John Funk Community Champion

Hi Anna, Try something like this: project = ABC and summary ~"DE-"

You don't need the branch, just take that out. But when you create the child, be sure to update the Epic Link as a part of the create. Use the value of Current Issue in the drop down. 

project = ABC and sprint in closedSprints() or project = ABC and sprint in openSprints()

Hi Ramsey - Welcome to the Atlassian Community! Not sure what the problem would be right now hand, but maybe delete the gadget and then add it back to see if it works? 

The board will not reflect what you see in the plans - that is the purpose of having the plans. 

Yep - Done has to be the final column. :-)

Hi Claire - is the Done column the last column on your Sprint board? 

Yes, that is correct - Portfolio has not been rebranded to Advanced Roadmaps and is only available to Premium subscriptions. 

Hi Yohei - Welcome to the Atlassian Community! You can only have 10 active users in Jira and 3 active agents in Jira Service Management with the Free plan. How many users do you have in each? 

Hi Giorgi - You would have to change a value or add a link or something like that to trigger the rule. Can you give us an exact scenario that you are wanting to do and what you expect to happen? 

YouTube videos is just the Issue type. It can be Sub-task or Story or whatever you want it to be. Have you created a rule? Can you share that? 

Hi Marco - If you go to Settings > Issues > Custom Fields and search on the Epic. You should see that one of the fields is LOCKED. That is the original field. 

Hey Patty - this is a Kanban board and not a Scrum board. So there will be no auto moving of the cards off of the board when you close a Sprint like there is on a Scrum board. But if you do not want to see Done issues on the board, then go to Board Settings > General and change the sub filter to not include Done issues -…

Can you post the most recent rule as well? 

@Velizar_V - can you give us an exact scenario of what you are experiencing and what you want it to do? 

Hello and Welcome, Amy! We are glad you are here!!

But can you do a mixture of Premium and Standard plans for JSM and Opsgenie now? 

Hi Peter - Is the Injected Version field only available to Defect issue types in the context? If so, maybe if you added it to Sub-tasks as well you might not have it greyed out. 

Was the Done status already in that column? Or did you just now drag it there? 

Hi Connie - There is no out of the box Dark Mode for Jira Cloud right now. Search for the Atlassian Marketplace for add-ons https://marketplace.atlassian.com/

Hi Assia, In order to get that hierarchy, you will need to have a Premium subscriptions and the Initiative in the Advanced Roadmaps - Plans section. 

Hi Norma - we use a third party add-on called Simple Cloud Files to store our attachments. It is pretty inexpensive for an add-on and we store the files in an AWS S3 bucket that we setup and pay for. Pretty much pennies on the dollar for the storage. 

Glad you were able to identify the problem! Jira as a whole could use better messaging in error reporting. :-)

Hi Brad - I don't think the approvals functionality is going to work outside of a Jira Service Management project. 

Hi @Bruna Junckes Sant Anna - We have an automation like that. Here is the rule:

Hi Patty - what is the actual status used in the Done column? 

As Nic mentioned, Done has to be the last column on the right for declaring an issue to be resolved and especially how it affects Sprints. Done is considered Done in Jira land. Just curious, but why would you have Done and Resolved statuses? It sounds like you might need a different status where Done is right now - pending…

Hi Nathan! Take a look at the transition in the workflow to the Waiting for Agent status to see if there are any Conditions that might be preventing it from moving. Make sure the atlassian-addons-project-role is a condition if there are any. Also check to see if there are any Validators - there might be a required field or…

Hi @Velizar_V - Can you provide more information on exactly what you are doing and what you hope to see? 

Good - that's a start. :-) Can you share the automation rule that you have and where it is going wrong? Maybe also share the audit log when it fails?