John Funk Community Champion

Perfect! Nice job implementing the fix. 

See my previous comment. :-)

Great! Glad that is working. 

Hi Michal - Welcome to the Atlassian Community! What do you mean by "post"? Do you mean a new issue is created? Or a new comment is added? You can do either by creating an Automation Rule to send you and email. You might also be able to do it by using the Notification Scheme and give the notification to Watchers. Then add…

The Reporter will need Browse Projects permissions on the new project (and probably Create issue permissions). 

Hi Guru - Welcome to the Atlassian Community! If you create a Form, you can implement conditional Sections which show fields based on the values of other fields. And the new shown fields can be marked Required. The ability to create these forms comes OOTB with Jira Service Management. 

Ah, so there is an Approval required on that transition. You will not be able to auto transition to that status if there is an Approval required there. 

Hi Mark - I don't see the screen snip - can you try to add that again? But basically you can Edit issue, select Summary and then in the Set value box use {{issue.Custom Picker.displayName}} where Custom Picker is the exact name of the field. This will put the name of the user picker value into the Summary field. Add any…

Hi Iiro - Welcome to the Atlassian Community! Can yo share the full automation rule that you have? But basically, you need to add a Branch as it says (you can use a Branch based on JQL), then include the JQL you want to identify the issues, and then add an action under the branch to update the Fix Version field with the…

Hi Omnitron - Welcome to the Atlassian Community! I don't think you are going to be able to directly access that date. What you can do is create a custom date field and then populate the custom field with {{now}} when the issue is linked. Then you can incorporate the custom field in your JQL. 

Okay, if I understand it correctly, you probably want to use lookupIssues instead of the first branch. Then use the values returned from the lookupIssues in the bottom branch. 

Hi Jade - Welcome to the Atlassian Community! I am not sure that I am completely following your scenario, but as a quick fix, I would mark the sub-task as Done and then try to Close the Sprint. Then you can clone the sub-task or create a new one on the other project. 

Since the branch fires and does it's thing, the Edit will immediately fire at the same time. So I suspect that the Edit is happening before the branch finishes creating the variable. Try adding a couple (or 3!) Re-fetch Issue actions immediately prior to the Edit action for the Epic Link. 

Thanks - check the transition to see if there is a Condition or Validator on the transition in that workflow. 

Hi Wim - use Summary instead of text if that is where you are looking. Summary ~ comeocare

Hi Tolga - Welcome to the Atlassian Community! On the issue itself, click the three dots menu in the upper right and select Move. Then you can move the issue to another project. 

Great! Glad it is solved for you. 

Hi Asha - Welcome to the Atlassian Community! If you are not receiving any Atlassian emails, your email might be on their blocked list for some reason. Please open a support ticket with Atlassian for them to have a look. https://support.atlassian.com/contact/#/

Hi Christian, What if you did a clone of the one that moved to Done and identify the fields and their values that need to change?

Hi Steven, I assume this is a Company-managed JSM project? Can you post a screenshot of your workflow? Can you copy other workflows? 

@luan.dao can you share the rule that you have so far? If you have created custom fields in Jira and are mapping the form field to the Jira field, you should be able to put the smart values for those fields in the email that you are sending. 

I hope I helped at least a little. Let us know what further questions you have with your re-work. Also, maybe @Bill Sheboy can add some expertise!

Yikes! Thanks for updating. I responded to the link above. Let's see if we can generate some activity for you. 

Hi Johannes, Can you post the rule that you have so far and what is not working with it? 

Hi Nada, Is your rule not working? If not, what does the Audit Log have for when the second request transitions to the PO- Waiting Budget Approval? Is there an error message? Does the rule even fire? 

Hey @m_4ever - Can you update here with what your actual solution was? 

Hi Jeffrey - Welcome to the Atlassian Community! For automation 2, have you checked the box in the rule Details for Allow rule trigger? If it is not checked, then automation 2 will not fire based on automation 1 firing and doing something. 

Did the rule actually run though? Because if it ran, and you don't get an error and it didn't transition the issue, then that doesn't make sense. Other than it is not meeting the Condition criteria. Can you share the audit log for when it runs? 

Hi Dominic, You should be able to add an Activity Stream gadget to a dashboard and then based the gadget on a username. That will show you all activity the user generates in Jira. 

Agreed! I think Atlassian should offer camel rides at Team 24!!