John Funk Community Champion

Yes!!!

Hi Romy, I highly recommend the Revyz Backup and Restore app. 

Choose the Advanced Compare Condition instead of the Issue Fields Condition. 

ooh, I need this!

The custom field should show up then. What actually triggers the the automation rule? When the issue is created? When the field is updated? And you are trying to add a condition and the field doesn't show up? Have you tried doing an advanced condition? Use the smart value for the field: {{issue.Custom Field.value}} of…

Hi Deepthi - Welcome to the Atlassian Community! Can you provide some more information? How do you know that the bug was generated by qmr? What is unique about them? And what are you updating? What fields? 

Hi @albanoandrea Can you share your rule here? Are you using the .emailAddress function at the end of the field?

Hi Prashant - Welcome to the Atlassian Community! You can create an Automation Rule with a Scheduled trigger. Use a JQL statement that identifies the issues and then add an action for Email issue. You can place the Assignee field in the To: part of the email. 

Hi Hemanshu, What kind of project is this? Team-managed? Company-managed? 

HI Lara - Welcome to the Atlassian Community! What type of project is this - Team-managed or Company-managed? Does it happen with other issues on this project? Or just this one issue? 

Hi Scrum Master - Welcome to the Atlassian Community! What you have is correct - Initiative at level 2 is considered to be higher than Epic at level 1. Level 1 does not mean it is the highest. 

Use {{issue.Employee.displayName}}

How many issues are returned from that query? I am wondering if there are too many for the board. Also, thinking that maybe you could create a board based on a simpler filter - maybe just a single project. And if the board gets created, then try to change out the filters and see what happens.

Because you were copying from the Issue (the child itself) and not the Trigger Issue (the Epic).

Great! Glad you got it work. Would be so kind as to click on the Accept Answer button above so we can close this one out? Thanks!

Hi Sharon, Basically it means that the Task issue type uses a different workflow than "all other issue types" on your project. So in order to change to an issue type that uses a different workflow, you need to do the Move function under the 3 dots menu on the upper right side. 

Just remember that the Community is just a group of users like you. No one is on an SLA here to be determined to be too slow in my opinion. 

Hi Augusto - Welcome to the Atlassian Community! Just add another action to the bottom of your rule for Transition Issue and then select the status for the first column on your board. As Trudy mentioned, this will only work for Company-managed projects. 

Hi Carolina - Welcome to the Atlassian Community! Where are you storing the "Project end date" and how is it related to the individual issues? 

No, not OOTB. But Forms come out of the box with JSM - so you can create one. Go to Project Settings > Forms and create your form there. 

Hi Mohamed, I am not completely following you. Do you want the user do see an image on the portal? Or do you want the user to be able to add an image like an attachment? 

Hi Crispin - Welcome to the Atlassian Community! In the Epic Link update field for Set value, type: {{triggerIssue.key}} Be sure to click on what you typed so it will actually stick it in the field. That should work for you. 

Hi Kira - Welcome to the Atlassian Community! If you are moving the parent to Won't Do - is that the Status you are moving it to? Or is it the Done status and you are setting the Resolution to Won't Do? If you have a Status of Won't Do, you can create an automation rule with a trigger for when an issue is moved to Won't…

Hi Christian, What is the error you are getting when you try to create the board? Are you creating the board based on an existing filter? Or what is the process you are using to create the board? 

Hi Monica - Welcome to the Atlassian Community! I would start with checking the history of the duplicated issue to see who is creating it. If it is automation for Jira, then check the system audit log for the automation rules for the same time as when the issue is created to see if you can tell which rule might be creating…

Not sure that I really have a favorite - but enjoy ice cream in general. :-) It's kind of whatever mood I am in at the moment if I am in the store. But oftentimes that is some type of chocolate and peanut butter combination. I also like "turtle" flavors - nuts, caramel, etc. At home, it is whatever is in the freezer!

You are very welcome. 

Hi Sannayila - Welcome to the Atlassian Community! That is something that your Site Administrator will need to provide you. 

Hi Gabriele - What is the error you are getting when you try to modify the Epic Link? What value are you putting in there? 

Hi Torandre - welcome to the Atlassian Community! What "upgrade" did you do in Cloud? Or did you mean migration? If migration, then maybe the user account for the customer did not get migrated correctly.