks!

Curious - how is it falling way short? How many columns do you have on your board? And why? 

Hi BX, Is there an item in particular that you are concerned about or have questions about? 

I thought that might be the case. The other option is to add Issue Level Security to the issues and make sure that user is not included. 

Hi Cheikh, Did you ever get a solution for this?

Hi Exe 1. Jira has a built in process for creating issues from an email: https://confluence.atlassian.com/adminjiraserver/creating-issues-and-comments-from-email-938847641.html 2. Not sure what you are trying to accomplish with this - but typically it would be to put it in a comment on the issue. 3. I have not done a…

Hi Emily, First off, I don't know what the logic is IF it continues to work and only shows the "first" 5,000 work items or if it just blows up in general. I would also say that 5,000 work items on a single plan is unmanageable in the first place, and you should try to cut that down. 

Hi Jordan, Wondering if you create the user in Jira and then grant Create work item permissions in the Permission scheme, but nothing else if that would work. It would be easy enough to test out just in Jira first without connecting to another app. 

Hi @ankhzayasainjargal I am not sure what your actual question is, but it sounds like you have been placed in the standard plan but you want to be on the Free plan. You can get moved to the Standard plan automatically if you go over 10 people at any time, even if you remove some of them later, it will stay in the standard…

Hi David - Welcome to the Atlassian Community! Yes, automation would still see them in this case even if they are archived. You need to unarchive them and move them to some Done category status like Canceled if you are not going to do them. Then archive them again and you should be able to complete the automation. 

Hi Bala, In this case, it appears to be the linked ticket that the comment is put on. Best advice is to create a test ticket and see. 

Hi Stephen - Welcome to the Atlassian Community! You will need to open a support ticket with Atlassian so they can get you reconnected. https://support.atlassian.com/contact/#/ Best of luck!

Hey @Donna McGahan - Just curious, did you decide to not use it based on the email not getting sent? Did you try setting the Resolution field to see if the email got sent?