Hello Team,
Jira service desk management doesnot allow administrator to edit the queue.
Hi @sanjitabhattarai
@The user must be a project administrator to edit the Queue.
user itself is project administrator
Is user a Jira Service Management Agent?
yes
The user should be able to adjust the Queue then. And it looks like from your image, that the user is already editing the Queue. What is the user doing, and what can they not do?
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