John Funk Community Champion

Hi Jose, You are not able to click on the Change project access button?

Ah, it's Next-gen. Go to Project Settings Then Issue Types Then add the Time Tracking field from the bottom right side to the issue types you want to be able to log time against. 

Ah, this is Next-gen project. You are not able to customize cards on a Next-gen project board. :-(

Hi Melissa - Welcome to the Atlassian Community! You have to do this by using the Bulk Change functionality. 1. First, run a filter for the label you want to remove 2. Then choose the Bulk Change feature 3. Select all of the issues and click Next 4. Then choose Edit Issues 5. Go to the Change Labels field 6. Select Find…

I understand now. You can certainly do what you are looking to do using Automation For Jira. And it is now free as a part of Jira Cloud.

Hi @srmarklau - Welcome to the Atlassian Community! It really depends on how your team is organized in my opinion. We tend to create a different project for each complete team that does work. If the same people who develop new modules are also the ones who do bug and defect fixes, I would use one project. Otherwise I would…

Good to know because I use Cloud!! :-)

Salut and Hello @khaled !! We are glad you are here!

Hi Diego - Welcome to the Atlassian Community! 1. Go to Board Settings 2. Then go to Card layout 3. There you can add up to 3 fields. If there are already 3 fields listed and you want to change those, you have to delete one of the other ones first. 

I was just saying that was the fix that I made for the Old Jira Issue View - was to change the system icons to using custom Icons like I did for the new Issue Types I added. That makes all of the icons the same size. Anyway, the links are above for following along if/when Atlassian makes a decision on the fix. :-) Also…

I hope I was able to help a little. 

You would not be able to create the sprint in the second board,no. You would have to rearrange the issues manually on the first board based on the order you have them in the priority board. And then create the sprint with the ranking board. 

Hi Ezra - Can you provide a screenshot of the issue where you can't see Create Sub-Task? I am not able to duplicate. 

Hi Karim - The short answer is your are not going to be able to have it both ways on a single board. My suggestion would be to create a second board for your Backlog ranking by priority. And then have your regular board with ORDER BY Rank for adding/managing your sprints.

So, I am not 100% following still, but I think I am closer now. !. External User sends and email to a particular email address 2. That email then automatically creates a ticket in Jira. 3. A person in your company fixes the problem 4. But before the person marks the ticket Done, you want the person to respond to the…

Great - glad I could help!

Hi Stephanie - Welcome to the Atlassian Community! Not real sure what you are asking, but if you need to contact Atlassian Support, you can do that here: https://support.atlassian.com/contact/#/

Hi @padmakar - Welcome to the Atlassian Community! Unfortunately, no you cannot do that with Next-gen right now. If you need that capability, you should create a Classic project instead of a Next-gen project. 

No, I don't see where that would buy you anything. Next-gen cannot share any of the schemes so I don't know what you would be trying to accomplish with the import. Why does creating a new project from scratch not work for you? And if it is a big enough issue, then you should use a Classic project instead of a Next-gen…

Hi Alex - Welcome to the Atlassian Community! I am afraid I do not understand your questions completely. Under what circumstance should a user not be able to move an issue to Done? Typically, you will edit the Workflow and then Edit the transition to the Done status to place conditions or validators on the transition to…

Hi @Сыдыгалы Сагынбаев - You must modify the Permission Scheme used by the project to allow users to Log Work. 1. Open the Permission Scheme for the Project 2. Choose Edit scheme 3. Scroll all the way to the bottom under the Time tracking permissions section. 4. Edit the Work On Issues permission to add the appropriate…

Actually, I am seeing/using a different parameter. For the If I am using the field for Assignee. Your's has User. 

Hi Anthony - Have you tried putting in Empty?

Unfortunately, no I am not aware of any add-ons that do that. And that seems like a lot of extra work and expense that I am not willing to do for the list to show up better. So, a couple of notes/suggestions: 1. The sizing issue does not appear to be a problem using the New Jira Issue View. (I don't particular like that…

Hi @Andrew Q. - As Ansar says, you can do that with JMWE - it's an excellent tool and I use it myself. But it's an add-on and costs money. Another alternative is Automation for Jira which is now free and comes with the Cloud version. You would be able to do what you want with that tool also. 

Fantastic job, Ali!! Thanks for sharing! Great job Community! Proud to serve along side of you!!

@Timothy Bassett - Here's the response from support: "This has been reported already, you can see it in the tickets I will link below. (JRACLOUD-72393) Issue type icons not showing the correct size on some screens (JRACLOUD-72125) Custom issue type icons will look bigger than the default ones From here, you can try the…

Not familiar with ScriptRunner enough to know if it can or can't. 

Hi @Len701 - I assume you are still using the left side navigation. That being the case, click the Jira icon at the top left. Dashboards will be the second item on the list. If you click on that you will get a list of dashboards. If you scroll all of the way to the bottom of that, you can click on View all dashboards. 

Hi @cpeahota - Welcome to the Atlassian Community! There is no real field level security in Jira. But here's somewhat of a workaround. Change the edit screen to remove the custom field for the Edit screen. Then create a transition in your workflow from one transition to another or a transition that loops back to itself.…