John Funk Community Champion

I would love to see some more questions added like which type of project is this? With a drop-down showing team managed or company managed. And a comment, encouraging them to leave screenshots, without showing sensitive data, of course.

Hi Thanasis - Welcome to the Atlassian Community! Did you change the name of the sender in the email address in the image you show? That should do it.

Hi Michael - Welcome to the Atlassian Community! How are you linking the two issues together? Because all I see is that you cloned it. Are you assuming that the clone action will create a link? Have you verified that?

Yeah, that's not correct. You need to remove the Content Feature issue type from Level 1 And remove the Level 2 and Level 3 Then start over with my steps above. You should not have two Issue Types at Level 1.

Hi Nathan, Your best bet to to open a support ticket with Atlassian to get their feedback. https://support.atlassian.com/contact/#/

Hi Kurtis, My advice would be to work with what you have and clean it up. Switching project names on people can lead to more chaos. Take one thing at a time (probably the biggest pain point) - enhance it nicely and then move on to the next item. 

Did you follow my steps above exactly? Can you share a screen shot?

This sounds good TD. Can you share a screenshot of the actual rule? 

Hi Lewis - Welcome to the Atlassian Community! Yes, that's possible with the Premium subscription that you have. But just a little tricky Go to Settings > Issue > Issue Types. * Create a Content Feature issue type. Go to Settings > Issues > Issue Type Hierarchy Rename current Level 1 name from Epic to Content Feature Click…

Hi Lady, Go to Settings > Issues > Field Configuration Schemes Find the Scheme your project is using. Click on it to see the details. If there is only one Field Configuration, make a note of that. Then go to the Field Configurations menu option. Copy the Field Configuration you noted above. Then make the changes to it to…

You are welcome! If that helped you, can you click on the Accept Answer button above to close this one out? Thanks!

Hi V - Welcome to the Atlassian Community! That's a lot to expect your fellow end users to provide for you. It looks like you basically want us to do all of your work for you. You will need to make an effort to do each of these things and then ask for specific items one at a time that you need help with. But you need to…

Hi Sharath, Can you check the History of the issue to see when the Resolution is getting set to Done? If there is no entry in the History, that means it is probably getting set at issue creation. Which means the Resolution field is probably on the Create screen. 

I suggest you log out the value for the Amount field right after the Condition to see if there is a value in it or not, because it doesn't look like there is based on the audit log. And can you share a screenshot of the issue with the value in the field before it gets transitioned? 

You can always put in a support ticket with Atlassian and see what they say. https://support.atlassian.com/contact/#/ Please update back here if you get a resolution. 

Can you share your Issue Type Hierarchy?

Hi Kevin, Unfortunately, you will not be able to resort them in that view. 

Hi Jeremy, If you are only creating the children when it transitions to that particular status, then just bypass that one with a new transition and a Condition on it. It's really the simplest way to go. Call the transition name something that is very obvious so mistakes will not happen - USE THIS TRANSITION ONLY MANUALLY…

Hi Olena - Welcome to the Atlassian Community! You have to add the new Issue Type(s) to the Issue Type Scheme used by the project. If you go to Project Settings > Summary > Issue Type Scheme (click on the name) that will open your scheme and you can drag over the issue types you want added to the scheme. Then save it and…

Glad to see it is In Progress and hopefully will be fixed soon. Thanks for opening the support ticket so the fix would be known. 

Yeah, I don't think you are ever going to be able to group them above that level 1 which is "Epic" level. 

Sim, provavelmente sempre será o Automation for Jira o remetente e, portanto, provavelmente o Reporter no outro sistema. A outra opção é fazer as opções Mais e inserir um e-mail genérico, mas isso realmente não ajuda, porque também seria o mesmo usuário todas as vezes - você não pode fazer com que o "Nome do remetente"…

Granted it will go away at some point, but Atlassian knows that they can't lose functionality in that process. So the new will have to be able to do everything the old does before it is completely cut off. 

Two thing - Your example above has text in the email create that does not appear in the sample you provided, so I am assuming you modified it before the test (or afterward). Second, your admin team should not let anybody be deleting issues except maybe Jira Admins at best. That's my opinion but something important is going…

Weird - I see one for Restrict to when a field is a specific value - which you do not have that option. What type of project are you using? Jira Software? Jira Work Management? Is it Team-managed or Company-managed? Regardless you will need to use the old editor to add that particular validator. But it would be nice to…

Hi Katie, I am not sure how this is even being ordered, but I suspect is is by the order the statuses were created. However, not all workflows are linear in nature and therefore nothing is built in to Jira for the sequence you might have them. Having said that, you might try adding the Opsbar sequence property to the…

Under Plan Settings > Issues Sources, what are you using there? 

Hi Glenn - Welcome to the Atlassian Community! You will need a Premium subscription to go above Epic. And sorry, but it's actually Epic -> Story/Task -> Sub-task as the out of the box structure. Story and Task are at the same level and cannot be children of each other. 

Thanks for not calling me old Jack. Link has been added. :-)

Hi Yulia, Your image is still the old interface. Just click on the line going to the status. That will cause a popup to appear on the right. There you can select Validators.