John Funk Community Champion

I am speechless.

You should open a support ticket with Atlassian then. Please post the Resolution back here so others in the future can see the results. Good luck!

Choose that first one like you have. And then compare the Created Date to the date field you want to check. 

So there was a problem when saving. Have the user try a different browser or use Incognito mode. 

The initial trigger does not provide for moving to In Progress from Completed. You might have added to the Condition, but the initial trigger also needs updating. 

The user should be able to adjust the Queue then. And it looks like from your image, that the user is already editing the Queue. What is the user doing, and what can they not do?

Hi @Ivan Andrieiev I assume you mean a Watcher. First, the Reporter will be made a watcher - but you can turn that off in the Settings > System > Default User Preferences

Hi Raymart, It probably is, depending on what you are trying to read out of the comments. Can you provide an exact example? 

Hi Dimby, It is not a custom field, it is a system field. Go to Settings > Issues > Issue Security Schemes to create the Security Scheme and then the Levels. It is the Level that you will apply to the issues. 

Is user a Jira Service Management Agent?

Hi @sanjitabhattarai @The user must be a project administrator to edit the Queue.

It won't create the issue and will give the user a warning message that the date must be later. 

Can you click on the Show more and post that? 

Hi Urmo, You can add a new action to the same email Rule to create a comment.

Go to Settings > Issues > Workflows Then search for the workflow you need to change. Then select edit. Then click on the line from the initial circle icon in the workflow - this is the Create transition. Then click on Validators on the right. Then add the validator to check the date. 

Are the issues that need to be created have any type of relationship to them? For example, when the first one is created, then it could trigger the others to be created based on some type of information, such as the date. Or are they all independent?

You can navigate to one of the security levels that you have on the project. Go to Settings > Issues > Issue Security Schemes. Then search for your scheme. Next click on the Security Levels link on the far right. If you have multiple security levels, click on one of them. Then look at the URL for the security level to see…

Hi Prasant, Can you share some screenshots and scenarios where this is happening?

Hi Sreenadh, Can you provide some screenshots of the issue you are having? And if you are saying that those fields are not available - doe that mean you can select them to determine where the users should be making the approval? If so, why not add an automation rule to populate the Approvers field based on Conditions that…

Sreenadh, Try adding a Validator for the Create transition in the workflow. You can also use a Form instead and add some requirements there. 

Hi Faith - Welcome to the Atlassian Community! Make sure the user has the Assignable User permission in the Permission Scheme for the project. 

Muito bom. Enquanto estiver no quadro, clique no menu de 3 pontos no canto superior direito e selecione Configurações do quadro. Em seguida, selecione Colunas. Lá você pode ver se há algum status na seção Backlog do quadro à esquerda.

Hi Lisa, Try this: project = "XXXXXXXXX" AND issuetype = "Program Epic" AND key in (PFB-1437, PFB-1287, PFB-1286, PFB-1429, PFB-1432, PFB-1435, PFB-1613, PFB-1577) and Status != Canceled

Que tipo de projeto você está usando? Gerenciado por equipe? Gerenciado pela empresa? Jira Gerenciamento de Trabalho?

Hi @Drishti Maharaj - Did you ever get this resolved?

Hi Muhammad, You should create a single JSM project then and funnel all requests through that. Then you can have Automation rules to handle the distribution 

What is it that you disagree with?

Hi @Neta Knyazhansky Caspy @What didn’t work? Was there an error? Did it run with no results? Can you please share the audit log for the rule when you run it?

Well, I think it includes all four of those things from what I see. The timestamp is clearly there, and you are the actor. The long string is the value before and the word Nunn is the value after, which means the value before was cleared. The Longstream appears to be the ID of the security level. Since it’s security…

@vikram - my man!!