John Funk Community Champion

Hi @Humashankar VJ - not sure if you realized it or not, but you sent them to a post related to a different version of Jira, and one that does not have an accepted answer. Responses should be more helpful to the user and not send them to places that don't address their specific need. 

Hi @Yong Yang I would say try it and see. And then let us know here if it worked or not. :-)

Hi Darcy - Welcome to the Atlassian Community! I will just say that that seems like some serious micromanagement. What are you trying to accomplish by this? One option would be to create a Dashboard and add an Activity Stream for each user that you want to track and then scan them for those times if that's how you want to…

Hi Browser - Welcome to the Atlassian Community! I suggest you contact Atlassian support and submit a ticket. https://support.atlassian.com/contact/#/

Hi Shahzad, Many administrators set up what are often referred to as service accounts. These are accounts that aren't connected to a single user and come in handy for things like creating API tokens or for "owning" Dashboards that are used for display on public/company monitors. The account must have a valid email that can…

Not sure how either one of those tickets would solve your question/request.

@Gary Spross - I totally agree with you. Just stating the current environment. @Matt Doar _Adaptavist_ - Yeah, not buying it for their answer(s). If there are apps that can do it now, Atlassian could implement it relatively easily compared to their answer. But that's just me. :-)

I guess the question is, why are you catering to such a small group? Tyranny of the minority. The exceptions to the rule should not drive your policy. 

Merry Christmas, Kristján! My father taught horticulture at the local university, and my parents owned a florist - at which we sold artificial AND real trees. So we always had a real tree growing up. I can still smell that familiar aroma! And miss it. We have had an artificial tree the last several years - not many real…

@Kevin Blake Echoing what Dick said - from your screenshot, the Done status was NOT in the last column. That will fix your problem. 

Переконайтеся, що правило автоматизації створено як правило кількох проектів і що проект ініціатора та проект проблеми, яку потрібно створити, присутні в деталях правила. Оновіть, оновіть і повторіть спробу.

Hi Bjarke, I suggest you open a support ticket with Atlassian. They will be the best ones to quickly check and tell you exactly why. https://support.atlassian.com/contact/#/ Please post back here with the solution for future readers.

Hi Ray, I am not aware of a way to do that directly. What you could do is disable all notifications for the project, then create an automation rule that sends an email only for that customer/account. 

Hi Eran, See if this article helps you. https://community.atlassian.com/t5/Jira-articles/How-Can-I-Sum-Up-Multiple-Issues-into-a-Parent-Number-Field/ba-p/2882712

Hi Rüdiger - Welcome to the Atlassian Community! I am not completely following what your request is. However, you can create a Dashboard and add gadgets which might provide you with what you want. But I you will need to create a filter that displays the data you want to see. Can you phrase your question in another way? Or…

Журнал аудиту для правила автоматизації настільки детальний, наскільки це можливо. Чи можете ви створити проблеми для цього проекту безпосередньо за допомогою кнопки «Створити»?

Я підозрюю, що це проект, яким керує команда. Тому змініть правило, щоб тип проблеми не був однаковим, а виберіть у правилі точний тип проблеми.

Хто є актором для правила автоматизації? Чи можете ви створити проблему безпосередньо, натиснувши кнопку Створити з тією самою інформацією?

привіт @AHubariev Ви робите клон-екшен? Або ви виконуєте дію «Створити проблему»? Це проект, яким керує компанія, чи проект, яким керує команда?

Hi Darcy - Welcome to the Atlassian Community! I suggest you contact the vendor directly for help with their app in this case. 

This would be field level security - which is not native for Jira, but I think a few Marketplace apps exist that can do that.

Hi Laura - Welcome to the Atlassian Community! While on the issue, click the 3 dots menu in the upper right. One of your options there should be for Archive. But you will need to have a Premium or Enterprise subscription. 

Hi Kailash - Welcome to the Atlassian Community! You are not going to be able to restore as such. You best effort now will be to get the right workflow setup and move forward with it. And I would encourage you to stay aware from Team-managed projects. There is less control and troubleshooting capability with those. Then…

Nice job high-fivers!

Hi James, It might be faster if you contact the vendor directly with the question. Please post back here with any answer/solution. 

Hi @정진용 - Welcome to the Atlassian Community! Try using the {{smart values}} Condition

Hey Hana - Great post! Without even looking at them, I would say implement the 3 JAC tickets with the most votes. I don't care of they help me that much directly or not, but I know THOUSANDS will benefit!!

Hi Darcy - Welcome to the Atlassian Community! That is an interesting use case. Have you tried creating the rule? You should do that and then share the rule here if it is not working for you. I would suggest you use something more unique though otherwise anytime the word “in” appears in a comment it would fire. Maybe it is…

Hi Alla- Welcome to the Atlassian Community! You should open a support ticket with Atlassian to see if the email address is on their suppression list.

Hi Doug - Welcome to the Atlassian Community! I suggest you contact vendor support directly. https://help.refined.com/page/contact-us