John Funk Community Champion

Hi Cole, If this is a Company-managed project, go to Board Settings then select Card Layout. Add the Status field there so that it will show on the card.

This was solved by Atlassian Support. 

Hi Christina, You would add a Transition screen to the transition to the appropriate status. On that transition screen, you include whatever fields you would like. You can make sure they will the field in by adding a Validator to the transition for with Field Required for that field. 

Hi David - Welcome to the Atlassian Community! Of course! Simply @ them in the Comments and they will get an email. If they reply directly to the email, it should add a comment to the ticket. 

Hi @Edna Marcelino - I am marking this as Answer Accepted. Let us know if you still need help with anything. 

Hi Jordan, Check the Create transition in the workflow for that issue type to see if there is a Validator there making the field required. Also, is this a Jira Service Management project?

Hi Cristina - Welcome to the Atlassian Community! You will need the Transition Issues and the Resolve Issues. Maybe also the Close Issues.

That was my question - is there actually a value in the field for it to display.

@Ali Aydın - Your screenshot says the Status approved

Thanks!

Hi @R0587500608 - I am marking this as answered. Please let us know if you still need assistance with it. 

Hi James, Please see this article that I wrote earlier this year that will walk you through creating a second board for JWM project. If it is helpful, please give it a Like for me. https://community.atlassian.com/t5/Agile-articles/Creating-a-Second-Agile-Board-for-Team-Managed-or-JIra-Work/ba-p/2115018

Hi @Jonathan Zhou - I am marking this as Answer Accepted. Let us know if you still need something. 

Hi @Zulfiqar Bin Zafar - Did this get solved for you?

Do you have the JQL embedded in the initial trigger itself?

I still vividly remember the Christmas tree each year when the lights were off in our living room and the tree was lit up with different colored lights. It made the whole room glow and it seemed so magical then. 

Thanks for sharing that @Trudy P Claspill !! It's a great reminder to be thankful for what we do have, even when we feel like it is not much. 

Hi @Joseph Green - Welcome to that Atlassian Community! Can you share the JQL you use in the Scheduled Trigger? It should not finish executing the trigger if your JQL returns no results. 

Let me see if I follow you. You execute a transition, which causes the pop up to appear above. You put a date if the Follow-up date field. Then you click on the Follow Up button. Correct? If so, then I would create a new Automation Rule for the notification email. Create it with a Field Value Change trigger and select the…

Merry Christmas and Happy New Year everyone!!

What did not work? Did you get an error? What happened?

Hi @Euijong Jung - I am marking this as Accepted to close it out. Let us know if it is not working for you. 

Hola @Marisela Noriega - Los tableros de proyectos empresariales no se pueden modificar. Sin embargo, puede crear un segundo tablero de Jira Software y usarlo con su proyecto empresarial. Aquí hay un artículo que escribí a principios de este año sobre cómo hacerlo. Lo siento, está en inglés, pero tal vez puedas traducirlo.…

I think I am following you, but I would not use the Automation for Jira functionality and not the built-in automation of the project. You would go to Settings (gear icon) > System > Global Automation Then create the automation rule there. 

Lo siento, no. Deberá ponerse en contacto con el soporte de Atlassian. https://support.atlassian.com/contact/#/

Hi Jennifer - Welcome to the Atlassian Community! Workflows can only be linked to Issue Types. And each Request Type is linked to one or more Issue Types. So create your workflows and make them to Issue Types and then create your Request Types based on those Issue Types is my recommendation. 

Hi Benjamin - Welcome to the Atlassian Community! I would just do that with a Post Function on each transition in the workflow. 

Okay - looks like you have that added. What additional functionality are you needing? 

Can you describe your process in more detail? Or what you would like done. You can setup JSM (and Jira Software) to send an email and it creates a ticket. 

What is not working?