John Funk Community Champion

Hi @Sia, Can you share the audit log for when you run it? That way we can tell what is getting processed. 

Hi Kandeepan - Welcome to the Atlassian Community! I would suggest you use a different browser or login to Community using Incognito mode. 

Hi Anne - are you using the Enterprise version? Or are you just spinning up separate independent instances? 

Hi Anne, I would suggest you check out the Revyz Configuration Manager for Jira app which will do exactly what you are looking for. You can start a free trial at no cost. https://marketplace.atlassian.com/apps/1231935/revyz-configuration-manager-for-jira?tab=overview&hosting=cloud

You are welcome!

Hi Kandeepan - Welcome to the Atlassian Community! If you mean that you want to be able to do the same thing with the Acceptance Criteria field that you can with the Description field, then you need to change the renderer for the Acceptance Criteria field. To do that you need to edit the Field Configuration for the…

Oh, so they are different Jira instances. In that case there are some apps in the Atlassian Marketplace that can help with that. https://marketplace.atlassian.com/search?query=connectors&product=jira&hosting=cloud

Hi Vidish, You don't create tickets on a board - you just create tickets. The tickets are associated with a project and issue type (and maybe something like a Request Type and a Component or some custom field). The board's filter then determines which issues show on that board (based on the values of the fields mentioned…

Well, this is timely! I am about to ship my desk (really a table on wheels) to the US, so I will be completely cleaning it today or tomorrow at the latest!

Hi Reena - Welcome to the Atlassian Community! Are these tasks in Jira also? Or just in Confluence. If just Confluence, you might try the API.

Hi Luana - Welcome to the Atlassian Community! So, it is still happening? Or was it just for a time?

Not sure that I ever had a remote control toy. Maybe a train set was the closest I got. 

Hi Testing - Welcome to the Atlassian Community! What error message are you getting? Have you contacted your Jira Admin to make sure you have the correct permissions? 

Sounds like a good approach - best of luck to you!

Hi IL, Seeing no responses here, you should probably open a support ticket with Atlassian. https://support.atlassian.com/contact/#/

Hi Sayali - Welcome to the Atlassian Community! This clear is from a third party app - which one are you using? And have you tried to contact their support directly?

Ah - this got posted in the Jira group - will move it over to Confluence. 

What exactly are you trying to accomplish? 

Hi Ashley - What are you defining as their "personal space"?

 

I would actually go to the trouble of adding a new Issue Type and Connect one of the Request Types to it. Or you could do the custom field like you describe - you can hide that and populate it so the user never sees it. 

You are welcome!

Yeah, I saw that example lol

Hi Mike - Welcome to the Atlassian Community! I am not having any errors. I suggest you open a support ticket with Atlassian so they can review. Are there other Jira admins in your org that are having the same problem? https://support.atlassian.com/contact/#/

Hi Savishka - Welcome to the Atlassian Community! 2. No, there is not a way to create an issue without initially supplying a Summary. 1. You could create a custom number field and populate it with an automation rule to increment the field by one number for conditions you identify. Then you could use the value of the custom…

Hi Yaren - Welcome to the Atlassian Community! You should open a support ticket with Atlassian to see what is going on. https://support.atlassian.com/contact/#/

Understood there is a bug. But that does not change the fact that 15 resolutions is over the top too many. 

Hi Sherry, You can't have two Contexts for a custom field for the same project (meaning you select the Project in the Context. But if the Request Types are connected to different Issue Types, then you can create the two contexts based on Issue Types. 

Yes, that would be most likely what I would do in that situation. 

Hi AS, I am not aware of a report that exists which will show you that information. You might check with Atlassian support for their suggestions. https://support.atlassian.com/contact/#/