John Funk Community Champion

Hi Sayi, You might try a Scheduled trigger with the information below. For the JQL I would test with just a couple of Epics the first time - something like: issuetype = Epic and Key in (ABC-123, ABC-456) Then after you have saved and published the rule, click the Run rule button which will run it immediately. Hopefully, it…

Yep, I understand the frustration. Not even sure who that should be/can be raised with. I will see what I can do. 

Hi @Ben Payne - Thanks for the information! Are there JAC tickets for these that we can vote for and follow? 

Good question. I would go ahead and open a support ticket with Atlassian to see what they say. Please post the resolution back here for future readers. https://support.atlassian.com/contact/#/ Good luck!

I think they will do a YouTube channel on just about anything!

Hi Claire - Welcome to the Atlassian Community! Not sure that you can do that with the migration assistant. You might need an add-on like Revyz Backup and Restore. 

Hi Beraud - Welcome to the Atlassian Community! you really should just use one form per request type. You should have different request types based on the users need.

you have to be an administrator for the board to see the filter. But while on the board click the three dots menu in the upper left. Then choose board settings..

Hi Nilendo - Welcome to the Atlassian Community! You can have 3 free users in Jira Service Management (known as agents). You can have 10 free users in Jira Software and Jira Work Management.

Hi Talib - Welcome to the Atlassian Community! Whoever created the filter for the board needs to share the filter with your. Also you would need Browse Project permissions in the Permission Scheme used by the project. Just because you are a Jira Admin does not mean that you have full access to everything - you still need…

Hi Mayuri - Welcome to the Atlassian Community! It is the part like companyname.atlassian.net

And all of those get transferred to the next Sprint? 

Hi Philip, All support is online only. Only with the Premium subscription would you get more pinpointed timing with the SLA. 

Hi Deepa - Welcome to the Atlassian Community! As of right now, yes. 

Is there anything unique about that one Story from the other Stories? Values for any fields that are drastically different besides maybe Story Points?

No, I was referring to the rule audit log - the condition is at the top of the rule but shown as the list step in the audit log. The No Actions Performed is because they didn't meet the Condition in your rule, but because this issue has a problem and the others don't. I would open a support ticket with Atlassian to see why…

Hi @靳光光 I am not aware of anyway to do that automatically. You will need to open the issue, manually download the file, and then delete the attachment on the issue. 

Hi Vinyak - Welcome to the Atlassian Community! For the first one, try: project = ABC and issuetype = Epic and duedate <= startOfDay() and statusCategory != Done For the next 30 days: project = ABC and issuetype = Epic and duedate >= endOfDay(-30) and duedate <= endOfDay(30) and statusCategory != Done

Sorry, your original image actually shows the full details, it was just out of order for what I was expecting - not sure what that happens as I have seen that before. So on to the real issue. I see that the Original Estimate was updated. I think that is what triggered your rule and there is some type of overlap between…

Hi Noreen - Welcome to the Atlassian Community! Interesting concept. Thoughts, @Simon Herd ?

@Jehan Gonsalkorale 

Can you share the full audit log please? Also, can you share the History of the issue for the time period when the rule ran? 

Hi Ashwini, I think you asked a similar question in another section of Community. But in a nutshell, you will need to be able to have a source accessible to Jira for that information. Jira does not natively pull values about a user from exterior sources. However, I have some clients that have successfully used the Azure AD…

Hi Roland, As Sayed says you would need to create a JSW board for which you can create a filter that will show multiple projects. Here's an article on how to create that second board. If it is helpful, please give it a Like. :-)…

No, that doesn't seem logical. I would even go ahead and submit a support ticket for Atlassian to verify what is going on and if there is a bug that has been introduced. https://support.atlassian.com/contact/#/

What type of project are you using? Company-managed? Team-managed? Jira Work Management/Business?

Hi Tehreem - Welcome to the Atlassian Community! You get this message when you exceed the tier of users for which you are paying - not the total capacity of the system. Check your billing to see what tier of user count you have paid for and increase that if necessary. You can also make other users inactive to reduce the…

The quick answer is Yes, JWM has it's origins as Jira Cloud Core. But as Nic noted, it has recently be split out as a separate product and you will see separate licensing for it in the future (i.e. 2024 sometime). 

Okay - is there an entry in the Permission Scheme for that user/role? And if not, can you try to add it as a Group instead of a Project Role? 

Definitely good to know and thanks for posting. And I would STRONGLY let people know to NOT create multiple custom fields with the same name or the same name as system fields. I see that with Start date a lot.