John Funk Community Champion

Yep, that was it - thanks!

Thanks Bill - removing the .value worked! Was just thinking that I needed that to get the value of the second column in the lookup table. The problem with the offset is that I am starting the first week of February, not January, so the numeric week returned from "w" wouldn't be right would it? 

Good catch! I corrected that and no longer get an error, but the variable is not bringing back the value - it is blank (logging that out also).

Hi Jessica, Is there another rule that fires to create the initial Work Item? Or is it created directly from the form? If directly, I suspect the rule is firing but is either not passing the conditions or is trying to update itself. First, add a Re-fetch action right after the trigger to ensure the fields are getting set…

Hi Austin - Welcome to the Atlassian Community! I am marking Trudy's answer as accepted. Let us know if you still have questions. 

Having lived in multiple different cities over the last 5 years, we have often traveled for Christmas to meet up with family. One of the best was last year going to the Christmas Market in Nuremberg, Germany - the oldest in the country. So much fun AND good food! But I guess my favorite activity year end and year out would…

Hi Jplugs, It's probably best to open a support ticket with Atlassian for their feedback. https://support.atlassian.com/contact/#/

Hi Lews, It is probably best that you open a support ticket with Atlassian for their help/guidance on this one. https://support.atlassian.com/contact/#/ Best of luck!

Hi Justin - Welcome to the Atlassian Community! This sounds like a bug might have been introduced. If you haven't already, you should open a support ticket with Atlassian. https://support.atlassian.com/contact/#/

Hi Timothy, You should probably submit this to Atlassian Support. It might be a bug. https://support.atlassian.com/contact/#/

HI Kaitlin, Are you doing a Move function with the Bulk update? 

Hi Anna - Welcome to the Atlassian Community! You should open a support ticket with Atlassian to get there feedback/help. https://support.atlassian.com/contact/#/ Please post back here with the solution for future readers. Best of luck!

Glad you were able to figure it out. And thanks for sharing the solution!

Hi KC - Welcome to the Atlassian Community! You should probably open a support ticket with Atlassian to get some help. Also, please post back here with the Resolution for future readers. Good luck! https://support.atlassian.com/contact/#/

Hi Yash - Did you ever get this figured out? If so, what was the solution? 

Hi Andrey, You should open a support ticket with Atlassian to get them to help you resolve it. Use the Billing option. https://support.atlassian.com/contact/#/

Hi ICT - Welcome to the Atlassian Community! I suggest you open a support ticket with Atlassian so they can investigate and perhaps eventually provide a fix. https://support.atlassian.com/contact/#/

Hi Michelle, Can you share a screenshot of your Workflow? Do you have multiple transitions to the to status or just one? Are you using any third party workflow apps? What type of project is this? Company-managed? Team-managed? Jira Software? Jira Business? JSM? 

Hi Lori, What list are you referring to? A list of Work Items or a list of Work types? 

Oh, you are using a Team-managed project. That's the biggest problem. However, you may still be able to do what I suggest with the field you have created. 

Hi Scott, Here is a good list to start with: https://support.atlassian.com/jira-service-management-cloud/docs/what-are-custom-reports/

Yes! Thanks for the clarification, @Trudy P Claspill !!

Hi Alpha, Can you share a screenshot? 

Hi DongDong - Welcome to the Atlassian Community! Were you able to figure this out? If so, what was your solution? 

Ich freue mich, dass Sie das Problem lösen konnten. Gern geschehen.

If you would like to create a second board, here is an article that will walk you through it. And yes, you can work in the second board. https://community.atlassian.com/t5/Agile-articles/Creating-a-Second-Agile-Board-for-Team-Managed-or-JIra-Work/ba-p/2115018

Did you create the Environment as an Extra Properties field? 

Hi Marteusz, You can use a third party app like ScriptRunner Behaviours to control the update of the field. 

Hi Morten - Welcome to the Atlassian Community! Can you share a screenshot of your workflow? Also, be sure to click on the Update button to ensure any outstanding changes are recorded. Also, what type of project is this? Company-managed or Team-managed? 

Great! And you are very welcome.