John Funk Community Champion

Hi Olof, Based on your scenario, I would probably use just one project on the front end to capture the requests. Then you can either add tags (Labels or Components) to get the tickets to the right team. Or you could even spawn off separate not JSM projects (Classic Software projects) to clone the ticket and work in a…

Hi Monika - best of luck to you with the application. I have enjoyed reading your articles and seeing the videos. Mainly, just be present in the Community and be helpful to people in as positive way as possible. Though some people need a stern talking to sometimes :-) Just provide good answers or point them to the right…

Rurrenabaque (Bolivia) - An amazing little village in the Amazon basin of Bolivia. I have spent many weekends there previously in my life. 

Hello and Welcome, Iyad! We are glad you are here!!

Hi Natalia, It is not possible to have field level security in Jira Cloud. Meaning that you can't hide and unhide fields based on some type of action. Either the field is on the screen or it is not - and for all users. The only flexibility is that you can have different fields on the Create screen, Edit screen, and View…

Hi @aly_briscoe - Thank you for the invite!

Hi @Виктория - If I understand you correctly, you see Story as the only option for the Issue Type dropdown? If so, see if there are other issue types available in the issue type scheme. Go to Project Settings > Issue Types and see what Issue Types are available for that project. 

Can you share the JQL you have?

What does your JQL look like exactly?

What about Opsgenie or Confluence or other products? You must be at your limit for one of those. 

Nashville, TN (USA) My home town!

Hi Megan - Welcome to the Atlassian Community! Make sure you don't have 3 people in the JSM product, also. That's probably what is preventing you from adding more people even though it's Jira you want to add them to. 

Jack is kinda magical like that. 

I have always enjoyed the tool side of Project Management. Mostly because technology like Jira can help teams tremendously with communication and making sure everything gets done and not overlooked. It also provides insight to senior leadership as well as lots of metrics. 

Hi Sunil, Could create a filter with all issues (maybe something like Created >= 2000-01-01) and then create a dashbaord with the Issue Statistics gadget. Use the Project field for Statistic Type. This will show you a count of all of the issues on that project. If the project is not listed, then there are no issues. It's a…

Hi Ben - I believe archiving projects is only available with the Jira Premium subscription. 

Hi Pradeep - Are you using any licenses for a Free Jira Service Manager product? It only allows 3 users and if you have 3 it will not allow you to add other Jira users. So you would need to remove one of the JSM users first. 

Hi Anna - Welcome to the Atlassian Community! Why type of project is it? Classic Software? Next-gen? Business? If it is a non-Next-gen project, you can go to Settings > Issues > Workflows Search for the workflow and edit it. There you can add an additional Transition. 

Hi Chef - Welcome to the Atlassian Community! That is very strange indeed. Can you share some screenshots of what you are seeing? 

Hi Claudia, Can you provide some more information as to what exactly you want to see, what you have done so far, and what is missing? 

Savannah, Georgia (USA)

Hi Andrew - Welcome to the Atlassian Community! I think you will find an answer here: https://community.atlassian.com/t5/Next-gen-questions/How-to-transition-a-newly-created-issue-from-backlog-to-board/qaq-p/1328735

Hi Joanna, You are not going to be able to color code the date like that for Classic Software projects. You can have it appear on the card on the board, but not with colors. 

Hi @Mitja Hegler - You need to make sure all of those statuses are in the last column (far right) on the board. 

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Actually, my family and I were in Key West, Florida for Thanksgiving. This was the sunset from Mallory Square. 

I am not aware of a way to do it. 

Hi @Sigrid Schoepel - Custom fields created for JSM and Classic Software Projects are not available to be used in Next-gen and vice versa. Custom fields for Next-gen are created independently for ever Next-gen project. 

Agreed!

Yes, I think the issues just now moved onto this board. Somewhere deep in Jira is the connection between issues and what board they have been on and when. So I think that is factored into the Last 7 days functionality (and 2 weeks, etc.) and not the actual resolved date - which is what it should be in my opinion.