John Funk Community Champion

How are you trying to add them? What exactly are you doing? And what is the error message? 

Hi Andrew - Welcome to the Atlassian Community! What do you mean when you say you can't add someone? What exactly are you doing/have tried? And what are you wanting to be the result?

Hey @Erica Larson - we have managed other groups by an external directory, so you should be able to do that with the site-admins group as well. 

Awesome topic! As far as a flight outside of the US, it was probably to Zurich, Switzerland back in 1999 or 2000. My wife was actually working in Germany for the week, and I tagged along on vacation. We rented a car and drove from Zurich into Bavaria, including a ferry ride across Lake Constance. 

Hi Armi, When you are on the screen, click on the Configure button at the bottom and then search for the field. It might be in the bottom section that says Hide if Empty. If so, just move it up to the Context section. 

Hi @lisa - Did you ever get this solved?

You are very welcome.

Hey Alex, That is indeed interesting. I wonder if there was some type of changes made. @Jehan Gonsalkorale ?

Hi Marcela, Try adding this instead of issuetype: "Customer Request Type" = "List Upload Request (MRT)"

That was my reference to the Permission scheme above ;-)

Can you share a screenshot of the issue itself?

You choose Transition issues instead of Edit issues. Then you transition to the Closed status (or Done or whatever you use). 

Hi Ardian, I would do a bulk change with just one or two issues as a test, and ignore all of the fields it presents you with and see if that accomplishes what you need with no problems. 

You might could do that with an Automation rule using #lookupIssues. It would be based on where the Reporter = the user.

Did you try the Permission Helper to see if it gives any guidance? 

You are not going to be able to assign a task to multiple people. You will need to create a custom field (probably a single user picker field) to capture the additional person. 

Understood - if you can't get them to create it or get decent feedback, post back here. 

Welcome, Steven! Glad to see you are using at home, also!!

For me, it's: Deep Clone Tempo Timesheets EazyBI Automation for Jira (Server)

Try just using {{customfield_11207}} 

You should probably go ahead and create a support ticket with Atlassian. Please post back here with the resolution for future readers. https://support.atlassian.com/contact/#/

Hi Eduardo - Welcome to the Atlassian Community! I am not following your request. Can you give an exact example? 

Hi Eduard, What isn't working about it? It lets the issue transition? What status are you moving from and to? 

Hi Arnau, If you add the user has a customer on the JSM project that should only see that single Service Desk. 

Unless you can figure out a way to see the list of boards and who the filter is shared with. I am not aware of a way to programmatically do that. 

Hi Aren, What type of project are you using? Team-managed? Company-managed? Jira Work Management? Also, can you include a screenshot of the Board Settings on the Columns tab?

Hi @David Smith - Did you ever get this taken care of?

Hi Daniel - Welcome to the Atlassian Community! A couple of things to try: Try another browser. Try the browser with Incognito mode. Check the permission scheme for the project to be sure that you have the Create Issues role. 

Hi @princejhcl The closest that you would be able to come is to look at who the Board Filter is shared with, and then notify that Group/Project Role/etc. 

Hi @Виктория Дубешко - Welcome to the Atlassian Community! You probably had been in a trial versus signing up for Free. You should be able to revert to a Free plan if that is what you want. Take a look at this article to see how to accomplish that. If you don't have more than 10 Jira Users and no more than 3 Jira Service…