John Funk Community Champion

I think what you have is correct. Is it working? Or not working? Have you tested all scenarios? 

There is not a document per se that shows how to resolve a particular issue. I would add logging for each of the custom fields so you can see what is in each field prior to the calculation. 

I am often working on a badge or a certification. I wish I had more time to spend continuously on them, but it rarely works out that way. Next is the Reporting and Dashboards badge. 

Hey @Emma Bates - did you ever get this working? 

Let me see if I can have someone from Atlassian come take a look. 

Hi Phil - Yes, if it is a Jira Software Company-managed board. Just edit the filter associated with the board. If it is Team-managed or a Jira Work Management board - then no, you can't. 

Hi @VAIJEYANTHI RAJU PARTHASARATHY [X] - Welcome to the Atlassian Community! Make sure those fields are on the Edit screen used by the project. 

Hey Phil - yes you can export the rule and then import it into another instance - but you will probably have to do a little clean up with custom field names/IDs.

That's definitely the problem then - automation is not properly pulling the values for those fields. Are you logging the values of the those individual fields? Or the calculated ones? 

You can't create a new project based on another one until that project has been completely created (it can't still be in the process of being created). 

Hi @fjh - Welcome to the Atlassian Community! If this is a Team-managed project, components are not currently available. Here is the feature request for that if you want to vote for it and follow along. https://jira.atlassian.com/browse/JSWCLOUD-17601

Thanks for the information. But can you share actual screenshots of the rule? 

Now that I work for a French company, it was my first day of work there and May Day all at the same time! Lei Day was new to me, also. But I love the flowers and the gift of leis when visiting the islands. 

Happy to help! Glad it worked for you. 

Hi @CO - GESTOR - Did Sam's response answer your question? 

Hi @Marecris Angely Ofalsa - Were you able to check on Nic's response and whether it solved the problem? 

Hi Taras - Welcome to the Atlassian Community! Can you share the currently rule that you have? Also with details showing how you are calculating the fields with automation. Then we can give advice from there. 

Hi Jason, Not sure exactly what you are asking, but if it is whether Atlassian will give your money back or pay to migrate you to another non-Atlassian tool, I would highly not expect that to happen. If you are paying monthly, then you can drop your subscription at any time and not pay the next month. But if you paid…

Can you share the rule that you have so far? Then we can go from there. Also, you could go ahead and create the custom field - whatever type you would like - and just not associate it with a screen. 

It might be a symptom of it being a Team-managed project. I would contact Atlassian Support to see what they say. Please post back here with the resolution so future readers will see it. Good luck! https://support.atlassian.com/contact/#/

I certainly like to keep things light around the office. (And with fellow Community Leaders if you know me at all ;-) My philosophy is that if we need to be at work that much during the week, we should try to enjoy the time - laugh together, have a few senseless conversations, enjoy some memes, etc. Maybe even play a few…

Hi Alexandre, You have to change the Renderer for the field in the Field Configuration scheme for the project. Go to Settings > Issues > Field Configuration. Search for the one used by your project. Then search for the multi-line (paragraph) field you created. Change the Renderer to Wiki-style. 

You are very welcome.

Hey @Mollie Leavitt - Did you ever try Michael's response? 

Hi Rachel - Welcome to the Atlassian Community! It might just be with your Excel setup. I am not an expert on that at all so you would need to do some Googling. But if you right click on one of the values in the Key column, you should be able to select Edit Hyperlink (or maybe even Open Hyperlink). If you do the Edit…

Hi @ADM Amar Msaid You should be able to do that by adding a Condition for Value Field. Then choose the field from the list and add your Condition and Value. 

Hi Janine, My quick answer would be to create an automation rule based on an Issue Created trigger. Then base that on the project in which your form exists. Then add a series of IF/ELSE conditions checking for a field value in each of the sections that if it is not empty, then create a new issue (this would be a new action…

I would go ahead and open a support ticket with Atlassian. Let them take a look and see how they are calculating the number of fields. Please post back here with the resolution so future readers will know. As a rule though, I would suggest staying away from Team-managed projects if you are going to use nearly 50 custom…

Sorry, I was looking more for the log of the fields that were changing, not the Description field. Make sure you use the Case exactly as the field name. Wanting to see what the values are in those fields. 

Try adding a log of each of the fields to see if they are returning any values. Also, can you share the rule and the audit log when you run it? I suspect the rule isn't even really running.