John Funk Community Champion

Thanks for the quick reply and help @Angélica Luz !!!

Hi Roman - thanks for sticking with this and getting a final resolution!! And thanks for coming back here to post it!

Hi James - Welcome to the Atlassian Community! Take a look at this previous post to see if it gives you some clarifying information. https://community.atlassian.com/t5/Next-gen-questions/how-to-eliminate-quot-done-quot-issues-from-new-gen-KANBAN-board/qaq-p/1275994 Also, the roadmap for Next-gen project changes will indeed…

Good luck - I hope you are able to work something out!

Great! Hopefully, there will be some movement on it soon. 

If this answers your question, can you click on the Accept answer button above so we can close this one out? Thanks!

If you are creating a new Workflow from scratch, it will not affect any other workflows. I would ignore that message and keep moving forward with the new one. Just don't delete the Backlog status. Can you post of screenshot of the message or what you have in your new workflow so far?

As long as you make your payment each month, it should. I will see if I can get someone from Atlassian to take a look quicker. 

I can tell you it will certainly take longer than that. Billing and Subscription requests usually aren't handled with as great an urgency in my experience. 

Hi Vladislav - Welcome to the Atlassian Community! There are a couple of different ways to approach this. One is to edit the Permissions on each project so that the users do not have access to those projects. Then they would not see requests from those projects on the board. Another way is to create a separate board for…

Glad we could help. 

Hi Joshua - Welcome to the Atlassian Community! You can do that by creating a board that uses a filter that includes all of the projects you work on. It would look something like: Project in (ABC, DEF, 123, 456) Then attach the new filter to the new board. 

Actually, if the Simple one has what you want, I would copy it, give it a new name and then modify the copied one. As far as the Backlog is concerned, you could theoretically leave it in the new work flow, but just don't have any transitions going to it. I think what they were referring to is that you don't want to delete…

Hi Doreen, You can set the default user for a component by clicking on the Components link on the left hand menu while on the project. Then simply click on the Component to edit it and add a Default Assignee. If you want to assign a default component whenever an issue is created on that project, you will need to do that…

Hi @이상미 - We switched over last year. Contact Atlassian support for Billings and Subscriptions with the link above. They will generate a new Quote for you for the annual cost that is good for a few weeks. Then you can simply pay the Quote. 

Hi Stuart - Welcome to the Atlassian Community! Automation for Jira should be able to do that for you or the Jira Miscellaneous Workflow Extensions (JWME). Automation for Jira has a Lite version that is free, but both apps will require a fee for the full server version. 

Hi Ashley, Do you remember the key/id for the issue? Do you have any kind of email that might have that? If so, simply go to the search bar and type in the key/id and hit search - it should find it for you. The other option is to search for it by writing a filter. Go to the filter section and type Project = ABC and…

Do you have many issues in the private ones? Could you create a new project that is open and move the issues to the new one?

Hi Hassan, How long ago did you submit the ticket? It might take a day or two for them to get back to you. You can see if you can escalate the request by click on your link above and see if there is an option for that on the right hand side.

you don't have any issues from the filter so you wouldn't get the menu. Click on Switch to JQL, then type this in the filter: labels = demo-desk then click search. You should see a list of issues come up.

Glad I could help. 

Try Parent Link like in my example. 

No idea why they decided to put it where they did, other than it is a personal setting just like the New Jira Issue view. Guess they figured that was related. 

When you execute the filter and get the list, there is a 3 dot menu in the upper right side. If you click on that, you should see Bulk change all xxx issue(s) with the number of issues returned in your filter

I would remove the project = part at the beginning then and rerun it. 

Are you using the new top navigation that has the blue Create button at the top? Or the old left side navigation that has the magnifying glass on the left side?

No, my point was that you didn't include the parent in your query. In my example above, replace ABC-123 with your parent key. 

It that's all we can do for you, will you click on the Accept answer button above to close this one out? Thanks!

Hey @Sebastian Mühleis - So apparently the Epic Link feature for Next-gen is different than for all of the other types of projects. As such, this feature of connecting to the Epic is not currently available for Next-gen projects for Automation For Jira. Sorry :-(

You will need to go to the Configuration page for each of the Custom fields that are on the Next-gen project and add them to the new Classic project.