John Funk Community Champion

Hi Crystal - Welcome to the Atlassian Community! Did you ever get this resolved? 

Let us know how it goes. 

Very seasonal, but we always had a fresh/real fir tree for our Christmas tree. Going into that room in the morning when it was dark and the lights on the tree and the smell of the tree is something I still remember to this day. And when I smell that now, it brings those memories back! And now that I am in Montana and not…

Hi Raul - Welcome to the Atlassian Community! I agree with Trudy and her thoughts. And here's a few more from me. Use more generic names for your fields so that they can be used across multiple projects. Use meaningful Contexts - meaning not Global for every field. Don't add a field unless there is a particular person…

Hi Carolyn, I am a big advocate of this method. It's more classic Kanban than it is Scrum. But we also all know that Story points are just a guess anyway. But if you implement your work where the story or task or whatever the work item is as a single smallest deployable item, then all of your work items will be roughly the…

Hi Charlotte - I am going to mark Danut's answer as accepted. Let us know if you still have questions. 

Hi Charles - we are not able to see you Jira instance nor dashboards within the instance. And you identify the exact steps you have taken so far? 

Hi Antoni, I am not able to follow your use case very well. Is there a way to create a few test cards and then do screenshots so we can understand better? 

Hi @조동화 - Welcome to the Atlassian Community! This is just an end users forum. You will need to open a support ticket with Atlassian: https://support.atlassian.com/contact/#/

Hi Denise, There might be a third party app in the Atlassian Marketplace that can do that. But I can't think of anyway to do that with out-of-the-box Jira. 

Hey Susy - Welcome to the Atlassian Community! What type of project is it? Company-managed? Team-managed? Business? Software?

Oh, I forgot that you are on a Free plan, so there is a good chance you might not able to do the deletions. What you could do is sign up for a trial Standard subscriptions for 30 days and then during that time go in and delete the items. Just be sure to revert back to the Free subscription after you do the cleanup so you…

Hi Sati - Welcome to the Atlassian Community! Basically what is taking up your storage are attachments on Work Items. Delete some of the bigger attachments and you should be good. 

Scrapping the idea and going to look for a Connector. 

Hi SN - Welcome to the Atlassian Community! If you think this is a bug, it is probably best to submit a support ticket to Atlassian to have them weigh in on it. https://support.atlassian.com/contact/#/

Hi Kerri-Anne, I am marking Mayura's answer as accepted. Please let us know if you still have questions. 

Great to hear!

You can do that with an automation rule based on a trigger for Work Item Created because that is what is going to happen when they submit a form in Jira Software. 

Use the Resolved field for the date. But make sure you are actually setting a value for the Resolution field with a post function in your workflow. 

Agreed on the Slack and Teams integration apps! Interested in trying the Google Forms for Confluence also. 

Hi Gabriel, That Category field is the project Category, not the Category field used in Business projects. That field is not available for use in Automation rules. 

Hi Kirill - Welcome to the Atlassian Community! Hopefully, that will take care of it. If not, just put in an update here. 

Hi Gabriel - Welcome to the Atlassian Community! Make sure the Category and Checklist text fields are on the Create screen used by the project and work type combo (if you have multiple screens on the project). 

Hi Arielei, I am not aware of a way to do that under your parameters.

Hi Ward - I am marking Jaime's answer as accepted. Please let us know if you still have questions. 

Hi Perry - Welcome to the Atlassian Community! Since no one has answered, you should probably open a support ticket with Atlassian to get their feedback/guidance. https://support.atlassian.com/contact/#/

Hi Reinbeaux - Welcome to the Atlassian Community! The Form has been submitted trigger is only available for JSM projects and applies to Advanced forms. 

Hi Sarah - Welcome to the Atlassian Community! A couple of things: 1. Resolved is not a valid option for statusCategory. You would need to change that to statusCategory != Done 2. Are there any Conditions or is a screen attached to the transition going to the Reopened status? 

Hi Matheus - I am marking Trudy's answer as accepted. Please let us know if you have more questions. 

Yes, you would be way better off with that switch in licenses. It should save you thousands if not tens of thousands of dollars per year. Agent licenses are the most expensive license they have. You can give a handful of users permission to Jira as a User and let them see if there is any difference. But you should probably…